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LaserWriter Select 360 - requesting repair shop locations

1314 Views 9 Replies Latest reply: May 16, 2013 3:13 PM by twbranch RSS
bowlerboy Level 1 Level 1 (10 points)
Currently Being Moderated
Mar 4, 2013 7:19 PM

I have an Apple LaserWriter Select 360 printer which I believe still has a lot of life in it, so I want to see if it can be repaired. it is more-or-less fully functional, except that it prints out evenly spaced, horizontal black lines on the page, which makes the printer's output unusable for anything but drafts. Also, sometimes the paper would not feed continuously, as if something was slipping and/or failing to pickup the paper and feed it into the printer.


I had taken my LaserWriter Select 360 to a local repair shop, which had always come through for me in the past on other legacy Macs. Unfortunately, over the course of the 18 months (yes, a year-and-a-half) that my printer cluttered up the local repair shop, the shop's owner was unable to obtain the parts he said were necessary to make the repair. So, with my patience exhausted, I reclaimed the printer and set it back up in my small local area network (via my original AsanteTalk network bridge device) to print drafts of a book I am working on.


Ideally, though, I would really like to be able to restore this well-designed, 300,000-page capacity workhorse to full functionality—and clean print-outs—by the time I complete my work-in-progress.


Accordingly, I am asking for any referrals and/or recommendations to printer repair shops in the continental United States which might be able to fix this printer at a reasonable price and allow me to feed paper into its engine without slippage and to deliver clean pages once again. I have done an extensive Google search for such a repair shop, but I have been unable to locate one which can do the job.


Although I have a copy of the service manual and I have visited a few do-it-yourself websites, I am not skilled enough to perform such a repair myself. I need a professional to do this. So, I'm throwing the problem into the community to see if anyone has any recommendations.

PowerMac G4; iMac G5; MacBook Pro., Mac OS X (10.5.8), Running Leopard, Tiger, Panther. LAN. Cloned LaCie FireWire driv
  • varjak paw Level 10 Level 10 (167,195 points)

    If paper is slipping, most likely the rubber rollers have dried out and become hard. You may be able to improve things temporarily by using a roller conditioning kit, if you can still find one, though that's just a short-term fix and will eventually degrade the rollers even further. As to the black lines, if changing the toner cartridge didn't fix the problem, something, perhaps the fuser roller, has become scratched.


    Parts are indeed going to be very difficult to come by for that old printer, and I very much doubt that any repair shop will charge much less than the cost of many new laser printers just for their normal diagnostic charge, much less an actual repair. You'd also very likely spend more than the cost of a new printer just to ship the 360 to someone if you can't find another local repair shop.


    It's really time to send that old 360 to recycling and buy a new printer, in my opinion.



  • varjak paw Level 10 Level 10 (167,195 points)

    I don't know what you'd consider a "reasonable cost", but if you have to ship it somewhere, you're probably going to at minimum pay around $70.00 to send it and get it back. Add to that the cost of any labor and parts, and I think you'll quickly reach the point where it's just not worth it.


    I understand about the difference in quality of those old laser printers; we hated to get rid of our LaserJet 4s and similar-vintage printers since they were built like tanks. But there comes a time where it just isn't feasible to keep them going, and I fear that your LaserWriter has reached (or probably passed) that point. Only if someone local would be able to do the repair gratis might it even be thinkable, and again finding parts is going to be very difficult.


    Good luck, and regards.

  • mtgmackid Level 1 Level 1 (0 points)

    I wouldn't *totally* give up yet. I would recommend checking Herb Johnson's website for the parts that you would need - he has a large stock of new Laserwriter parts and is one of the best vintage Apple hardware dealers around.



    See if your normal dealer can fix the Laserwriter with Herb's parts. He doesn't have much specifics on parts so I would punch the Apple part #s in Google based on his descriptions so you know what you're getting.


    Good luck!

  • Appaloosa mac man Level 5 Level 5 (4,300 points)

    Where are you located?  We have a technician available to us in Spokane, Washington who can fix those older machines.  We have plenty of parts machines and I use that printer periodically.


    Go Zags basketball.  (In case you did not know where Spokane is located@!)

  • Appaloosa mac man Level 5 Level 5 (4,300 points)

    We found a great recycler in Seattle that has 'used parts' in their 'as - is' department.  Ask around your area for older Apple service providers.  We have one in Spokane who will still fix older Apple products for $40 per hour.

  • twbranch Calculating status...

    Try this place if you are technically inclined. I am not affiliated by the way! I use this site restore Apple printers all the time.



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