2 Replies Latest reply: Mar 16, 2013 6:13 PM by Ralph9430
nflint Level 1 Level 1 (0 points)

my iphone4 just turned off and wont cut back on...??


iPhone 4
  • 1. Re: what to do if my iphone4 just turns off and wont come back on??
    MightEMouse Level 1 Level 1 (125 points)

    Hold the homebutton (circle button) and the top button?

    Plug into a charger?

  • 2. Re: what to do if my iphone4 just turns off and wont come back on??
    Ralph9430 Level 6 Level 6 (13,285 points)

    Plug your phone into the charger that came with it and plug that into a known good wall outlet. Let it stay plugged in for at least an hour. Ten try turning it on.

     

    If it doesn't come on reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

     

    If the phone comes back on leave it connected to the charger until the battery shows 100%.

     

    If the phone still does not come back on make an appointment at an Apple Store to have your phone checked out by a technician.