3 Replies Latest reply: Mar 16, 2013 10:40 AM by randers4
Tomster13 Level 1 Level 1 (0 points)

I backed up my phone to i cloud, and then accidentally backed it up again, and now I have nothing in i-cloud. It looks as if my data is wiped. Does anyone know how to get it back?

  • 1. Re: Lost data in i-cloud
    randers4 Level 9 Level 9 (57,285 points)

    Try restoring to your earlier backup.  Apple states that it maintains up to 3 backups.  (Go to Settings>General>Reset, tap Erase All Content and Settings, when given the option choose Restore from iCloud Backup, you will then be asked which backup to restore from.)

  • 2. Re: Lost data in i-cloud
    Tomster13 Level 1 Level 1 (0 points)

    Hi Randers4 - when I press Erase all Content and Settings, the next prompt is 'Erase I phone' or 'cancel'.

     

    Have it to click 'Erase Iphone'??

     

    Thanks, Tomster13

  • 3. Re: Lost data in i-cloud
    randers4 Level 9 Level 9 (57,285 points)

    Choose erase iPhone.  You have to erase the phone and go through the setup screens again in order to get the option to restore to your iCloud backup.