3 Replies Latest reply: Mar 5, 2013 9:34 AM by DianeX
 don1370 Level 1 Level 1 (0 points)

hi my iphon or ipad wont sync with my itunes


iPhone 4
  • 1. Re: my iphone wont sync with itunes
    sberman Level 7 Level 7 (24,510 points)

    As referenced at the bottom of the article you attached, here's how to set up synching:

    http://support.apple.com/kb/HT1296

  • 2. Re: my iphone wont sync with itunes
    DianeX Level 1 Level 1 (10 points)

    I'm having a similar problem. iTunes automatically finds my iPad (and also tries to find old iPad I no longer have), but does not see my iPhone 4 (nor any old iPhones I no longer have). When I go to Preferences, I can see all current and past devices and dates last synced. my current iPhone 4 shows as last synced Feb 24.

    I went to the referenced article and all of the following conditions cited in the article are met:

    Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true: 

    • The iOS device is plugged in to power
    • iTunes is open on the computer
    • The iOS device and the computer are on the same Wi-Fi network

     

    my iPhone says (Settings/General/iTunes WiFi Sync) syncing will resume when PC is available. But it doesn't! Also has a button saying sync now, but it isn't activated, entire page is grayed out

     

    iTunes 11.0.2.26 /Windows Vista

  • 3. Re: my iphone wont sync with itunes
    DianeX Level 1 Level 1 (10 points)

    btw - I can sync my iphone 4 by directly connecting to computer via usb, just not via wifi as I can with my iPad.