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137 Views 1 Reply Latest reply: Mar 7, 2013 2:33 AM by Winston Churchill RSS
luis lucero Calculating status...
Currently Being Moderated
Mar 6, 2013 10:24 PM

why my apple tv take to long for update and when is finish say "update not successful..?????????

Apple TV, Mac OS X (10.7.5)
  • Winston Churchill Level 10 Level 10 (81,655 points)
    Currently Being Moderated
    Mar 7, 2013 2:33 AM (in response to luis lucero)

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

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