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MacBook Pro Retina Fan Issues

135438 Views 750 Replies Latest reply: Apr 1, 2014 4:04 PM by P3rf3ctvo1d RSS Branched to a new discussion.
  • jas07 Calculating status...
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    Mar 8, 2013 12:05 PM (in response to jamezmbp)

    Glad to see Im not the only one with this issue! Ive had a case open with Apple Care since November, had a total of 8 Replacement Machines and all have had this problem, it has been escalated up to "Senior Engineering" who are apparently investigating it and have confirmed its not right and appears to be a software issue.

     

    The quickest and easiest way Ive got to reproduce it is as per forum member 'Habsuno' said, simply download a large file in Safari either over Wifi or Wired Ethernet and the fans will max out.

     

    Its crazy they cant find a solution but ive sent the guys dealing with my case a link to this thread as well, might help!

  • saint76 Calculating status...
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    Mar 8, 2013 12:23 PM (in response to jamezmbp)

    same issue with me. I first noticed it about a month ago. I was going skiing and checking the web cams on the site below :

     

    http://www.lesmenuires.com/hiver/webcam-114.htm

     

    if i clicked on any one of the top 3 cams, and leave it up in Safari for a minute or so - the fans kick in. Interestingly enough it I use Chrome I dont see the same problem.

     

    When it happens the I get around 15% CPU for the "windows server" process - but nothing that should drive the fan hard. Looks like a software trigger to me.

  • vaypers Level 1 Level 1 (0 points)
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    Mar 8, 2013 12:42 PM (in response to jamezmbp)

    Something very funny with fans and 10.8.2.  I have opposite problem on my Mac Mini i7 late 2012.  When importing RAW camera images into iPhoto the CPU cores reach 100C (yes boiling water temperature) and still the fan sits at lowest speed - 1800rpm.  Only after the Mini gets a case temperature of 75C does the fan speed up.

     

    I had to download software that allows me to turn the fan up to 4500rpm before I start to import so the Mini doesn't overheat.  I have the same issue with a Mini Server i7 2011 (Sandy Bridge) - it gets even hotter if I don't set the fan speed manually.

  • js78 Calculating status...
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    Mar 8, 2013 1:02 PM (in response to jamezmbp)

    I've got the same problem here. Bought a new 2013 feb release 15" Retina MacBook Pro and the fans go crazy at various moments in time even when it's idle. I am hoping Apple realizes it offers premium products and meeting us with a strong solution to solve this...

  • brianjsw Calculating status...
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    Mar 8, 2013 1:08 PM (in response to jamezmbp)

    I ordered the MC976LL/A 2.6Ghz/8/512 from Amazon this week.  It was built in early December.  Mine has the SDE512E SSD.  I also have this problem... plus the LG screen... I'm holding onto mine because really can't stand playing roulette (already did that with 6 iPhone 5's and had to settle for one with a dead pixel and scratches anyway) and will just assume the SSD issue will be fixed with software or SMC update and -- hey if the screen goes south in a few months -- I'll deal with that when it happens.

  • Adrian Ziemkowski Level 1 Level 1 (0 points)
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    Mar 8, 2013 1:11 PM (in response to jamezmbp)

    Same thing here with my new 15" retina MBP. There are always chuckless around the office when the hair dryer that is my new MBP turns on since none of the other (all non-retina) Macs ever get loud. Really hoping for a software update that fixes it!

  • SonicSoundVW Level 1 Level 1 (0 points)
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    Mar 8, 2013 2:36 PM (in response to jamezmbp)

    what i think is funny is when you put a heavy load on it, and its reading around 190 degrees F. the fans barly spin up... when their is no load or very little with normal idle temps, they max out.. seems a little reversed to me lol..

  • ksphung Level 1 Level 1 (0 points)
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    Mar 8, 2013 2:41 PM (in response to SonicSoundVW)

    Now that it's gaining attention from big tech sites (macrumors, appleinsider, geek, etc...), hopefully Apple will get on it and figure out the solution to the issue. The question is, for those who are still in the 14 days grace period, should we keep exchanging it or just wait and pray that it's a software issue?

  • Adrian Ziemkowski Level 1 Level 1 (0 points)
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    Mar 8, 2013 2:47 PM (in response to SonicSoundVW)

    SonicSoundVW wrote:

     

    what i think is funny is when you put a heavy load on it, and its reading around 190 degrees F. the fans barly spin up... when their is no load or very little with normal idle temps, they max out.. seems a little reversed to me lol..

     

    Yeah same here. I load a MySQL database backup and the fans go crazy. I play Civ 5 and the fans aren't half as loud. So I'd think the idea that it's the SSD holds water.

  • Oyinko2 Level 1 Level 1 (0 points)
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    Mar 8, 2013 2:51 PM (in response to jamezmbp)

    On Macrumors now! They used my video and people think it's because iTunes is loaded with too much Coldplay songs. That's why he is angry.

     

    http://forums.macrumors.com/showthread.php?t=1554020&page=4

  • shoopaman Level 1 Level 1 (0 points)
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    Mar 8, 2013 2:54 PM (in response to ksphung)

    This is good trend.  But I don't like AAPL's reaction time here or lack there of.  I've read here that some people have had this issue since late 2012? or even longer?  and like some folks here who have mentioned, WhyTF do they release it before testing this sort of thing out?  I'm very disappointed. 

     

    Please let there be a post, "IT'S BEEN FIXED". Soon please.  Do I need to light a torch up someone's A$$ @ APPL.  Tim, You Do It!!! Please! Already!  I'd love to do a 'Sunny Job' on the M........ who's responsible for QC.

  • shoopaman Level 1 Level 1 (0 points)
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    Mar 8, 2013 2:56 PM (in response to Oyinko2)

    I'd like to give you props here for linking all of our issue to the Media! Thank you!

  • Daak Sifter Calculating status...
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    Mar 8, 2013 2:58 PM (in response to ksphung)

    I agree with ksphung, as long as it's a software issue I'm sure it will be patched. In the meantime for people within the 14 day grace do we keep exchanging or not? I'm going to speak to someone at apple tomorrow about extending the 14 day period until they have the issue resolved. Also just as an update, with my machine I've turned off icloud and it seems to now only be happening within two or three minutes of starting or coming out of sleep, which frankly I can live with as long as it doesn't happen randomly.

  • nonchalance Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 8, 2013 3:26 PM (in response to Daak Sifter)

    My plan is to repeatedly return/get new machine every 10-11 days until this issue is fixed (coupled with a nice lunch and stroll around central park)

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