Skip navigation

Contacts Randomly Disappeared

2118 Views 10 Replies Latest reply: Nov 20, 2013 6:49 PM by AaronCF RSS Branched to a new discussion.
e.chang44 Calculating status...
Currently Being Moderated
Jul 18, 2012 1:06 AM

My contacts randomly disappeared in my iPhone 4s. It is brand new, and I just got it a few days ago. I had retrieved all my old contacts from iCloud but then they suddenly disappeared randomly. My contacts on iCloud.com are gone as well. I tried Importing from SIM as well but that did not work. Turned off mail back-up on iCloud, I was texting and randomly, the name of the text became just a bunch of phone numbers. Anyone else have a similar issue and have a solution?

 

By the way, I have no back-up restore point on my computer because it is brand new as well.

 

Thanks!

iPhone 4S, iOS 5.1.1
  • djsully220 Calculating status...
    Currently Being Moderated
    Sep 28, 2012 7:04 AM (in response to e.chang44)

    This also happened to me - twice.  I was having trouble with receiving text messages and turned off the phone.  When I turned it back on, all of my contacts had gone leaving only phone numbers behind.

  • Jdgenginer Calculating status...
    Currently Being Moderated
    Nov 11, 2012 11:53 AM (in response to e.chang44)

    i also keep losing contacts to include the one of myself, also Siri will lose my data and I have to tell her who iam , half a dozen times in 6 months.

  • daveyboy999 Calculating status...
    Currently Being Moderated
    Feb 11, 2013 7:56 AM (in response to e.chang44)

    hi e.chang44

    DId you find a solution? 

    The same has just happened to me - a phone full of Contacts suddenly has none; absolutely none. 

    And I haven't backed up for ages, so wondered how this could happen and if anyone has found a fix without having to recover an old back-up

     

    thanks

    D

  • txsunrunner Calculating status...
    Currently Being Moderated
    Feb 11, 2013 11:02 AM (in response to e.chang44)

    Has anyone found a solution for this?  The same happened to me this weekend.  My phone was functioning normally, I put it down for a while, I checked it later for messages and all my text message contacts were listed only as numbers.  I tried restarting my phone, but it didn't solve the issue.  Is there any way to recover the data other than through an older backup?  I do not relish the thought of losing contact information updated since the last backup. 

     

    Any information or insight will be incredibly helpful!

     

    Thanks!

  • evonne2013 Calculating status...
    Currently Being Moderated
    Mar 11, 2013 6:32 AM (in response to e.chang44)

    I also just turned off my iphone 4s yesterday and when I turned it on, my contacts all went missing. I tried to sync with itunes use those recovery system that you dl online but still my contacts are all gone.

     

    I have a CSV file, anyone can teach me how to like import into googles and at least I can get some contacts back?

  • CTA33 Calculating status...
    Currently Being Moderated
    Jun 21, 2013 7:51 AM (in response to e.chang44)

    Same thing happens with me, several contacts remain Ok, but randomly some of them either get all data erased but the company name and person name, or get all data erased but the phone number.

    I'm not synn with Icloud, just with Outlook. And settings are that the iPhone contacts should overwrite the Outlook ones. So what the heck is going on, anyone has a clue?

    Thanks

  • pbjam89 Calculating status...
    Currently Being Moderated
    Jun 26, 2013 12:12 PM (in response to e.chang44)

    Same thing here.

     

    My Messages and Mail apps were crashing (close as soon as I open them), so I powered off my phone, which took longer than usual. When I turned it back on, apps were working but my contacts were gone.

     

    I have a 4s and for some reason still run on 5.1.

     

    I'm at work so I have to wait until I get home to see if I backed up my contacts. Might swing by the Apple store on my way. If I find anything out I'll update here!

  • elipop Calculating status...
    Currently Being Moderated
    Nov 5, 2013 4:21 AM (in response to e.chang44)

    OK. i solved this by going to settings, icloud, and putting the "contacts" toggle back on..... how did it turn itself off??? anyway. fixed. contacts back to norm.

    hope this helps? :S

     

    this exact thing happened to me: from txsunrunner "My phone was functioning normally, I put it down for a while, I checked it later for messages and all my text message contacts were listed only as numbers.  I tried restarting my phone, but it didn't solve the issue. "

  • StephieW82 Calculating status...
    Currently Being Moderated
    Nov 20, 2013 1:47 PM (in response to elipop)

    THANK YOU! I have no idea how that got randomly turned off.

  • AaronCF Calculating status...
    Currently Being Moderated
    Nov 20, 2013 6:49 PM (in response to e.chang44)

    This also happened to my wife's 4s. It just randomly lost a portion of its contacts and started showing just phone numbers. I too was able to recover them by selecting the iCloud contacts option but I also noticed that, unlike my 5s, she does not have the option to use "On My iPhone" for a default contacts location. I wondered if something got corrupted in her SIM card. I ejected, cleaned, and reinserted it but that did not restore the option. Does anyone else see this same behavior after a random loss of contacts? I'm wondering if a factory reset would remedy this. Both of us are running iOS 7.0.4.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.