Currently Being ModeratedJan 13, 2013 10:51 AM (in response to linefromboisbriand)
i got a replacement it worked 3 times on the 4th time was not reconized by itunes will not charge or start at least my first gen worked
Currently Being ModeratedJan 13, 2013 11:15 AM (in response to deathcube)
It has a 90 day warranty.
Currently Being ModeratedFeb 8, 2013 6:34 PM (in response to linefromboisbriand)
I sent in my iPod nano 1st gen to PowerMac Store and it was replaced 10 days. My new iPod nano 6th gen has 8gb memory and it came in a bubble wrap. No accessories, just the folded note of 90 days warranty.
Can anyone tell me if it goess with the original package with the cables and earphones or I was just expecting too much here?
Currently Being ModeratedFeb 9, 2013 11:16 AM (in response to MerlanDM)
You were expecting to much, they just send you the device.
Currently Being ModeratedFeb 10, 2013 4:57 PM (in response to linefromboisbriand)
I sent my 1st gen away about 5 weeks ago now in the padded envelope and I enclosed all my details, but I have literally heard nothing at all. Are they supposed to send you an email confirming they have received it, or whats the deal? Do I just wait around for a new ipod to appear at my doorstep?
Currently Being ModeratedFeb 10, 2013 6:34 PM (in response to leighferris)
When you filled out the form online it should have told you they would send an empty box for you to ship your iPod to them in. Did you get this box or did you send it another way?
You did full out the form online right?
Currently Being ModeratedFeb 11, 2013 4:43 AM (in response to Hairrellb0430)
I filled out the form yeah, and they then sent me out a padded envelope with a freepost bag to put it in, accompanied by a form for me to write down all my contact details etc. So I sent it off 5 weeks ago... STILL havent heard one word from them, not a confirmation email that they have received it, nothing.
Currently Being ModeratedFeb 11, 2013 6:12 AM (in response to leighferris)
What website did you go to?
Currently Being ModeratedFeb 18, 2013 9:28 PM (in response to deepsleo)
hey i hav an ipod nano(1st generation) as well the apple customere care is helpless...please tell me what to do... i live in NOIDA UP, INDIA... what should i say when i get to the apple store near me.. ?????
Currently Being ModeratedFeb 28, 2013 7:14 AM (in response to Rohitnj)
I checked the serial number and registered for replacement online, no telephone, no apple store. UPS did the rest, now i have a 6G ipod as replacement, great service!
Currently Being ModeratedMar 6, 2013 10:03 PM (in response to linefromboisbriand)
Ugh the 6th generation ipod sukcs, I hope they replace them with 7th generation ones.. -.-
Currently Being ModeratedMar 7, 2013 2:44 AM (in response to linefromboisbriand)
Here's a warning to anyone who has not yet traded in their ipod, the 6th gen ipod nano is very likely to break because the volume and sleep/wake buttons are held by a bit of double sided tape. Apple will not recognize this design flaw so if yours breaks and you're out of warranty then you're out of luck.
Currently Being ModeratedMar 7, 2013 3:22 AM (in response to linefromboisbriand)
OK thanks for the warning,
we'll see, we've repaired our iphone 4s twice, I see lovely repair instructions on youtube for the ipod 6, if the tape lets go, we'll probably manage
Currently Being ModeratedMar 10, 2013 9:12 AM (in response to linefromboisbriand)
Someone had informed me about this and said they completed the form and sent it in and they sent the ipod nano 6th gen.