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iphoto CONSTANTLY crashes - about 1x an hour

680 Views 16 Replies Latest reply: Mar 15, 2013 4:13 AM by léonie RSS
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tri Calculating status...
Currently Being Moderated
Feb 25, 2013 9:16 PM

Hi all,

 

Without fail, everytime I use iPhoto it will crash about 1 time an hour. This has been happening since I got my laptop, about 6 mths ago.  Over the course of the past 2 days, I think it crashed 8-9 times during about 8 hrs of photo editing.  I'm not even doing anything "fancy"... I'm simply cropping, straightening, adjusting some colors, etc.  I will be working on it, and it will simply just "crash" and quit.  After a few moments it will give me a message saying something like: "iPhoto quit unexpectantly and do I want to submit a report to Apple."  I have sent Apple all of these reports in the hopes that they'll fix this problem in future revisions (as well as a few choice comments!)

 

I've done all my due diligence in trying to fix this problem myself, and you're my last hope. 

 

Sometimes after a crash, iPhoto will simply boot up as normal.  Other times, it'll suggest that I either rebuilt or repair my library.  I've repaired & rebuilt my library at least 4x over the course of all the crashes.  In fact, I'm writing this email now as iPhoto is repairing my library due to yet another crash.

 

There's a few threads on this forum that have iPhoto issues and I've read them and have tried fixing it using your suggestions but no luck.  Just yesterday I went thru the each of the "iPhoto Library First Aid" steps.  I Repaired Permissions, then after that was done, Repaired Library, and finally Rebuilt Library.  Sure enough that didn't fix it.  It crashed again after working on it for an hour or so. 

I've brought it to the Apple store 3x and the geniuses never seem to live up to their name.  Once the "genius" told me iPhoto could only handle about 10K worth of pics (which I thought was a ridiculously low # - i verified thru this website that indeed that # is far too low).  During those visits, all they've done is repair and rebuilt my library.  They also uninstalled and reinstalled iPhoto.  None of that worked.

 

I highly doubt it's a virus as I don't download anything on this laptop.  I've only installed 4 programs all from verified sources (Apple and Microsft websites).  As the laptop is pretty new, all the data I have on it is photos and MP3s I've transferred over from my previous laptop (which worked fine but was old).

 

I'm using a MacBook Pro on OSX 10.8.2 and iPhoto '11 9.4.2.  I have about 9,500 photos. 

 

Sorry if this is kind of long, but i wanted to make sure you have all the info necessary to diagnose my problem. 


I know I should include the first 50 or so lines of my last crash report but I dont know how to get that info.  Please help me!  It really is driving me nuts, and ******* me off to no end. 

 

Thanks! 

iPhoto '11, OS X Mountain Lion (10.8.2)
  • LarryHN Level 9 Level 9 (54,870 points)
    Currently Being Moderated
    Feb 25, 2013 9:54 PM (in response to tri)

    When you get the report to Apple window copy the crash report

     

    LN

  • Terence Devlin Level 10 Level 10 (121,700 points)
    Currently Being Moderated
    Feb 25, 2013 11:15 PM (in response to tri)

    Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)

     

     

    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.

     

     

    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  

  • LarryHN Level 9 Level 9 (54,870 points)
    Currently Being Moderated
    Mar 8, 2013 7:47 PM (in response to tri)

    Typically if IPLM does not bring photos over it is because they are an issue - since iPhoto will run with the old library switch backup to is and see if you can export theo photos to a desktoop folder - then switch back to the rebuilt library and import them

     

    LN

  • Terence Devlin Level 10 Level 10 (121,700 points)
    Currently Being Moderated
    Mar 12, 2013 11:58 PM (in response to tri)

    Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots  and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.

  • Terence Devlin Level 10 Level 10 (121,700 points)
    Currently Being Moderated
    Mar 13, 2013 1:10 AM (in response to tri)

    It's the same crash every single time.

    Performing @selector(toggleInspectorSidebar) from sender IPKButton 0x79c5a560

     

    Now we need to find out if it's a faulty install of the App, the OS or a third party issue.

     

    Try run a library in another account, see what happens. If it crashes there, then we try reinstalling the app, if that fails we try reinstall the OS.

  • léonie Level 8 Level 8 (46,480 points)
    Currently Being Moderated
    Mar 14, 2013 10:38 PM (in response to tri)

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   com.apple.CoreImage                     0x91bd3205 CoreImage_crashed_because_it_could_not_allocate_memory(void const*) + 17

    Now you seem to be having a problem with memory leaks. I'd install the most recent Mt. Lion update 10.8.3, it contains important bug fixes, and see if that improves the system stability.

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   com.apple.CoreImage                     0x91bd3205 CoreImage_crashed_because_it_could_not_allocate_memory(void const*) + 17

     

    See for the update: http://support.apple.com/kb/HT5612

    The installer can be downloaded from Apple Support Downloads.

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