HT204321: Use Do Not Disturb on your iPhone, iPad, or iPod touch

Learn about Use Do Not Disturb on your iPhone, iPad, or iPod touch
tl790
Level 1 (0 points)

Q: Do Not Disturb is not working for my Favorites: calls do NOT come through from numbers on Favorites list

I have set my favorites properly but when my Do Not Disturb is activated at night, their calls do not come through as they should.

 

I have done this test with them and when they call, it just goes straight to voicemail.

 

Anyone else experiencing this? And how do you fix it so DND actually does what it is supposed to do?

iPhone 4S, iOS 6

Posted on Feb 24, 2013 8:34 PM

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tl790

Q: Do Not Disturb is not working for my Favorites: calls do NOT come through from numbers on Favorites list

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  • Helpful answers

  • by Troy Leaver,

    Troy Leaver Troy Leaver Mar 7, 2013 5:26 PM in response to tl790
    Level 1 (0 points)
    Mar 7, 2013 5:26 PM in response to tl790

    I had the same problem, and it was related to having multiple linked contacts on my favorites. View one of your favorite contact records through the phone or address book app, and scroll to the bottom to see if there are more than one contact record linked.

     

    I have a mail server that does ActiveSync for mail, contacts, calendars, etc. and my favorites had both a regular iphone contact record and a record from the mail server that were linked, and it caused problems. I had to unlink, (at which point I had duplicate contacts for the person), delete the iphone contact, leave the activesync contact, and then DND started working properly for incoming phone calls, where previously they went to voicemail. Texts from favorites still aren't coming through though.

  • by gizbug,

    gizbug gizbug Mar 29, 2013 5:57 AM in response to Troy Leaver
    Level 1 (9 points)
    Apple TV
    Mar 29, 2013 5:57 AM in response to Troy Leaver

    Shame you cant have multiple linked contacts in favorites.

    I experience this same issue. Is apple aware of it?  Hope its fixed soon