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HT4528 my iphone suddenly went white then black HELP!!

743 Views 3 Replies Latest reply: Dec 18, 2013 4:22 PM by jidejyde RSS
norulesmusic Calculating status...
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Mar 9, 2013 7:22 PM

my iphone suddenly went white when i hit hold it went black and when it hit it again it turned back white, so i shut it off and now it wont turn on or do anything. please help

iPhone 4, iOS 6.1.2
  • William Rivas Level 5 Level 5 (4,225 points)

    norulesmusic wrote:

     

    my iphone suddenly went white when i hit hold it went black and when it hit it again it turned back white, so i shut it off and now it wont turn on or do anything. please help

     

    Connect to Mac/PC and do a hard reset. Hold Shut Off button and Home button until Apple logo appears.

     

    AppleWill.png

    MacBook Air, OS X Mountain Lion, iPhone 5 32GB iMac 2.93 (2)
  • jidejyde Calculating status...

    Hey guys,

    I tried all the technique above and none worked.

    I use an iphone 4s and the screen suddenly went dark and unresponsive. I can receive call via my bluetooth, and I can even hear messages come in and connecting it to itunes prove abortive because it is requring me to accept the connection on the phone whereby the phone screen has been lock

    Solution: Out of frustration I held down the Power Button+VolumeDown+Home Button for about 15secs and voila! It was restarted.

    Hope this work for you.

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