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Green glow on iPhone 5 unlock screen?

54711 Views 214 Replies Latest reply: Jun 22, 2013 10:07 AM by rab_random RSS
  • mcrapts Calculating status...
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    Feb 19, 2013 3:12 PM (in response to Hazza42)

    I don't use any screen protector. What brightness should I set my screen to?

     

    I tried what you said, but I don't notice anything. I'm usually picky to these kind of things (I had an iPhone 4 which had the occasional scanlines which drove me nuts).

  • sefeing Level 1 Level 1 (0 points)
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    Feb 19, 2013 3:34 PM (in response to Hazza42)

    Pre ordered mine, so i guess im not surprised that mine has this problem.

  • Dixsonlv Calculating status...
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    Feb 23, 2013 10:55 AM (in response to Hazza42)

    That's so bad. I changed my iPhone5 which has green glow. but after two days it's become green glow again. Should go apple store again?? so waste time!

  • mobbie16995 Calculating status...
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    Feb 23, 2013 11:13 AM (in response to Hazza42)

    II've just received confirmation of an Apple employee that every iPhone is effected by this problem and the ones they produce today are still defect because they haven't figured out a way to solve this issue!

    So I guess keep it won't change anything anyway and u can save your time

     

    I have changed mine twice and seem to have got one where the problem appears very little and just under certain circumstances but its still there.

  • Dixsonlv Level 1 Level 1 (0 points)
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    Feb 23, 2013 11:18 AM (in response to mobbie16995)

    Actually I have another white iPhone5 there's no green glow problem. everything is perfect. And i worked for apple before. In my experience it's a hardware problem. So don't know what will hapeen after half year or one year. I suggest just waste time and go change.

  • Badboynadza Calculating status...
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    Feb 23, 2013 2:15 PM (in response to Hazza42)

    I updated yesterday to 6.1.2 and no i have seen a glowing green on the bottom of my screeen when i press the home button to unlock my phone, it only last 2 seconds but hopefully it doesn't effect my phone..

     

    Shall i return it what shall i do..

     

    Im based in the uk and had the phone since october and never had a problem with it

  • CH_BO Calculating status...
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    Mar 1, 2013 1:48 AM (in response to Cynnthetic)

    I received my iPhone 5 64GB black yesterday. It has also the green glow on the bottom of the screen.

    I can reproduce it with the case for the phone. The case has a microfiber material inside. When I pull the phone out of the case and move it in back again a number of times it has the green glow. I can reproduce it every time. So I think also it is a static problem.

     

    The rest of the phone is ok. No scratch, no other problems. So, I doesn't want to change it, because I know what the problem is.

     

    I don't know why some phones haven't the green glow. Maybe, the electricity ground of the screen is better than other one. This avowed why a screen protector reduce the green glow. The screen can not electrically charged by the case, clothes or by your hand.

  • sefeing Level 1 Level 1 (0 points)
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    Mar 7, 2013 4:40 AM (in response to Hazza42)

    So has anyone actually mananged to get a replacement that DOESN'T have the green glow? I replaced my first one for it, it seemed to get better, but ended up going through 3 more replacements for other reasons (broken volume button, dent on the phone, dead pixel) so I'm wondering if it's worth giving one last shot to try and get another replacement?

  • parodysrivas Calculating status...
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    Mar 7, 2013 8:59 AM (in response to sefeing)

    The one I'm using right now is the replacement number 7, I strongly recommend to you to ring them and arrange another replacement, as long as it's covered by AppleCare you are entitled to.

    Good luck.

  • sefeing Level 1 Level 1 (0 points)
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    Mar 7, 2013 10:02 AM (in response to parodysrivas)

    Is it glow- free? I have no problem going in asking for another replacement haha. But after 7 replacements, have you finally found one that doesn't have this problem?

  • Cynnthetic Calculating status...
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    Mar 7, 2013 10:16 AM (in response to Hazza42)

    They all have this problem. It's a design flaw not a defect. Put a screen protector on to make the effect go away and stop wasting your time.

     

    —----—

    www.youtube.com/Cynnthetic

  • parodysrivas Level 1 Level 1 (0 points)
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    Mar 7, 2013 10:18 AM (in response to sefeing)

    I have, this is it, finally, I'm finally very satisfied with it.

  • sefeing Level 1 Level 1 (0 points)
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    Mar 7, 2013 6:03 PM (in response to Cynnthetic)

    Yeah? has it been acknowledged anywhere by apple?

  • parodysrivas Level 1 Level 1 (0 points)
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    Mar 7, 2013 10:11 PM (in response to sefeing)

    Not sure what you mean by "acknowledged" but if it means than that they have been called and notified and agreed to replace my handset (I've kept all the receipts, emails confirming, logging and following up my query, many many receipts of deliveries and collections, etc.) rather than me nicking them from the back of a parked van or stuffing them down my trousers from a warehouse shelf, yes, I guess they have been pretty aknoledged by Apple, yes.

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