Skip navigation

Yellow Other

600 Views 9 Replies Latest reply: Apr 15, 2013 11:10 AM by pdroth RSS
freezoben Calculating status...
Currently Being Moderated
Jun 16, 2012 4:01 AM

When I sync my iphone with my computer, I can see a yellow category ... Does anyone know what is it ? and how delete/prevent it ?

iPhone 3GS
  • ckuan Level 7 Level 7 (20,025 points)
    Currently Being Moderated
    Jun 16, 2012 5:13 AM (in response to freezoben)

    It contains among other is corrupted data. If your Other is over 1GB then the only way to lower the space used in Other is to restore as new without backup.

  • ckuan Level 7 Level 7 (20,025 points)
    Currently Being Moderated
    Jun 16, 2012 5:50 AM (in response to freezoben)

    Yes, because you can't touch Other directly.

  • ckuan Level 7 Level 7 (20,025 points)
    Currently Being Moderated
    Jun 16, 2012 5:53 AM (in response to freezoben)

    You're welcome.

  • Raqtor Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 10, 2013 3:30 AM (in response to freezoben)

    This topic seems impossible to get help with.

    Tried making a new topic for the issue after exhausting all possible ways to contact apple support.

     

    https://discussions.apple.com/thread/4790552

  • Raqtor Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 18, 2013 10:48 AM (in response to freezoben)

    After much searching I found a way to fix this issue but it requires you to use a 3rd party program called iExplorer

    http://www.macroplant.com/iexplorer/

     

    Install the program. You do not have to buy it unless you want to. Fix works with demo mode.

     

    1. Insert your iOS device and find it on the left side of the program
    2. Go into Media then go into iTunes_Control
    3. In here find the Music directory and delete it (right click and select delete)
    4. close iExplorer and open iTunes. Select not to sync songs, movies and podcasts. Then sync your device. When done select to sync songs, movies and podcasts again. Sync your device again.

     

    All the corrupted data will be gone and your Media will be back on your device.

     

    I would only recomend doing this if you really have an issue. I havent heard of anyone having problems with this solution but who knows.

    Please if you experiance problems with this solution. Write a reply.

  • mannyotr Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 15, 2013 11:08 AM (in response to Raqtor)

    Nope. No go. I just tried this and still, over 6.33GB of 'Other' in my 16GB iPhone 5.

  • pdroth Level 5 Level 5 (4,850 points)
    Currently Being Moderated
    Apr 15, 2013 11:10 AM (in response to mannyotr)

    Clean out your Messages if you haven't done so, especially attachments.  In my experience, they comprise the majority of cases where "Other" is very large.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.