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SMS tone not working

29636 Views 19 Replies Latest reply: Dec 8, 2013 12:01 AM by Alteck8 RSS
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Katycash Level 1 Level 1 (0 points)
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Feb 22, 2012 2:12 PM

Ring tone working on my iPhone4  but when I receive text messages it vibrates but no sound. I have tried different tones but still no sound. Plz help!

iPhone 4, iOS 5.0.1
  • 88naples Level 1 Level 1 (0 points)
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    Mar 3, 2012 10:59 PM (in response to Katycash)

    Hey. I know this may sound silly but i experienced exactly the same issue, also with an iphone 4; the solution i found resolved the issue instantly ...i grabbed a small pin and the the dragged the dust / fluff lodged inside the main connection socket out, careful not to do any damage by scratching the contacts/connectors. The ring tone was never an issue but instantly my txt tone, keyboard clicks, music (from iph speaker), app sounds, lock screen sound, and even the beep you get when you connect power socket - all these returned.

     

    Hope this works for you! Good luck.

  • Jun M Level 1 Level 1 (0 points)
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    Mar 23, 2012 6:26 PM (in response to Katycash)

    I have the same issue after updating to IOS 5.1. All alert tones gone just vibrates when vibration is on. Using an iphone 4.

  • SoapboxMike Level 1 Level 1 (0 points)
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    Apr 29, 2012 4:19 AM (in response to Katycash)

    It looks like I'm not the only one having these problems.  I updated to IOS 5.1 and my WIFI quit working. I called my provider (Verizon) and  they sent me another phone. On my "new" phone, I updated and now my text tones don't work, just viberate. Needless to say, I have my 3rd iPhone on the way and should be here tomorrow.  I was better off not having the WIFI.

  • swinfrey Level 1 Level 1 (0 points)
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    May 19, 2012 7:47 PM (in response to Katycash)

    Hope your issue has been solved, but just in case it has not, I have a suggestion. It has been discussed that there is some sort of hang up after using earbuds, which is apparently true. I had the same problem and here is how I solved it. I plugged in earbuds, clicked on the Music icon on the home screen and selected a song to play from my library. While the song was playing through the earbuds, I clicked on the rectangle and triangle icon located to the right of the "forward" function on the lower portion of the screen (reverse, pause/play, forward and then the rectangle/triangle). It should then give you the option to select iPhone or another option for audio (Sound ID bluetooth, in my case). Select iPhone and all of your sounds should return through your phone. Hope this helps -- if not you, then perhaps someone else with the same issue. :-)

  • alexander197 Level 1 Level 1 (0 points)
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    May 19, 2012 8:19 PM (in response to Katycash)

    settings > general > reset all settings.

     

    should fix issue. will delete saved wifi passwords, wall paper etc.

  • ditzy_m Level 1 Level 1 (0 points)
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    Jun 1, 2012 4:37 PM (in response to Katycash)

    We had the same problem - ringtone worked fine, but text message tone didn't.  Realised bluetooth was on, and a headset was connected to the phone.  Switched bluetooth off, and fixed the problem immediately.  Just one solution ... try the rest above too

  • BmthGreg Level 1 Level 1 (0 points)
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    Aug 31, 2012 12:31 AM (in response to 88naples)

    The cleaning the connector hole with a pin worked.  My phone got damp last week and all sounds apart from the ring tone stopped working. I had so much fluff and dust in the hole where the charger goes that when it got wet it clumped up in a big lump and stopped certain things working. Was getting so fed up and was just about to order a replacemnet dock connector board to fit until i saw this post. Thanks 88naples

  • old_guy_in_milwaukee Level 1 Level 1 (0 points)
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    Oct 7, 2012 11:40 AM (in response to Katycash)

    Just to put it out there, make sure you don't have it switched to silent.

  • eriksmoe Level 1 Level 1 (0 points)
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    Dec 4, 2012 2:34 PM (in response to Katycash)

    Had the same issue on iPhone 5 running the latest iOS at the time, 6.0.1. Rebooted my phone, and the tones were back to beat.

  • Bobbycox81 Level 1 Level 1 (0 points)
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    Feb 9, 2013 11:12 PM (in response to 88naples)

    I just cleaned out the lint and bammmmm!! I got my SMS tones back

  • wife.mum.girl.au Level 1 Level 1 (0 points)
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    Mar 6, 2013 11:25 PM (in response to Katycash)

    turned off bluetooth, working again.

    turned it back on, still ok.

    there must be a glitch that interferes somehow.

  • Coolgarriv Level 1 Level 1 (0 points)
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    Mar 12, 2013 3:24 AM (in response to Katycash)

    I had the same problem but a simple reboot solved it for me.

    Sorry but sticking pins into my iPhone would have to be a VERY last resort!

  • leeleemo Level 1 Level 1 (0 points)
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    Mar 28, 2013 10:42 AM (in response to Katycash)

    When in car and Bluetooth is on, text tone doesn't work. Turn off Bluetooth and it will work.

  • Justinsimsgb Level 1 Level 1 (0 points)
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    Jun 10, 2013 9:59 AM (in response to Katycash)

    I had this same problem but just fixed it.  I had already tried a re-boot and then a factory reset.  Neither worked.

     

    So what's the solution? 

     

    Get a small pin and clean out the connector hole in the bottom of your iphone.  Be very careful and do this gently.  You'll be amazed how much fluff collects in there.  Once I had cleaned this out the text tones immediately started working.  I assume that some of the fluf created a short circuit.  Good luck

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