HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
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Helpful answers
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Feb 26, 2013 1:42 PM in response to CasJCBby Winston Churchill,★HelpfulTry the following steps, check whether things are working after each step where appropriate, before trying the next.
1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
3. Restart the Apple TV (Settings > General > Restart).
4. Restart the Apple TV by removing ALL the cables for 30 seconds.
5. Restart your router.
6. Restart your mobile device.
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Mar 8, 2013 11:40 AM in response to Winston Churchillby CasJCB,Thnks! finally I had to reset all settings and things are working again. sound is back on!
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