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HT1349: How to find the serial number of your Apple hardware product

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HT1349 Please help you clever peeps.

396 Views 4 Replies Latest reply: Mar 10, 2013 11:35 AM by kerrhona RSS
kerrhona Calculating status...
Currently Being Moderated
Mar 9, 2013 6:17 AM

Help, I have a late 2009 iMac with OSX 10.8.2 and have been using Microsoft Word. Recently I updated to OSX Mountain Lion and now am unable to open any of my saved documents. I know I am dunb and dunber BUT need these documents. What can I do?

iMac, OS X Mountain Lion (10.8), microsoft word
  • Camelot Level 8 Level 8 (45,670 points)
    Currently Being Moderated
    Mar 9, 2013 9:41 PM (in response to kerrhona)

    It might help if you explained your situation in more detail.

     

    There may be many reasons why you are 'unable to open...' any of your documents. It would help if you explained why? What happens when you try? Do you get an error message of any kind?

     

    You also say you have an iMac from 2009 - does that mean you're using Microsoft Office/Word 2008?

    If so, that could be your problem right there - you need the latest version of Office - Office 2011 - to work with Mountain Lion. You don't say what Mac OS X version you upgraded from to know if that's an issue or not.

  • Niel Level 10 Level 10 (234,255 points)
    Currently Being Moderated
    Mar 10, 2013 9:09 AM (in response to kerrhona)

    Yes, you will.

     

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