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MacBook Pro Retina Fan Issues

135469 Views 750 Replies Latest reply: Apr 1, 2014 4:04 PM by P3rf3ctvo1d RSS Branched to a new discussion.
  • peppie55 Level 1 Level 1 (0 points)
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    Mar 5, 2013 2:30 PM (in response to nonchalance)

    Is there anywhere we can look for updates with this code?

  • A A P L Level 7 Level 7 (21,730 points)
    Currently Being Moderated
    Mar 5, 2013 2:39 PM (in response to nonchalance)

    I have time, but if it doesn't get addressed, it's under warranty and I'll take care of it that way.

  • A A P L Level 7 Level 7 (21,730 points)
    Currently Being Moderated
    Mar 5, 2013 2:40 PM (in response to peppie55)

    Huh?

  • nonchalance Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 5, 2013 2:44 PM (in response to A A P L)

    i went to genius bar and demonstrated the issue on one of their floor models.  They went in the back and did a "search" and claimed that no one reported it yet.  After doing more tests, I got a different code: R86219445

     

    I wonder, along with @peppie55, whether the internal tracking number can be followed by customers.

  • peppie55 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 5, 2013 2:56 PM (in response to nonchalance)

    Maybe apple care could check the status?

  • Oyinko2 Level 1 Level 1 (0 points)
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    Mar 5, 2013 5:55 PM (in response to peppie55)

    I don't think we could track the internal number.

  • wirelessmacbookpro Calculating status...
    Currently Being Moderated
    Mar 5, 2013 6:36 PM (in response to jamezmbp)

    I just came across this thread. I have the exact same issue, my 15" MBPr is just a couple of weeks old, it did a fan spike the day I was setting it up just about an hour into it's first session. I was only surfing the web having just downloaded Chrome. I also have a SanDisk SSD.

     

    The next day I was after installing Evernote from the App Store I was writing some notes and the fans revved up very high for about a minute then returned to a quiet level.

     

    I've done a hardware test and some others after reading the entire 19 pages here. Everything checks out OK.

     

    So I will follow this thread and hopefully will learn something when Oyinko2 hears back.

  • Oyinko2 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 5, 2013 8:48 PM (in response to jamezmbp)

    For the newcomers on the thread. Please check if your mac has the issue with the fans management.

     

    - Download this song

    - Close every application.

    - Lauch iTunes and play the song.

     

    If you have a faulty Macbook Pro Retina, It should kick your fans up between 2-5 minutes like in this video.

     

    Then answers the following questions:

    - Do you have the problem (Yes/No)

    - When did you buy your Macbook Pro?

    - What are his specifications?

    - What SSD do you have (Sandisk or Samsung)?

     

    Then, do a PRAM Reset, a SMC reset and call the Apple Support to tell them you have an issue with your Mac.

    Tell them you are not the only one with this case because there are others case number for the same problem (case number / 416742374 / 419723106 / 419669449) and an engineering code: (R86219445).

  • JHahnDe Calculating status...
    Currently Being Moderated
    Mar 5, 2013 10:51 PM (in response to Oyinko2)

    Did the Test on my 1 week old 15" Retina Mid 2012 build December 2012.

     

    No Problem

    1 Week old

    15"/2.7/16GB/768

    Samsung

  • ZhaoHang Calculating status...
    Currently Being Moderated
    Mar 6, 2013 12:05 AM (in response to jamezmbp)

    Yes. I have this problem.

    3 weeks old

    15''/2.7/16GB/SD512E SSD

    Sandisk

  • Craig 2013 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 6, 2013 1:35 AM (in response to jamezmbp)

    If this proves to be that it is something to do with the Sandisk hard drives will that be able to be solved by a software update or will they need to replace the hard drive?

  • mi0772 Calculating status...
    Currently Being Moderated
    Mar 6, 2013 3:42 AM (in response to jamezmbp)

    i'm waiting for firmware update, but for now, i've limit the maximum speed of fans with smbFancontrol software, and with this terminak commands

     

    /Applications/smcFanControl.app/Contents/Resources/smc -k F0Mx -w 3e80

    /Applications/smcFanControl.app/Contents/Resources/smc -k F1Mx -w 3e80

     

    this set maximum speed for all fans to 4000 rpm

  • Mr Zhai Calculating status...
    Currently Being Moderated
    Mar 6, 2013 3:43 AM (in response to Oyinko2)

    Yes, I have this problem.

    1 Week old

    15''/2.4/8GB/SD256E SSD

    Sandisk


  • Seb_P92 Calculating status...
    Currently Being Moderated
    Mar 6, 2013 3:44 AM (in response to jamezmbp)

    - Yes I have the problem

    - 3 days old

    - 15" / 2.7 / 16GB / SSD 512

    - Sandisk

  • OzCreations Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 6, 2013 3:52 AM (in response to jamezmbp)

    I can confirm that the audio file started the fans after about 2 mins, they eventually slowly came back down and went up again etc, bit all over the place really until I killed itunes, then it finally died off. At no point did the activity monitor show a single block of CPU usage......

     

    Anyhow it's a

    15" rMBP 2.4Ghz.

    8GB RAM,

    SD256E

    About a week old.

     

    On a slightly more positive note I'm seeing that the issue is starting to be picked up by geek sites and I suspect main stream media will be not far away , then it's just going to get ugly...

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