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my itunes is unable to read my iphone on a new pc is this normal???

345 Views 4 Replies Latest reply: Mar 6, 2013 7:59 AM by MegsiPhone RSS
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Mar 5, 2013 1:46 PM

Its asking to be restored back to factory settings but have no way of backing up or accessing the old backed up infomation as my old pc is in pc heaven. i have over £600 of iTunes and not to mention all the other apps i have purchased over the last 4 year of having iPhones.What i would really like to know is...if i restore back to factory settings and lose everything is there anyway it can be retrieved? so i suppose 1'm asking do apple have a back up of everyones purchases??

iPhone 5, iOS 6.1.2

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