Skip navigation

My iPad won't hold a charge ---any ideas?

935 Views 3 Replies Latest reply: Mar 16, 2013 7:35 PM by Texas Mac Man RSS
Pauline44 Calculating status...
Currently Being Moderated
Mar 16, 2013 5:57 PM

My iPad won't hold a charge.  It even loses battery while it is on the charge. Any ideas???

iPad
  • MightEMouse Level 1 Level 1 (125 points)
    Currently Being Moderated
    Mar 16, 2013 6:04 PM (in response to Pauline44)

    Call Apple Care and request a diagnostic scan of the device. They should be able to tell you whats going on with the devices internal

  • Philly_Phan Level 6 Level 6 (11,010 points)
    Currently Being Moderated
    Mar 16, 2013 6:04 PM (in response to Pauline44)

    Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon.  The only thing that matters is the total amount of operating time from full charge to auto-shutdown.

     

    Use the wall-mount charger that came with the iPad and charge overnight.  Admittedly the labeling is hard to read but, if you use a magnifier and squint your eyes, you'll see "Output 5.1V, 2.1A."  The symbol between volts and amps is the symbol for DC.  Do NOT use an iPhone charger.  Do NOT use an iPod charger.  Then, operate it normally until auto shut-down (ignore any low level alerts that may appear).  An irony is that doing that test to determine the total operating time is also the exact procedure necessary to calibrate the battery level meter.

     

    I'm not claiming that you do not have a problem.  I am stating, however, that we don't yet know whether or not a battery problem exists.

     

     

     

     

    According to Apple:

    Use Your iPad Regularly

    For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).

    Elsewhere, Apple elaborates and explains that two half-discharges (or four quarter-discharges, etc.) equals one full discharge.

  • Texas Mac Man Level 8 Level 8 (44,235 points)
    Currently Being Moderated
    Mar 16, 2013 7:35 PM (in response to Pauline44)

    What model iPad? Are you using the wall charger?

     

     Cheers, Tom

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.