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Music in the Cloud not appearing in iTunes on my Mac

5166 Views 17 Replies Latest reply: Mar 15, 2013 1:21 AM by NastyNickPee RSS
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PaulWilliam Calculating status...
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Mar 13, 2013 9:38 AM

I have iTunes Match and I am running the latest version of iTunes on the latest version of Mac OSX on my iMac.  I have tried several trouble shooting steps to resolve my issue, which started when some files didn't appear to be syncing to the cloud properly.  I then turned off Match and turned it on again in an effort to reboot the Match syncing service... suddenly all of my music in the cloud is not displaying.  I checked my iPhone and all is still there in the cloud, but not showing on my Mac.  I have also tried going in account setting and deauthorizing/reauthorizing the computer.  I just keep seeing cloud icon next to Music with scrolling grey bars -- it's been that way for over 24 hours.  If I add a new CD to iCloud it tells me I have 8000+ songs in the cloud, but they are still not showing (and yes, I made sure my view settings are not that Music in the Cloud is hidden).

 

Should I uninstall iTunes and reinstall?  Please help!

iMac, OS X Mountain Lion (10.8.2), Have iTunes Match setup & turned on
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