HT1296: iOS: How to transfer or sync content to your computerLearn about iOS: How to transfer or sync content to your computer
Currently Being ModeratedMar 16, 2013 6:29 PM (in response to AmandaNeedsHelpNow)
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.
Currently Being ModeratedMar 17, 2013 2:43 AM (in response to AmandaNeedsHelpNow)
If not successful try the remaining items of:
- Also try DFU mode after try recovery mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.