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Shuttershark
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Q: DND doesn't allow my Favorites to ring through

DND doesn't allow my Favorites to ring like it's supposed to. I've tried disabling and reenabling without success. Anyone have a solution for this?

Posted on Mar 11, 2013 8:45 PM

by Shuttershark,Solvedanswer
Shuttershark Shuttershark
Level 1 (0 points)
A:

Having done some testing at home I've identified the problem. Since I have many contacts in a number of different countries they all have the plus sign and country code prefix. For normal making and receiving of calls this works fine. However DND does not recognize such a number as being on the favorites list if it has a prefix and so allow the call through. Removing the prefix for these numbers allows it to work as specified.

Posted on Mar 17, 2013 6:10 PM

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Shuttershark

Q: DND doesn't allow my Favorites to ring through

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  • by Shuttershark,Solvedanswer

    Shuttershark Shuttershark Mar 17, 2013 6:10 PM in response to Shuttershark
    Level 1 (0 points)
    Mar 17, 2013 6:10 PM in response to Shuttershark

    Having done some testing at home I've identified the problem. Since I have many contacts in a number of different countries they all have the plus sign and country code prefix. For normal making and receiving of calls this works fine. However DND does not recognize such a number as being on the favorites list if it has a prefix and so allow the call through. Removing the prefix for these numbers allows it to work as specified.