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MacBook Pro constantly losing wireless connectivity

Hi folks,

Well, I read a ton of posts regarding MacBook Pro wireless networking issues before buying a wireless router last month, and now it's "me too."

Our iBook has no problems whatsoever with dropped connections, but the MBP loses access every few minutes or so. I usually follow a sequence of "Turn AirPort Off"/"Turn Airport On" to cycle the connection, and sometimes this works. It's an almost constant problem. This is a standard configuration MBP.

The router happens to be a D-Link DIR-615, but I've seen enough posts about problems with the Airport Express and MacBook Pros to know it's not the router that's the problem--it's the MacBook Pro (I notice a few similar posts even on the first page of this forum).

Dear Apple: what are you doing about this issue?

Has anyone else somehow resolved this problem? If there was only a couple of posts about this issue, then it might be written off as problems with a specific router, or specific users. But when there's a ton of messages all complaining about the same problem, then it's more likely a significant defect that needs to be fixed by the manufacturer, and won't be fixed by standard troubleshooting procedures of the mundane kind (Tech Support Theater: "Is your router turned on?").

Dear Apple: where are you?

MBP, Mac OS X (10.4.11), non

Posted on Jan 20, 2008 8:45 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2017 9:12 PM

anju10


The original thread was started 8 years ago. It now has over 2058 replies and takes up 138 forum pages.


There is no way you will get any help by saying "me too" to a post this long. No one wants to read this thread.


Start your own post, and include MUCH more information about exactly what computer, what MacOS, and how and when you encountered your problems.

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Mar 2, 2013 1:10 PM in response to ffredburger

Thanks to BurningThumb, im going to definitely try his method.


I too, found, my own fix to compesate for Apples lack of customer concern and/or impotence. The fix I use is tethering my cellphone's wifi to my macbook via the app "PDANET." They have apps for several different types of phones.


*I would advise against using an Iphone, seeing as how PDANET is not available in the appstore due to the app's interference of ridiculous tethering nonsense your mobile providers and and apple try to impose on their customers ...😎*


After a couple weeks PDANET will try to try to restrict your net use through their app until you purchase the "full version." I literlly good "pda serial key" followed by my model of cell phone and the first youtube video had a serial key that unlocked the app.

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Mar 10, 2013 3:18 AM in response to ffredburger

I'm seeing a variation of this same WIFI issue and wondering if anyone has noticed the following;

  • when returning from sleep or powering on, MBA (late 2011) does not autoconnect
  • select the WIFI network from the list
  • complete the password dialog
  • if 'save password' option is checked, WIFI connect fails however it has connected and if you select Cancel the WIFI status indicates its connected and all is good
  • when resuming from sleep or restart same thing happens
  • if when connecting to wifi, you deselect 'save password' it connects instantly and status indicators are all good.
  • what is puzzling is that none of the passwords are being saved in the KeyChain


So my conclusion is that the problem is not with WIFI connection, its with saving the password in the KeyChain. If I disable save password, it works fine. Its like the save process fails and so the logon process reports and error when this is clearly not the case.


I have tried the following with no success or resolution:

  • verify and repair Keychaing
  • removed all Airport entries
  • removed all preferend/known WIFI address
  • reset the order of service preference (interestingly, Bluetooth DUN is always before WIFI not matter how many times I change it)
  • verified my disk and repaired permissions
  • removed the prefences files from various directories (such as /Macintosh HD/Library/Preferences/SystemConfiguration/)


Everything else is working EXCEPT for saving the WIFI password in KeyChain.


This all started a couple of weeks ago after a recent upgrade (currently OS X 10.8.2 (12C60) with all latest updates.


Any help or suggestions would be MOST appreciated. This is driving me nuts!!

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Mar 12, 2013 3:05 AM in response to ffredburger

My MacBook Pro is about 3 months old and I have the same problem, which is driving me crazy. Loosing the internet connectivity each and every hour is not funny at all.


However, 105 pages of complaints and possible solutions and that is since 2008!!!!!!!!!!!!!!!!!!!

Trying out all of the suggested solutions is time consuming, and one cannpt know which one will work and which one is safe at all.


Why Apple does not/ can not find a solution for this issue and fix it for all the time?!!


What is happening there?


In any way, for sure, my next computer is not going to be from Apple! Obviously time for loosing customers has started by Apple!

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Mar 12, 2013 9:24 AM in response to Salir518

Salir -


Here's what to do: Call Customer Service (not Apple Care, not the Apple Store, etc.) - Customer Service at Apple Corporate Headquarters. Demand a new computer. I got one (look back at my posts) and others have too. The next day! (They do not delay when you call Customer Service at Apple Corporate.)


They are aware of the problem and hope you become frustrated enough that you go away. It's a strategy. But 'the squeaky wheel gets the oil' - Call and DEMAND a new computer. They will give you one.


Best not to try this and that - which I did for over a year. Go to the source that can help, and send Apple a message.


Good luck - L

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Mar 15, 2013 2:51 AM in response to ffredburger

I'm so sick of this issue that never gets resolved. I purchased my MacBook Pro in early 2011. I had the problem then intermittently. I still have the problem but it seems to have gotten worse. I have to be right net to my router now or the signal is too weak and drops out. As for public wifi, forget it. At UNSW I can't connect at all. Many other mac users at uni have the same problem but pc users have no such issue so it's obviously an apple problem. Since upgrading to mountain lion it has become far worse. How can an international company such as apple just let this kind of major issue slide? It baffles me but it put me off purchasing another mac until the problem is resolved for once and for all.

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Mar 19, 2013 6:31 AM in response to naleo

I am experiencing exactly the same problem that you describe in your post for the past 2-3 months (probably after a recent OSX software update). I have followed all of the steps that you decsribe in order to resolve it but with no success. I have tried with different wi-fi networks and modem/router configurations and the problem has not been solved.

I have a late 2006 MBP (MacBookPro2,2) with MacOSX ver 10.7.5 installed.

One possible solution is to create an open wi-fi network (no WEP or WAP security) and restrict clients accessing it by enabling MAC filtering.

Hope that Apple finds a solution for this issue and fix it !

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Mar 19, 2013 8:46 AM in response to kyrkas

If you call Apple Corporate, ask for Customer Relations, they will give you a new computer.


If they have to give you a new computer, it might push Apple to fix the problem. If you 'suffer in silence' by trying all the options, leaving messages here ..... APPLE DOESN'T LOSE MONEY AND DOESN'T GET THE MESSAGE !


Why not help force them to fix by demanded a new computer. Many on this site have done just that. It's not a big deal - in face, in most cases, we have received our new laptop THE NEXT DAY - as Customer Care instructs the Apple store closest to you to give you a brand new one.


I'm surprised how many keep struggling, especially after I have posted my year and a half problem, which ended the day I called Customer Care. The next day I had a new laptop - THAT WORKS.


Best - L

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Mar 26, 2013 2:00 PM in response to laurenmay1

hi Laurenmay1, when you called corporate and spoke with Customer Care, did they make you go through a whole bunch of tests and configuring of your macbook before deciding to offer you a replacement?


I called corporate today and they put me in touch with a senior tech advisor and they did some configuring with my wife on the macbook during the day and i need to do some stuff tonight and call them back.


thanks,

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Mar 30, 2013 12:21 PM in response to laurenmay1

Getting a new MacBook from Apple! I just wonder how will that help? Aren't all MacBooks faulty regarding wireless connection? Will a new one work better?! I just know one person with a MacBook and she is struggeling since a couple of years with that issue.


Thanks for your answers and Regards

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Mar 30, 2013 12:33 PM in response to sandals99

Hi Sandals -


In answer to your question: No - they had enough info on file after a year and a half of suffering. Apple Care and the Apple Store did not help at all, and they did not tell me I should call Customer Service. I was so upset, and when I called, mountains were moved within a couple of hours.


If you have tried and tried to fix - they will give you one. If you have no history of trying, they may ask you to try a little. But you must be firm.


Tell them your laptop doesn't work, you've tried, and your done trying. Tell them: 'I would like you to replace my faulty computer. I need one immediately.' Then watch what happens.


Best - L

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MacBook Pro constantly losing wireless connectivity

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