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HT4009: iTunes Store: About In-App Purchases

Learn about iTunes Store: About In-App Purchases

HT4009 refund in app

314 Views 3 Replies Latest reply: Mar 10, 2013 1:11 PM by bhazel RSS
Teet2 Calculating status...
Currently Being Moderated
Mar 10, 2013 1:01 PM

is anyone know how to contact apple regarding in app purchases, coz my eight years old son purchased £69.99 while playing the game

iOS 6
  • snozdop Level 5 Level 5 (4,820 points)
    Currently Being Moderated
    Mar 10, 2013 1:05 PM (in response to Teet2)

    All purchases are final, but you may be lucky if you contact iTunes Support.

     

    It's a bit late now, but before letting your son use your device, you should've done this:

     

    Settings > General > Restrictions > Enable Restrictions > Enter a PIN

     

    then

     

    Settings > General > Restrictions > In-App Purchases > OFF

     

    Settings > General > Restrictions > Require Password > Immediately

     

    This is all in the User Guide, of course.

  • bhazel Level 4 Level 4 (3,495 points)
    Currently Being Moderated
    Mar 10, 2013 1:11 PM (in response to Teet2)

    expresslane.apple.com to contact itunes. again normally purchases or sales are final but you can contact them at the site and see what they can do

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