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Using Sim in unlocked iphone5 from another country

735 Views 10 Replies Latest reply: Mar 7, 2013 1:40 PM by KiltedTim RSS
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Mar 7, 2013 5:35 AM

We have an unlocked iPhone5 purchased in Canada. Currently we have sim from Bell Mobility. We are now in Florida and would like Sim from carrier here. Who can provide prepaid SIM card? AT&T advises it won't work. Confused!

iPhone 5
  • KiltedTim Level 8 Level 8 (35,975 points)

    AT&T does not permit the use of pre-paid service on iPhones. They are the only supported GSM carrier in the US.

     

    You may be able to get a pre-paid SIM from T-Mobile, but their network is not fully compatible. StraightTalk also offers pre-paid SIM cards, but some features will not work without some tweaking. StraightTalk is only supported using CDMA iPhones sold specifically for their service.

  • fromsouth Level 4 Level 4 (3,170 points)

    I had a buddy working for Rogers, not sure how correct that info is, but I was told that all phones sold in Canada are unlocked, but then locked to first carrier. Forgive me if I am wrong, with that second hand info, but if he was correct your phone is locked to bell Canada.

  • Michael Black Level 6 Level 6 (17,835 points)

    fromsouth wrote:

     

    I had a buddy working for Rogers, not sure how correct that info is, but I was told that all phones sold in Canada are unlocked, but then locked to first carrier. Forgive me if I am wrong, with that second hand info, but if he was correct your phone is locked to bell Canada.

    Your buddy was simply wrong.  All iPhones purchased directly from the Apple store in Canada are unlocked, permanently.

  • RajaRani Level 4 Level 4 (1,395 points)

    Check your model no. and compare with information in

     

    http://www.apple.com/iphone/LTE/

     

    See footnotes 1 and 2 in the document.

  • fromsouth Level 4 Level 4 (3,170 points)

    Michael Black wrote:

     

    fromsouth wrote:

     

    I had a buddy working for Rogers, not sure how correct that info is, but I was told that all phones sold in Canada are unlocked, but then locked to first carrier. Forgive me if I am wrong, with that second hand info, but if he was correct your phone is locked to bell Canada.

    Your buddy was simply wrong.  All iPhones purchased directly from the Apple store in Canada are unlocked, permanently.

    Where does op say - she/he purchased it from apple store?

  • Michael Black Level 6 Level 6 (17,835 points)
    Currently Being Moderated
    Mar 7, 2013 12:35 PM (in response to fromsouth)

    You said, "all phones sold in Canada are unlocked, but then locked to first carrier."  Which is simply incorrect.  If you buy an officially unlocked iPhone in Canada, it is unlocked, period.

  • KiltedTim Level 8 Level 8 (35,975 points)

    AT&T is the ONLY supported GSM carrier in the US. You can get prepaid SIMs from a number of unsupported carriers. StraightTalk, T-Mobile, etc. YMMV. Not all features will function as expected without tweaking. It should work just fine for phone calls and SMS. T-Mobile's network will only provide EDGE data services in much of the US.

  • KiltedTim Level 8 Level 8 (35,975 points)

    A carrier that is authorized to carry and provide service for the iPhone and that Apple supports the use of the iPhone on.

     

    Though the iPhone should work, at least for basic functions, on any compatible 3G network, if you can't get your phone to work with an unsupported carrier... Well, that's unsupported and you will not be able to get much in the way of help from Apple.

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