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HT1414: Use iTunes to restore your iOS device to factory settings

Learn about Use iTunes to restore your iOS device to factory settings

HT1414 iphone could not restore from backup because backup file was corrupt or not compatible

593 Views 3 Replies Latest reply: Mar 30, 2013 5:02 PM by diesel vdub RSS
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Mar 9, 2013 1:48 PM

iphone could not restore from backup it said because the backup file was corrupt or not compatible can you please help me

iPhone 4S, iOS 6.0.2
  • diesel vdub Level 7 Level 7 (20,675 points)

    Restore as new and sync your content back.

  • clydeclara Calculating status...

    I did this and lost all of my data - icloud had only selectively saved some of my data, not all of it. 

  • diesel vdub Level 7 Level 7 (20,675 points)

    iTunes will back up the following information

    • Contacts* and Contact Favorites (regularly sync contacts to a computer or cloud service such as iCloud to back them up).
    • App Store Application data including in-app purchases (except the Application itself, its tmp and Caches folder).
    • Application settings, preferences, and data, including documents.
    • Autofill for webpages.
    • CalDAV and subscribed calendar accounts.
    • Calendar accounts.
    • Calendar events.
    • Call history.
    • Camera Roll (Photos, screenshots, images saved, and videos taken. Videos greater than 2 GB are backed up with iOS 4.0 and later.)
      Note:  For devices without a camera, Camera Roll is called Saved Photos.
    • Game Center account.
    • Home screen arrangement.
    • In-app purchases.
    • Keychain (this includes email account passwords, Wi-Fi passwords, and passwords you enter into websites and some other applications. If you encrypt the backup with iOS 4 and later, you can transfer the keychain information  to the new device. With an unencrypted backup, you can  restore the keychain  only to the same iOS device. If you are restoring to a new device with an unencrypted backup, you will need to enter these passwords again.)
    • List of External Sync Sources (MobileMe, Exchange ActiveSync).
    • Location service preferences for apps and websites you have allowed to use your location.
    • Mail accounts (mail messages are not backed up).
    • Installed Profiles. When restoring a backup to a different device, installed configuration profiles are not restored (such as accounts, restrictions, or anything which can be specified through an installed profile.) Any accounts or settings that are not associated with an installed profile will still be restored.
    • Map bookmarks, recent searches, and the current location displayed in Maps.
    • Microsoft Exchange account configurations.
    • Network settings (saved Wi-Fi hotspots, VPN settings, network preferences).
    • Nike + iPod saved workouts and settings.
    • Notes.
    • Offline web application cache/database.
    • Paired Bluetooth devices (which can only be used if restored to the same phone that did the backup).
    • Safari bookmarks, cookies, history, offline data, and currently open pages.
    • Saved suggestion corrections (these are saved automatically as you reject suggested corrections).
    • Messages (iMessage and carrier SMS or MMS pictures and videos).
    • Trusted hosts that have certificates that cannot be verified.
    • Voice memos.
    • Voicemail token. (This is not the voicemail password, but is used for validation when connecting. This is only restored to a phone with the same phone number on the SIM card).
    • Wallpapers.
    • Web clips.
    • YouTube bookmarks and history.

    * Your contacts are part of the backup to preserve recent calls and favorites lists. Back up your contacts to a supported personal information manager (PIM), iCloud, or another cloud-based service to avoid any potential contact data loss.

     

    If you expected media or content to be backed up, then you are simply mistaken.

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