Skip navigation

how to recover data from bad hard drive

23140 Views 10 Replies Latest reply: Mar 22, 2014 7:03 AM by herrylombert RSS Branched to a new discussion.
AmyBH Level 1 Level 1 (0 points)
Currently Being Moderated
Jul 19, 2012 8:37 AM

Once a hard drive goes bad (cannot get into the computer), is there any hope of recovering any data from it?  If so, how?

iMac G5 (17-inch)
  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Currently Being Moderated
    Jul 19, 2012 1:26 PM (in response to AmyBH)

    Do you mean the hard drive is mechanically broken for sure?  It's not a data corruption issue that is causing a problem with starting up the Mac, but maybe not be a bad mechanism?


    If the drive is definitely broken, there are businesses that specialize in recovering data from bad hard drives.  For example

   (I always saw their booth at MacWorld Expos...)


    The cost of such services is usually high.

    cannot get into the computer

    So that probably means the hard drive in question is the internal drive?  If you don't know for sure that the hard drive is physically broken, you can try starting up using your Mac OS X installation disc.  Insert disc in optical drive and start up with the C key held down.  When you get to Installer's screen, go up to the menu bar and run Disk Utility from the Utilities menu.  Does the internal drive appear in the Disk Utility sidebar?


    Alternately, if you have another Mac (that has FireWire), you can try starting the Mac with the problem in FireWire Target Disk Mode,



    Connect the "target" Mac to the other Mac (running normally) using a FireWire cable.  Run Disk Utility on that Mac.  Does the hard drive of the Mac in FireWire Target Disk Mode appear in the sidebar?


    If you can get the internal drive to appear in Disk Utility, you may be able to run Repair Disk on the First Aid tab.  There are also third-party utilities, such as TechTool Pro (Micromat), Drive Genius (Prosoft), and Disk Warrior (Alsoft), that may be able to fix (or at least recover data from) the hard drive.

  • Cattus Thraex Level 4 Level 4 (1,715 points)
    Currently Being Moderated
    Jul 21, 2012 1:01 AM (in response to AmyBH)

    Put it into an external case and connect it to your mac, then copy data to a convenient place.

  • ZacharyRoth Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 13, 2012 2:48 AM (in response to AmyBH)

    If your hard drive can be detected and shows up as a drive letter in my computer but you can't access your files,then you can recover your data off it with data recovery software easily.This way is the easiest and the most inexpensive way to recover your data.If you bring it to a computer repair shop that is available for data recovery servise,they will cost you $500-1000 or more.Hmm, a lot of money.

    I managed to recover data from crashed hard drive with Tenorshare Data Recovery.If needed,you can download it and scan your hard drive for free to preview whether your data can be recovered.It will show you thumbnails for recoverable pictures. Get it from

  • Cattus Thraex Level 4 Level 4 (1,715 points)
    Currently Being Moderated
    Aug 13, 2012 2:56 AM (in response to ZacharyRoth)

    Disk Drill may be a simple and free solution. If this does not work, well, things may turn worse, but he/she may try it first.

  • annafromcapon bridge Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 13, 2013 1:17 PM (in response to AmyBH)

    Tenorshare software didn't work on my niece's iphone to recover accidentally deleted data.  And we have yet to get our money back even though their website says "money back guarantee."


    I took my laptop that wouldn't boot up to a local computer repair guy and he was able to recover all of my data, including my music library, photos, videos, etc.

  • Classobjue Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 9, 2013 10:06 PM (in response to AmyBH)

    Hi AmyBH


    You may want to consider using the data recovery software by Wondershare Engineering



    This may be a cheaper option rather than bringing the HD to a repair service shop, travelling time etc. I've used this one time to recover data from an external HD that stopped functioning. Only hassle is the Data Recovery will rename your recovered files. But I have is the old version. Maybe the new version is better.

  • bensionjohn Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 31, 2013 10:56 AM (in response to Classobjue)

    If you face this type of problem like "how to recover data from bad hard drive", so we simply suggest you try Hard Drive Recovery Software that can easily resolve your all queries in a span of time......

  • johnsondave Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 30, 2013 12:56 AM (in response to AmyBH)

    If you want to restore your all files, photos and videos from hard disk, you can try Kernel for Mac Data Recovery software. Using this tool, you can resolve all types of corruption issues and recover your lost data. I would recommend this software to other because it has got excellent ability to retain the properties and format of file even after competition of recovery process.


    Refer this link: to perform effortless mac data recovery from bad hard drive.

  • Dreovmoze Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 4, 2013 7:43 AM (in response to AmyBH)



    You need to reinstall the operating system and then use Data Recovery software that can restore datas from reinstalled or resized partition like remo recover. Then within a certain time you can able recover all the datas back or remove the hard drive from the mac. connect it with some other mac system and then use the software option.One thing you have to be sure is never install the tool in the same logical drive as it will harm the available datas completely...

  • herrylombert Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 22, 2014 7:03 AM (in response to AmyBH)

    Mac Data Recovery is a professional choice to undelete files on Mac that are lost to a minor software glitch, a disk crash, or a similar disaster. You can fall back to this data recovery tool when you have emptied out the Trash folder and your last line of defense against data loss fails to do the needful. For more information visit :


More Like This

  • Retrieving data ...

Bookmarked By (1)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.