HT203159: USB printer troubleshooting for AirPort Express, AirPort Extreme, and AirPort Time Capsule

Learn about USB printer troubleshooting for AirPort Express, AirPort Extreme, and AirPort Time Capsule
Frank2013

Q: Connection with printer works, but keeps dropping

I can connect the computer to the airport-connected printer, but need to reconnect each time I want to print.  Why does the connection keep dropping, and what can I do to keep it from happening (using pc running windows 8 and hp photosmart c4780).

AirPort Express 802.11n (1st Gen), iOS 6.1.2

Posted on Mar 12, 2013 5:52 PM

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Q: Connection with printer works, but keeps dropping

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  • by ms8126,

    ms8126 ms8126 Apr 24, 2013 9:43 AM in response to Frank2013
    Level 1 (0 points)
    Apr 24, 2013 9:43 AM in response to Frank2013

    Hi Frank2013,

    I am having the same problem. Was wondering if you ever figured out the solution? My set up was working fine for years until I moved. Now it doesn't work. I have to re-setup the connection every time I want to print. The only difference in my new place is the internet is AT&T DSL, where as before I had Verizon Fios. Do you think this is causing the problem?

     

     

    Anyone out there in Apple Support Land have some answers for us? I am desperate!

     

    Thanks.