Q: Vodafone India customer....on my iPhone5, imessage and facetime are giving error "waiting for activation"

Hello Dheeraj,

Please share your current and alternate contact numbers with us at http://bit.ly/WOlJHw so that we can address your concern better.

Regards,

Vodafone Customer Care.

Vodafone India wrote:

 

Hello Dheeraj,

 

Please share your current and alternate contact numbers with us at http://bit.ly/WOlJHw so that we can address your concern better.

 

Regards,

Vodafone Customer Care.

Thanks For Ur Support ,But After Requesting A Call Back From Ur End ur Representative Called Me For The Resolution Of My Complaint But Still I'm Not Able to send iMessage To any Other No. Or Email ID Except Mine No. & Apple ID...On My ID & No. it gets Deleivered & On Any Other No. it Says Not Deleivered Every Time

Please Help Me to Solve This issue

Bro urs is not a carrier related issue. It's more to do with ur network settings, try resetting them

Adu Macbook AIr wrote:

 

Bro urs is not a carrier related issue. It's more to do with ur network settings, try resetting them

Thanks for ur concern

But I tried Everything including Resetting Phone settings, Network Settings, unfortunately Nothing Gonna work in My Case

Hello Dheeraj,

Thank you for talking to our executive. We are looking into your concern and will get back to you with an update at the earliest.

Regards,

Vodafone Customer Care.

Vodafone India wrote:

 

Hello Dheeraj,

 

Thank you for talking to our executive. We are looking into your concern and will get back to you with an update at the earliest.

 

Regards,

Vodafone Customer Care.

Such A Lazy Customer Support ..Thanks For Not helping Me regarding iMessage issue & for Pending Resolution Of My problem

even i am facing the same problem..... have tried sending the message to the international no but it says "Not Delivered" Called up vodafone customer care to check the international sms activation... they say zero balance in my account... and on checking up with the balance it shows more than 90 bucks.... am able to make calls and got seperate internet plan... but the CC guy is just not listening.... vodafone really needs to do a lot...

This technique worked the first time like a dream.

But since yesterday my iMessage stopped working on my number and only on my email. I tried repeating the steps that MaheshH mentioned but this time, the text message to that number for activating keeps saying 'Message Send Failure' and 'Not Delivered'. Infact even on reactivating iMessage, no money is being deducted for sending the international SMS that the phone sends to the UK unlike the last time where with each try, Rs.5 got deducted. Could someone please help me with this.

Thanks

Hello Priynka,

Please share your contact number with us at http://bit.ly/WL6CS5 and we will have someone get back to you with assistance.

Regards,

Vodafone Customer Care.

Hello Sachitrai,

Please share your current and alternate contact numbers with us at http://bit.ly/WL6HFn and we will have someone get back to you with assistance.

Regards,

Vodafone Customer Care.

Hello Vodafone India,
Sorry To Say This , But Why u Guys are Making everyone Fool By Asking There Details..
U Don't even have solved My Problem Yet.
Same Problem Regarding iMessage From A very Long Time  & Still Unsolved Problem

Hello Dheeraj,

Apologies. We confirm that no concern is found related to messages. Kindly check the handset at service provider.

Regards,

Vodafone Customer Care, Haryana

Just saying. My whatsapp and imessage work fine on wifi.

Okay my problem's pretty much the same.

Internet browsing working normally, but whatsapp and imessage fail to work on edge.

So? I dug around a bit. And fairly quickly found huge number of posts suggesting I change the APN

Originally it was portalnmms

Suggestions included changing it to www or iphone.

So I did.

Now here's the weird part. On changing the APN to either www or iphone my whatsapp and imessage both started working. Great.

But browsing via safari and other applications failed to work.

Change it back to portalnmms and I'm back to square one. No whatsapp.

This really, really bugs me.

I tried talking to the Vodafone cc. Seriously they need better training on such issues. The guy I talked to didn't know what whatsapp was.

Anyhow. Lets hope I, we get this solved. Pretty sad having 'the' iphone with only half the things working at a time.

Using an iPhone 5, Vodafone, Chandigarh India.

Hello Rahul,

Kindly share your contact number at http://bit.ly/1076VEC so that we can address your concern soon.

Regards,

Vodafone Customer Care.

Update : I escalated the issue to Nodal Officer, Mumbai and got a call from Vodafone in 3 days. They not only confirmed that the issue has been fixed, but also went over with me while I did the activation on my phone. It worked like a charm and have worked perfect since then.

Vodafone also reversed all the 55 international sms charges that I had inurred during failed attempts.

Vodafone is the best.