Crazed Hermit

Q: Quicktime Pro - Invalid Registration Code

I bought quick time pro for Mac and received the email from Apple saying Your order is being processed. In that email itself, there is the Registered To name and the Registration Code.

 

I copied and pasted both the Username and Registration Code into Quicktime Player 7 Registration window, and still got the invalid registration code message.

 

Tried this so many times and still does not get through.

 

Can someone please explain what I did wrong here? I specifically made sure that both the Registered To and Registration Code fields are filled exactly like in the email that I receive.

 

Thanks!

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Mar 7, 2013 7:09 PM

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Q: Quicktime Pro - Invalid Registration Code

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  • by Jon Walker,

    Jon Walker Jon Walker Mar 8, 2013 3:12 AM in response to Crazed Hermit
    Level 6 (18,613 points)
    Mar 8, 2013 3:12 AM in response to Crazed Hermit

    I copied and pasted both the Username and Registration Code into Quicktime Player 7 Registration window, and still got the invalid registration code message.

    Assuming the key is for the correct platform, the copied and pasted name included any salutation and/or suffix used for your account purchase, and the copied and pasted key itself doesn't work, then contact Apple customer support and explain the problem. If the key was generated improperly and doesn't work, then Apple will normally refund your money and have you repurchase the key. While it doesn't happen very often, the key generation program has been know "glitch" on occasion in the past.

     

    SJAUG.png

  • by Gary Scotland,

    Gary Scotland Gary Scotland Mar 8, 2013 3:51 AM in response to Crazed Hermit
    Level 6 (14,407 points)
    Desktops
    Mar 8, 2013 3:51 AM in response to Crazed Hermit

    ensure there is no extra blank spaces included at the end or begginging of the details you are copying, this often occurs when selecting text.

  • by SnoopyJulie,

    SnoopyJulie SnoopyJulie Dec 30, 2013 2:21 PM in response to Crazed Hermit
    Level 1 (0 points)
    Dec 30, 2013 2:21 PM in response to Crazed Hermit

    happened to me: I bought Windows version by mistake!

    I called them and get the key for Apple ^,^ Now it's working...