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There was a problem -- LOCALIZE

3223 Views 19 Replies Latest reply: Mar 13, 2013 7:07 AM by Kertzy RSS
  • ByggemandBob Calculating status...
    Currently Being Moderated
    Nov 22, 2012 3:54 AM (in response to MarkPek)

    When you order prints, sign out of your Apple ID, and sign in again. Update the detalis, like if you were creating a new account. This will update you Apple ID with the missing information, and you are herafter able to order prints. Worked for me.

  • léonie Level 8 Level 8 (46,560 points)
    Currently Being Moderated
    Jan 9, 2013 12:45 PM (in response to MarkPek)
    Does anyone know how to delete one?

     

    You cannot delete AppleIDs, you can only stop using them.

     

    Last year, after several AppleIDs had been compromised, Apple tightened the security measures. Your old AppleIDs will not work, when ordering from the Apple Store or iTunes Store, if your security questions and the password need fixing. They should conform to Apple's new security standard; the answers to the security questions at least six characters, the password should contain capital letters, lower case letters, numerals.

     

    See: Apple ID: Tips for protecting the security of your account

     

    Regards

    Léonie


  • Simon In MA Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 21, 2013 9:06 AM (in response to MarkPek)

    This also worked for me (re-entering my current AppleID credentials as if it were a new account). It didn't (as far as I can see) destroy my existing AppleID.

  • Kertzy Calculating status...
    Currently Being Moderated
    Mar 13, 2013 7:07 AM (in response to MarkPek)

    I had this problem last year.  Supposedly it was a password problem.  One of my security questions did not contain numbers - What was your first pet's name?  (go figure - no numbers are applicable).  Was able to order prints after changed the answer to include a birth year.

     

    Just tried to order a photo book - same issue localize error and not able to order books.   Apple just does not want to take our money.

     

    FYI - My apple id works with my apple tv, buying music, books, etc.   It just does not work with Appeture.  I can't beleive this problem is going on for so long.   I never had any significant issues with my apple id and computers, ipads, etc.

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