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MacBook Pro Retina Fan Issues

135552 Views 750 Replies Latest reply: Apr 1, 2014 4:04 PM by P3rf3ctvo1d RSS Branched to a new discussion.
  • Rene Frej Nielsen Calculating status...
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    Mar 6, 2013 5:04 AM (in response to Oyinko2)

    - Yes I have the problem

    - 1 day old

    - 15" MacBook Pro Retina / 2,6 GHz / 16 GB RAM / 512 GB SSD

    - Sandisk

     

    The fans went up after 4 minutes and went down again just as the song was finished.

     

    This is the old top config but I bought it yesterday with a discount.

     

    EDIT: After a PRAM and SMC reset I redid the test and this time it started to spin up the fans after less than 2 minutes. After 4 minutes is started slowing down and once the song was over it was at normal leve.

  • LetronDE Calculating status...
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    Mar 6, 2013 5:37 AM (in response to jamezmbp)

    I have the same issue:

     

    MacBookPro Retina (mid 2012)

    11 Weeks old

    2.6 GHz / 16GB RAM / 512GB SSD

    Sandisk

  • eddiezane Calculating status...
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    Mar 6, 2013 5:47 AM (in response to Oyinko2)

    I am also having this issue.

    Middle of January.

    Mid 2012 / 15" / 2.6ghz / 16gb / 256gb

    SANDISK

  • erensto Calculating status...
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    Mar 6, 2013 5:52 AM (in response to jamezmbp)

    Same issue here:

     

    MacBook Pro Retina (2013)

    2 and half weeks old

    2.4 GHz / 8GB RAM / 256 SSD

    Sandisk

     

    This is my second unit. I returned my original just to get the the newly 2.4 GHz model (the previous 2012 base model was 2.3 GHz). I was glad the 2013 model came with a Samsung display instead of LG (which some people related to the ghosting problem).. but now this!!..  ~:o{

  • candyliu Calculating status...
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    Mar 6, 2013 6:29 AM (in response to jamezmbp)

    I have the same issue:

     

    MacBookPro Retina (2013)

    1 day old

    2.4 GHz / 8GB RAM / 256GB SSD

    APPLESSD (how to know the brand?)

  • nonchalance Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 6, 2013 6:53 AM (in response to candyliu)

    @candyliu to see the type of SSD go to Apple icon -> about this mac -> more info -> system report -> storage -> Media Name.  If it says "APPLE SSD SD512E Media" (generally, if the code starts with SD) then it's sandisk

  • candyliu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 6, 2013 6:55 AM (in response to nonchalance)

    THX!

     

    It's APPLE SSD SD256E.

     

    So I believe it is SANDISK.

  • tomtom85 Calculating status...
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    Mar 6, 2013 7:02 AM (in response to jamezmbp)

    Mine is also a Scandisk. Have just checked.

    It seems like maybe every rMBP 15 built in the last 6 months has this problem? Specially as people seem able to repeat it in the Apple Store with disploy models. Maybe those who have not reported the problem have not noticed it or are not bothered by it

  • Javi_pun Calculating status...
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    Mar 6, 2013 7:05 AM (in response to jamezmbp)

    I have the issue.

     

    My model is 8GB RAM, 2.4 Ghz, 256 SanDisk HD

     

    Please give us an explanation.

  • christopherfrommidlothian Calculating status...
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    Mar 6, 2013 7:18 AM (in response to Javi_pun)

    I'm having the issue while playing the song. As reported earlier

     

    4 weeks old

     

    2.3 SD256 16GB

     

    fans.png

  • DanHontz Level 1 Level 1 (30 points)
    Currently Being Moderated
    Mar 6, 2013 7:31 AM (in response to nonchalance)

    Add me to the list of people with fan issues on a brand new 2013 rMBP. Is there single place to report these issues so that Apple sees it's a wide problem? Or is this it? Genius Bar visits sound futile.

  • mi0772 Calculating status...
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    Mar 6, 2013 7:34 AM (in response to jamezmbp)

    I have the issue.

     

    My model is 8GB RAM, 2.3 Ghz, 256 SanDisk HD ,Mid 2012

  • nonchalance Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 6, 2013 7:51 AM (in response to DanHontz)

    You have to go to the genius bar and point them to other case numbers.  That's the way to signal to them that there's a real issue here.

     

    Mention the case numbers (416742374 / 419723106 / 419669449) and the engineering code (R86219445).

  • D.eclectic Calculating status...
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    Mar 6, 2013 9:37 AM (in response to Oyinko2)

    I just want to clarify here one thing…

    Oyinko2 wrote:

     

    For the newcomers on the thread. Please check if your mac has the issue with the fans management.

     

    - Download this song

    - Close every application.

    - Lauch iTunes and play the song.

     

    If you have a faulty Macbook Pro Retina, It should kick your fans up between 2-5 minutes like in this video.

     

    Then answers the following questions:

    - Do you have the problem (Yes/No)

    - When did you buy your Macbook Pro?

    - What are his specifications?

    - What SSD do you have (Sandisk or Samsung)?

     

    Then, do a PRAM Reset, a SMC reset and call the Apple Support to tell them you have an issue with your Mac.

    Tell them you are not the only one with this case because there are others case number for the same problem (case number / 416742374 / 419723106 / 419669449) and an engineering code: (R86219445).

    Performing a PRAM reset will not aid in a resoltuion of the issue. While it will also not hurt anything, it's not geared toward anything to do with the fan management.

     

    Here is Apple's Kbase on "resetting PRAM" http://support.apple.com/kb/HT1379?viewlocale=en_US&locale=en_US

    Information stored in NVRAM / PRAM includes:

    • Speaker volume
    • Screen resolution
    • Startup disk selection
    • Recent kernel panic information, if any

     

    The ONLY resolution that we could do ourselves would be to reset the SMC as done via this article: http://support.apple.com/kb/ht3964

    After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary:

    Fans
    The computer's fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated.

    Lights

    Power

    System Performance

    Video

  • D.eclectic Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 6, 2013 9:39 AM (in response to nonchalance)

    nonchalance wrote:

     

    You have to go to the genius bar and point them to other case numbers.  That's the way to signal to them that there's a real issue here.

     

    Mention the case numbers (416742374 / 419723106 / 419669449) and the engineering code (R86219445).

    Also the "R86219445" is not an "engineering code" — it's simply a case number that originated from an Apple Retail Store.

     

    I only bring this up so that when you folks call in … don't make yourself sound stupid by trying to provide an "engineering code" cuz they won't know *** you're talking about LOL

     

    So basically there are 4 CASE numbers … 1 of them is from Retail

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