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Is my Magic Mouse Dead?

63900 Views 116 Replies Latest reply: Apr 21, 2014 6:16 AM by seemebefree RSS
  • Sergio B Netto Calculating status...
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    Mar 7, 2013 6:06 AM (in response to smartsale)

    I was using my mouse with an iMac. But now I bought a new Mini Mac and an strange thing happens:

    When my mini sleeps for a long time (overnight, for example), after it wakes up the mouse doesn't move anyway. I then shut it down and up several times but the greens light doesn't light, it appears to be completely dead, even with new fresh batteries. If I wait for some minutes and then try again, then it begins to function normally.

    I cannot figure out what's happening.

  • danrA2 Calculating status...
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    Mar 7, 2013 6:18 AM (in response to Sergio B Netto)

    Sounds like it might be that the Mini's bluetooth might be off.  I'd try turning the Bluetooth off and then back on again.

  • Sergio B Netto Level 1 Level 1 (55 points)
    Currently Being Moderated
    Mar 8, 2013 6:33 PM (in response to danrA2)

    No, Bluetooth is ON. If bluetooth was OFF the mouse couldn't work anyway.

    The only thing that makes my mouse wake up (I remembered that I did this when I had Windows installed in my iMac and the same thing happenend at Windows startup) is to hold down the mouse button until it moves the pointer. I think that something is turning my bluetooth 'lazy' and this is probably the reason for the long delay in waking up.

  • alwayseeking Level 1 Level 1 (0 points)
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    Mar 9, 2013 1:42 PM (in response to Sergio B Netto)

    I found that the kind of batteries used to replace the "old" ones (weren't that old, I thought) made the difference. These standard Energizer batteries made everything light up and work--continually.

  • feck99 Calculating status...
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    Mar 10, 2013 1:28 PM (in response to smartsale)

    just happened to me today. The little green light does not light up. (It has been acting funny the past month). Put in several sets of brand new batteries. No green light. But then I followed someone's advice, used a qtip with rubbing alcohol, and scraped the leads. Seemed to work. yay!

  • Sergio B Netto Level 1 Level 1 (55 points)
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    Mar 10, 2013 3:40 PM (in response to feck99)

    I think this problem is related to Mountain Lion, because I was using the same mouse with an iMac running Lion, and this problem began when I connected it to a Mini Mac with Mountain Lion.

  • Rennossa Calculating status...
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    Mar 12, 2013 10:21 AM (in response to smartsale)

    I didn't wanted to open a new discussion, so I just ask here. What can I do if the positive round thing in the magic mouse is slightly pushed in and the battery can't connect properly? I tried a tinfoil, but it worked only for a while :/ ...

  • Sergio B Netto Level 1 Level 1 (55 points)
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    Mar 12, 2013 10:43 AM (in response to feck99)

    Sometimes my mouse suddenly becomes erratic, and it's difficult to control the pointer. Then I have to turn it off and on again, until it's paired with the computer.

    I never had any problems with this mouse until I became to use Mountain Lion.

  • dastriv Calculating status...
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    Mar 18, 2013 5:13 AM (in response to smartsale)

    Hi

     

    I have had my Magic Mouse for roughly 2 years and the light has stopped coming on. Went to the Apple Store in Milton Keynes where I was asked if I had Apple Care - I said no.

     

    At this point the fairly useless chap went to the back to try it with some batteries and confirmed it was dead and that it rarely happens but that I would need to buy a new one. That is NOT acceptable for a device that costs £59.99


    I am fuming to say the least.......

     

    Any thoughts or suggestions on what I should do next (other than buying a new one)???

  • faramarzh Calculating status...
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    Mar 19, 2013 7:27 AM (in response to dastriv)

    Seems like no one has an answer to the failed hardware. I guess I'll drop by after work to see if Apple can do something for me.

     

    Last night the mouse was working fine, this morning it won't turn on. no green light, nothing. I tried 2 sets of new batteries.

     

    Im already hating using a cord mouse.. i can't scroll horizantally. it's ********. i want my magic mouse

  • Sergio B Netto Level 1 Level 1 (55 points)
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    Mar 19, 2013 8:42 AM (in response to faramarzh)

    I keep insisting that this should be a problem of Mountain Lion or Mac Mini, because my mouse was working perfectly with my iMac with OS X Lion installed, but now isn't working properly with my new Mac Mini with Mountain Lion installed. Sometimes it becomes erratic, it's difficult to control the pointer, and then I have to turn it off and on to correct the problem.

  • pamelafromyateley Calculating status...
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    Apr 11, 2013 12:15 PM (in response to smartsale)

    Wow everyone. I am just a standard older person using a bluetooth mouse.  completely baffled as to why my mouse stopped working. No Green light.   Well...... just put decent batteries, not Duracell, with longer bits on the end.   Incredible.  Nearly bought a new mouse...... Thanks to these discussion pages......... and you clever lot out there....

  • carpethanger Level 1 Level 1 (0 points)
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    Apr 25, 2013 5:53 AM (in response to pamelafromyateley)

    Magic mouse no green light problem.  Similar fix as pamelafromyateley.  It's the batteries.

     

    Yes, thought my magic mouse was dead too.  Working perfectly fine one minute, absolutely dead the next, simply would not turn back on.  First tried new batteries of course.  Nope.  Still no green power indicator on mouse.

     

    Tried 2 brand new sets of rechargeable alkaline batteries still with no luck (same brand as ones that were already working in it when it finally died).  Batteries all tested showing full power.

     

    Put in third set of regular alkalines, used ones in fact (Duracell actually), green light instantly came on and the mouse was up and running again.  Go figure!

     

    So, try couple or three different sets, types, and brands of batteries folks, may well be all you need to get it going again.

     

    (And here's another "go figure" for you:  just for fun just now put the rechargeables back in that the mouse first stopped working with and continued to refuse to work with, and now its powering up fine with them again....  ghost in the machine! :-))

  • Sergio B Netto Level 1 Level 1 (55 points)
    Currently Being Moderated
    Apr 25, 2013 6:53 PM (in response to carpethanger)

    Perhaps the problem with rechargeable batteries is that each cell is 1.25 volts, and the regular alkalines are 1.5 volts each.

  • carpethanger Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 25, 2013 9:56 PM (in response to Sergio B Netto)

    Sergio:

    Yes, Nicad rechargeables are usually 1.25 volts ea, but rechargeable alkalines are 1.5 volts ea (or mine all are at least, and all were tested with a meter just to be certain).

     

    And as mentioned, the magic mouse was working perfectly fine with those same rechargeables (which still registered a full 1.5 volts ea), both when it died, and again after I'd tried other brand new alkaline batteries, swapped the batteries back and forth and then reinstalled the exact same rechargeables after all was said and done.

     

    I'm suspecting after the mouse inexplicably dies, the mouse internals for some reason are needing a little "electrical tweak" of some sort which somehow occurs from swapping the different batteries around a few times, and as a result then the mouse is somehow "retriggered" to power on again.  Certainly worked that way in my case anyway.

     

    The used Duracells that I put in that finally got the mouse to repower on only had 1.3 volts ea...  you would think the nummerous higher power brand new batteries at 1.5 volts ea I tried would give better results, but not so in this case. 

     

    And even though the mouse wouldn't come back to life with new 1.5volt batteries, after "reawakening" with the old 1.3volt duracells,  now the mouse continues to work perfectly fine with the original 1.5 volt rechargeables that it originally died with. 

     

    For some inexplicable reason the mouse suddenly powered itself off and would no longer power on again no matter what (brand new alkaline batteries or otherwise) UNTIL swapping in the lower voltage 1.3v duracells... perhaps the fact the used duracells had less voltage than the new alkaline 1.5v batteries, the duracells voltage drop somehow managed to "tweak" the mouse out of whatever glitch it was in.

     

    The main point here is, if your perfectly working Magic Mouse suddenly will no longer turn on (as in, no green power light indicator even with brand new batteries), don't assume your mouse is permanently toast as I first feared and others here have thought. 

     

    Try several different set of batteries, even old lower power ones. It might just tweak your Magic Mouse back to life as happened with mine.

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