SSeed1994

Q: "Your computer needs to restart. If it does not restart in the next few seconds please hold down the power button."  Why would this happen?

A message appeared on my screen saying: "Your computer needs to restart. If it does not restart in the next few seconds please hold down the power button." When my computer restarted I got an error report which I sent to Apple. It now seems to be working normally, and prior to my computer restarting it seemed to be working normally as well. I don't think I've downloaded anything dodgy recently. Why would this happen and is it likely to cause problems in the future?

MacBook Pro, Mac OS X (10.7.5)

Posted on Feb 17, 2013 3:19 PM

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Q: "Your computer needs to restart. If it does not restart in the next few seconds please hold down the power button."  Why woul ... more

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  • by SSeed1994,

    SSeed1994 SSeed1994 Mar 18, 2013 4:13 AM in response to Grant Bennet-Alder
    Level 1 (1 points)
    Mar 18, 2013 4:13 AM in response to Grant Bennet-Alder

    Thank you, that's a relief! Does that mean it's likely to be a problem with my external bluetooth device instead?

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Mar 18, 2013 7:02 AM in response to SSeed1994
    Level 9 (61,078 points)
    Desktops
    Mar 18, 2013 7:02 AM in response to SSeed1994

    Those are ordinary kernel panic (access to non-existent memory) that occurred in routines called by Bluetooth Audio drivers in the kernel. You have no non-Apple kernel extensions present.

     

    Candidate causes are:

     

    * external Bluetooth devices sending junk

     

    * corrupted Mac OS X

     

    * RAM Memory errors

  • by SSeed1994,

    SSeed1994 SSeed1994 Mar 18, 2013 1:34 PM in response to Grant Bennet-Alder
    Level 1 (1 points)
    Mar 18, 2013 1:34 PM in response to Grant Bennet-Alder

    Thanks for your help, I'm hoping that it's just a problem with my bluetooth device rather than a corrupted Mac OS X, but is there any way of determining definitively? Also, I had a fourth kernel panic today, again when I was turning my bluetooth device off. The panic report is shown below, although I imagine it is the same problem as before.

  • by SSeed1994,

    SSeed1994 SSeed1994 Mar 18, 2013 1:35 PM in response to SSeed1994
    Level 1 (1 points)
    Mar 18, 2013 1:35 PM in response to SSeed1994

    Mon Mar 18 20:01:29 2013

    panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f80795d9f, type 13=general protection, registers:

    CR0: 0x000000008001003b, CR2: 0x000000010f9a2868, CR3: 0x00000000506e703f, CR4: 0x00000000000606e0

    RAX: 0xffffff801461ec00, RBX: 0x0000000000000000, RCX: 0x000000006ae8e396, RDX: 0x0000000000000000

    RSP: 0xffffff807e44b860, RBP: 0xffffff807e44b880, RSI: 0xffffff800c9ad710, RDI: 0xffffff800ab85b80

    R8:  0xffffff800b471aff, R9:  0x0000000000000001, R10: 0x00000000506e703f, R11: 0xffffff80002dad60

    R12: 0xffffff800c9ad600, R13: 0xffffff807e44b898, R14: 0xffffff800c9ad600, R15: 0xffffff800ab85b80

    RFL: 0x0000000000010246, RIP: 0xffffff7f80795d9f, CS:  0x0000000000000008, SS:  0x0000000000000010

    CR2: 0x000000010f9a2868, Error code: 0x0000000000000000, Faulting CPU: 0x2

     

     

    Backtrace (CPU 2), Frame : Return Address

    0xffffff807e44b510 : 0xffffff8000220792

    0xffffff807e44b590 : 0xffffff80002c4794

    0xffffff807e44b740 : 0xffffff80002da55d

    0xffffff807e44b760 : 0xffffff7f80795d9f

    0xffffff807e44b880 : 0xffffff7f8079606a

    0xffffff807e44b8f0 : 0xffffff800063dd21

    0xffffff807e44b950 : 0xffffff7f80795ec3

    0xffffff807e44b990 : 0xffffff7f80796957

    0xffffff807e44b9d0 : 0xffffff7f80dff349

    0xffffff807e44b9f0 : 0xffffff7f80dff1f0

    0xffffff807e44ba10 : 0xffffff7f80797434

    0xffffff807e44ba40 : 0xffffff7f80e03916

    0xffffff807e44ba70 : 0xffffff800063dd21

    0xffffff807e44bad0 : 0xffffff7f80e03440

    0xffffff807e44bb10 : 0xffffff800063baeb

    0xffffff807e44bb50 : 0xffffff7f80e0339f

    0xffffff807e44bb70 : 0xffffff80006564c7

    0xffffff807e44bbe0 : 0xffffff80006567fc

    0xffffff807e44bc40 : 0xffffff8000656fbb

    0xffffff807e44bd80 : 0xffffff80002a3f08

    0xffffff807e44be80 : 0xffffff8000223096

    0xffffff807e44beb0 : 0xffffff80002148a9

    0xffffff807e44bf10 : 0xffffff800021bbd8

    0xffffff807e44bf70 : 0xffffff80002aef10

    0xffffff807e44bfb0 : 0xffffff80002daec3

          Kernel Extensions in backtrace:

             com.apple.iokit.IOAudioFamily(1.8.6f18)[8D690452-BF17-3DA0-BCAD-F1BCF1495926]@0 xffffff7f80dfa000->0xffffff7f80e26fff

                dependency: com.apple.kext.OSvKernDSPLib(1.3)[3D9EA2A9-E433-3F0A-AEFC-24E4B964505E]@0xfffff f7f80df4000

             com.apple.driver.IOBluetoothA2DPAudioDriver(4.0.8f17)[7B2DD888-A2F1-3356-914C-3 E6D60E4B3CD]@0xffffff7f80795000->0xffffff7f8079cfff

                dependency: com.apple.iokit.IOAudioFamily(1.8.6fc18)[8D690452-BF17-3DA0-BCAD-F1BCF1495926]@ 0xffffff7f80dfa000

                dependency: com.apple.iokit.IOBluetoothFamily(4.0.8f17)[78A0DAAA-F28F-3932-8592-25E6F37E4B3 C]@0xffffff7f80d5d000

     

     

    BSD process name corresponding to current thread: coreaudiod

     

     

    Mac OS version:

    11G63

     

     

    Kernel version:

    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)

     

     

    System uptime in nanoseconds: 33667282545917

    last loaded kext at 30980073388678: com.apple.filesystems.cddafs          2.5.0 (addr 0xffffff7f807a7000, size 24576)

    last unloaded kext at 29358788184083: com.apple.driver.IOBluetoothA2DPAudioDriver          4.0.8f17 (addr 0xffffff7f80795000, size 32768)

    loaded kexts:

    com.apple.filesystems.cddafs          2.5.0

    com.apple.driver.IOBluetoothSCOAudioDriver          4.0.8f17

    com.apple.driver.IOBluetoothA2DPAudioDriver          4.0.8f17

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AudioAUUC          1.59

    com.apple.driver.AppleUpstreamUserClient          3.5.9

    com.apple.driver.AppleHDA          2.2.5a5

    com.apple.driver.AppleMikeyDriver          2.2.5a5

    com.apple.driver.AppleIntelHD3000Graphics          7.3.2

    com.apple.driver.AGPM          100.12.75

    com.apple.driver.SMCMotionSensor          3.0.2d6

    com.apple.driver.AppleSMCPDRC          5.0.0d8

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.iokit.IOBluetoothSerialManager          4.0.8f17

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AudioIPCDriver          1.2.3

    com.apple.driver.AppleSMCLMU          2.0.1d2

    com.apple.driver.ApplePolicyControl          3.1.33

    com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8

    com.apple.driver.AppleBacklight          170.2.2

    com.apple.driver.AppleLPC          1.6.0

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleUSBTCButtons          227.6

    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17

    com.apple.driver.AppleIRController          312

    com.apple.driver.AppleUSBTCKeyboard          227.6

    com.apple.iokit.SCSITaskUserClient          3.2.1

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCISerialATAPI          2.0.3

    com.apple.iokit.IOAHCIBlockStorage          2.1.0

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          33

    com.apple.driver.AppleUSBHub          5.1.0

    com.apple.driver.AirPort.Brcm4331          561.7.22

    com.apple.driver.AppleSDXC          1.2.2

    com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleAHCIPort          2.3.1

    com.apple.driver.AppleFWOHCI          4.9.0

    com.apple.driver.AppleUSBEHCI          5.1.0

    com.apple.driver.AppleACPIButtons          1.5

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.5

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0

    com.apple.nke.applicationfirewall          3.2.30

    com.apple.security.quarantine          1.4

    com.apple.security.TMSafetyNet          8

    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0

    com.apple.driver.DspFuncLib          2.2.5a5

    com.apple.iokit.IOSurface          80.0.2

    com.apple.iokit.IOSerialFamily          10.0.5

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.iokit.IOAudioFamily          1.8.6fc18

    com.apple.kext.OSvKernDSPLib          1.3

    com.apple.driver.AppleHDAController          2.2.5a5

    com.apple.iokit.IOHDAFamily          2.2.5a5

    com.apple.driver.AppleGraphicsControl          3.1.33

    com.apple.driver.AppleSMC          3.1.3d10

    com.apple.driver.IOPlatformPluginLegacy          5.0.0d8

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IONDRVSupport          2.3.4

    com.apple.driver.IOPlatformPluginFamily          5.1.1d6

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.driver.AppleIntelSNBGraphicsFB          7.3.2

    com.apple.iokit.IOGraphicsFamily          2.3.4

    com.apple.kext.triggers          1.0

    com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17

    com.apple.iokit.IOBluetoothFamily          4.0.8f17

    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5

    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5

    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

    com.apple.driver.AppleUSBMultitouch          230.5

    com.apple.iokit.IOUSBHIDDriver          5.0.0

    com.apple.driver.AppleUSBMergeNub          5.1.0

    com.apple.driver.AppleUSBComposite          5.0.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1

    com.apple.driver.AppleThunderboltNHI          1.6.0

    com.apple.iokit.IOThunderboltFamily          2.0.3

    com.apple.iokit.IOUSBUserClient          5.0.0

    com.apple.iokit.IO80211Family          420.3

    com.apple.iokit.IOEthernetAVBController          1.0.1b1

    com.apple.iokit.IONetworkingFamily          2.1

    com.apple.iokit.IOAHCIFamily          2.0.8

    com.apple.iokit.IOFireWireFamily          4.4.8

    com.apple.iokit.IOUSBFamily          5.1.0

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOHIDFamily          1.7.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          177.9

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.driver.DiskImages          331.7

    com.apple.iokit.IOStorageFamily          1.7.2

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.5

    com.apple.iokit.IOPCIFamily          2.7

    com.apple.iokit.IOACPIFamily          1.4

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Mar 18, 2013 1:49 PM in response to SSeed1994
    Level 9 (61,078 points)
    Desktops
    Mar 18, 2013 1:49 PM in response to SSeed1994

    slightly different, but in the same routines, Bluetooth.

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