Skip navigation

Music in the Cloud not appearing in iTunes on my Mac

5166 Views 17 Replies Latest reply: Mar 15, 2013 1:21 AM by NastyNickPee RSS
1 2 Previous Next
PaulWilliam Calculating status...
Currently Being Moderated
Mar 13, 2013 9:38 AM

I have iTunes Match and I am running the latest version of iTunes on the latest version of Mac OSX on my iMac.  I have tried several trouble shooting steps to resolve my issue, which started when some files didn't appear to be syncing to the cloud properly.  I then turned off Match and turned it on again in an effort to reboot the Match syncing service... suddenly all of my music in the cloud is not displaying.  I checked my iPhone and all is still there in the cloud, but not showing on my Mac.  I have also tried going in account setting and deauthorizing/reauthorizing the computer.  I just keep seeing cloud icon next to Music with scrolling grey bars -- it's been that way for over 24 hours.  If I add a new CD to iCloud it tells me I have 8000+ songs in the cloud, but they are still not showing (and yes, I made sure my view settings are not that Music in the Cloud is hidden).


Should I uninstall iTunes and reinstall?  Please help!

iMac, OS X Mountain Lion (10.8.2), Have iTunes Match setup & turned on
1 2 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (1)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.