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rMBP installs SMC 1.1 update but after restart it is still the old version

1434 Views 13 Replies Latest reply: Aug 21, 2013 2:52 PM by bruudx RSS
reery Level 1 Level 1 (15 points)
Currently Being Moderated
Mar 18, 2013 4:49 AM

Hi folks,

 

my SMC version is 2.3f32. When I run the update form App Store and restart it wants to install the update again and again. Even the manual installation didn't work out and it shows still the 2.3f32 version in my system information.

 

What could be wrong here?

 

Permissions are repaired, OSX version is 10.8.3.

MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)
  • Ronen1967 Calculating status...

    Same here

     

    Hardware Overview:

     

      Model Name:          MacBook Pro

      Model Identifier:          MacBookPro10,1

      Processor Name:          Intel Core i7

      Processor Speed:          2.6 GHz

      Number of Processors:          1

      Total Number of Cores:          4

      L2 Cache (per Core):          256 KB

      L3 Cache:          6 MB

      Memory:          8 GB

      Boot ROM Version:          MBP101.00EE.B02

      SMC Version (system):          2.3f32

     

     

    will not update what ever i did.(10.8.3 after repairing permissions)

  • Ronen1967 Level 1 Level 1 (0 points)

    This doesnt solve  the problem on my system.

  • Ronen1967 Level 1 Level 1 (0 points)

    Thanks Reery - Will try that.

  • 4np Level 1 Level 1 (0 points)

    I have the same issue here. I am on a Retina MacBook Pro (MacBookPro10,1) which is kept on 10.7 by the company's IT department. It is running Sophos AV and Sophos SafeGuard (disk encryption) and we authenticate via Active Directory.


    The SMC 1.1 update keeps popping up in Software Update, even though I have installed it about 5 times (according to System Preferences -> Software Update -> Installed Software) already. The SMC firmware remains at 2.3f32 while it should be 2.3f35 after the update. I tried resetting SMC as well as NV/PRAM without any luck...


    My guess is that Sophos' SafeGuard disk encryption is somehow messing things up as you have to enter your credentials on boot do be able to use the 'disk'. Even though the Sophos forums said it should be possible...


    Anybody got a clue?

  • Ronen1967 Level 1 Level 1 (0 points)

    Hi there 4NP

     

    I do not have Sophos AV or any other AV product and it still falis...

    Im aware of that on windows somtimes the AV catches legitimate software as Virus.

     

    Did you try what Reery suggested? ( I didnt do it yet as im still @ work on my macPRo...)

     

    Shut down completely. Resetted SMC (shift+ctrl+alt+power button pressed altogether, released, started Macbook), then instantly when the grey screen appeared I resetted PRAM (pressing alt+cmd+p+r altogether). The Macbook will restart. Then booted into OSX, installed the SMC update via App Store, rebooted.

     

     

     

    See if that helps...

  • 4np Level 1 Level 1 (0 points)

    Yeah, tried that a couple of times without luck...

     

    rmbp-smc-update.png

  • 4np Level 1 Level 1 (0 points)

    Two weeks later and I have still been unable to sucessfully install the SMC 1.1 update, and nor have my colleagues. I have also contributed to a thread on Sophos' forums, as I suspect it might be related to SafeGuard. When performing a manual verbose install through Terminal all seems fine but the SMC version remains af 2.3f32 :S

     

    SMC2.3f32.png

     

    /Volumes/MacBook Pro Retina SMC Update Manual $ sudo installer -verbose -pkg MacBookProRetinaSMCUpdate.pkg -target /

    installer: Package name is MacBook Pro Retina SMC Update

    installer: Upgrading at base path /

    installer: Preparing for installation….....

    installer: Preparing the disk….....

    installer: Preparing MacBook Pro Retina SMC Update….....

    installer: Waiting for other installations to complete….....

    installer: Configuring the installation….....

    installer: 

    #

    installer: Optimizing system for installed software….....

    #

    installer: Optimizing system for installed software….....

    #

    installer: Optimizing system for installed software….....

    #

    installer: Optimizing system for installed software….....

    #

    installer: Optimizing system for installed software….....

    #

    installer: Optimizing system for installed software….....

    #

    installer: Optimizing system for installed software….....

    #

    installer: Optimizing system for installed software….....

    #

    installer: Optimizing system for installed software….....

    #

    installer: Optimizing system for installed software….....

    #

    installer: Optimizing system for installed software….....

    #

    installer: Running package scripts….....

    #

    installer:           Running installer actions…

    installer: 

    installer: Finishing the Installation….....

    installer: 

    #

    installer: The software was successfully installed......

    installer: The upgrade was successful.

    installer: The install requires restarting now.

    /Volumes/MacBook Pro Retina SMC Update Manual $

  • 4np Level 1 Level 1 (0 points)

    I tried to install it again and looked at the messages in the console. It appears that Installer.app is not entitled for system.install.apple-software and system.install.app-store-software. I'm not entirely sure what this means, but it seems like there is an authorization issue... Does anybody know how to fix this?

     

    Authorization.png

  • Andreas Sturm Calculating status...

    I had the same problem. Tried all the proposed fixes. Nothing worked. This solved my problem:

     

    1. Install a fresh copy of mountain lion on an extern disk

    2. Startup from that disk

    3. Update to 10.8.3.

    4. Restart

    5. Open app store, go to updates. You should see the SMC 1.1. update.

    6. Click update

    7. Restart

     

    Once the update installed (fan will go quickly to max speed during startup) switch back to your internal disk and start up. Now the SMC 1.1. update shouldn't show up in the app store/upadtes.

  • Tammo1982 Level 1 Level 1 (0 points)

    Unfortunately this didn't work for me.

     

    Was on the phone with Apple support to whom the problem seemed new, he made me try several reset methods which didn't work. In the end I went for the option of Andreas, but even on the external disk the update keeps showing up after rebooting......

     

    Still frustrated, hope someone has a solution!

  • bruudx Level 1 Level 1 (0 points)

    Tried like everything and the following fixed it for me:

     

    Checked my OS X Volume with Disk utility. The EFI file system had an error and needed to be repaired. Rebooted in recovery mode and repaired the volume. After that I was able to install the update flawlessly!

     

    Please check it!

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