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iOS 6.0.1 WiFi Still Greyed Out

83715 Views 212 Replies Latest reply: Dec 11, 2013 10:06 AM by Lawrence Finch RSS Branched to a new discussion.
  • Algreick Calculating status...
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    Feb 18, 2013 3:35 AM (in response to Morar95)

    I took my phone to apple today, and I asked if there is any reports about the last update which is 6.1.1. He said none, I told him that the issue started after upgrading to latest update. he said all I can do is to reset my phone to the  factory settings, also he said that the update is might be a BETA, so I asked him, apple release a BETA update to their customer??? he said yes for trial and error??? really Apple??? For trial and error??? Beta for an update, now thats good news.

  • Abdull1987 Calculating status...
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    Feb 19, 2013 5:59 AM (in response to rsigel)

    It did work ! Thank you so much man that was a magical solution

  • ANSI china Calculating status...
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    Mar 5, 2013 3:45 PM (in response to Javy777)

    Same problem here! But my IPhone 4 is over 2 years old. Will they replace it anyway?

  • sherousa Calculating status...
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    Mar 8, 2013 7:04 PM (in response to Morar95)

    this is what i did to resolve the problem:

     

    1. turn off cellular data, 3g, bluetooth

    2. go to settings and "reset network"

    3. wait until the phone reboots

    4. do a soft reboot (press home and power buttons simultaneously for 10 seconds).

     

    voila! the greyed out wifi came back alive.

  • sherousa Level 1 Level 1 (0 points)
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    Mar 8, 2013 7:07 PM (in response to crazyskate66)

    this is what i did to resolve the problem:

     

    1. turn off cellular data, 3g, bluetooth

    2. go to settings and "reset network"

    3. wait until the phone reboots

    4. do a soft reboot (press home and power buttons simultaneously for 10 seconds).

     

    voila! the greyed out wifi came back alive.

  • JimCity3000 Calculating status...
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    Mar 23, 2013 12:25 PM (in response to rsigel)

    It works the same way if you turn off cellular data and stick phone in freezer. I discovered this fix when I lost my phone in the snow where it sat for two hours in negative 1° temp for two hours. But as phone returns to room temperature wifi stops working again. I also no longer have blue tooth. What a POS

  • Hipposome Calculating status...
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    Mar 27, 2013 1:13 AM (in response to JimCity3000)

    Ok, just about the same here, for adding up at the long list of users defeated by Apple.: A 14 month 4S, working just fine and (strangely enough) after iOS update we got the wifi grey button + bluetooth spinning disk....

    To let you know: I did all the reset restore blablabla possible: no change.

    However, 10 minute in the freezer, wifi and bluetooth came back alive, connect to the network just fine etc.... (meaning the chip is not "broken", probably overheat or soldering connector pbe) but of course, after 10-20 minutes, again, wifi grey button + bluetooth spinning disk....

    I did it two times, works the same.

     

    Now I'm heading to the closet Apple store (I'm in France) but without any hope. I'm so disappointed....

     

    If it doesn't do any good, I will unscrew it, get the battery off, and will torch it with a heat gun... who knows...

  • nielssiem Level 1 Level 1 (0 points)
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    Mar 27, 2013 4:00 AM (in response to Hipposome)

    Same problem. Apple confirmed that it is a hardware failure.  But in the EU you have two years guarantee. Apple only 'communicates' one.

    What you (and I did) say that you're in the EU and have rights on two years guarantee. They let you fill in a form and viola.. my 15 month old iphone 4s was replaced (free).

  • Hipposome Level 1 Level 1 (0 points)
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    Mar 27, 2013 6:07 AM (in response to nielssiem)

    Niel,

    many thanks for your answer, I was totally unaware of this 2 year waranty. However, my iphone is second hand, hopefully the warranty is transferable (the one year is.)

     

    I keep you posted

  • nielssiem Level 1 Level 1 (0 points)
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    Mar 27, 2013 6:11 AM (in response to Hipposome)

    Not sure if you need a proof of purchase. Can't you get the invoice form the seller?

     

    Good luck,

    Niels

  • Hipposome Level 1 Level 1 (0 points)
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    Apr 1, 2013 8:49 AM (in response to nielssiem)

    Too all,

    went to see the infamous Genius, he knew the problem, said that it was a hardware pbe, underground before the update, then that the update did reveal it; no way to solve that by software etc.... now it's dead, must change phone. 2 month out of 1 year warranty (he lauch out lound when I spoke about 2 year EU warranty, did not exists fof Apple in France) and very kindly propose a 199 euros repair... (basically, they switch Phone). How nice to be scr@* like this. So damned disapointed, I used to be a Beta (alpha...) on OS X about 14 years ago, I hate to see this compagny changing but it probably inevitable. (too much success).

     

    So I don't know yet what to do, I may even try to resolder the chip with a heat gun... for now it's 3G when possible.. and no bluetooth earphone. ridiculous....isn't ?

     

    best,

  • Iván Reyes Calculating status...
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    Apr 4, 2013 11:56 AM (in response to Morar95)

    Yo tenía el mismo problema, al pasar de iOS 5 al 6 el wifi se puso en gris, hice todas las recomendaciones que da Apple y nada funcionó, luego lo actualicé en todas las versiones que salieron después, actualmente tengo la 6.1.3 y tampoco funcionaba, de repente un día así de la nada se activó el wifi y ya está funcionando, así sin hacer nada!! Tal vez esa sea una opción más... esperar...

     

    Saludos!

  • Victor_agiorgi Calculating status...
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    Apr 16, 2013 7:42 PM (in response to Morar95)

    I have the same problem and I honestly dont know what to do... Now I'm travelling and I find this offensive and I'm also quite dissapointed.I rely on the wifi connection. This is a serious situation and I hope that Apple fix the problem.

  • angelikagee Calculating status...
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    Apr 22, 2013 6:54 PM (in response to Morar95)

    My wifi has been greyed out since I updated my 4s to 6.0.1. At first, I was shocked then a friend of mine told me to drain my phone and put it in the freezer. That freezer thing worked but only for 30 minutes and it was greyed out again. I went to the Mac Center the next day and asked the people who works there if that was a software problem, and they told me that they only troubleshoot iPads and iPods. I was mad when I left the store because they have a very very very very poor quality of service. I'm gonna wait for the next update and if that update won't let my wifi work, I will return my phone immediately and change into a Samsung phone. After all, Samsung isn't far from your standing.

     

    TO APPLE:

    Please fix this! Im getting impatient because using 3g is not fun at all.  It will be your loss, Apple. Thank you.

  • yumu Calculating status...
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    May 1, 2013 5:22 AM (in response to Victor_agiorgi)

    i have the same problem. this is shame of apple. many complaints...

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