11 Replies Latest reply: Mar 12, 2014 1:52 AM by JADohn
honey9901 Level 1 Level 1 (0 points)

Is there a way to get rid of the other space without restoring on an ipad


iPad 2, iOS 5.1
  • 1. Re: Is there a way to get rid of the other space without restoring
    Fred*M. Level 4 Level 4 (2,380 points)

    Honey9901-

     

    Your request doesn't make sense to me.  Please clarify what kind of "space" you are talking about.

     

    Whatever your problem, you might try resetting (rebooting) the iPad.  Hold both the Home and Sleep buttons for several seconds until the Apple logo appears.  Ignore the "Slide to power off" arrow.  The iPad will restart after a couple of minutes.  Resetting this way will not hurt anything, and sometimes clears up mysterious problems.

     

    Fred

  • 2. Re: Is there a way to get rid of the other space without restoring
    Meg St._Clair Level 8 Level 8 (38,425 points)

    honey9901 wrote:

     

    Is there a way to get rid of the other space without restoring on an ipad

    Generally, no. Excessive "other" is frequrently the result of corruption. Restoring really doesn't take that long.

     

    Best of luck.

  • 3. Re: Is there a way to get rid of the other space without restoring
    sunsumma Level 1 Level 1 (0 points)

    Hi Fred

    I had the same problem after updating to 5.1 on my ipad2.  Everything was okay until I unsynced a video.  OTHER space went from under 1GB to 4.4GB.  No other solutions got rid of the 'other' reading and the space being hogged.  Your tip about rebooting worked!  Went down to .4GB   Yea!

    Phil

  • 4. Re: Is there a way to get rid of the other space without restoring
    sunsumma Level 1 Level 1 (0 points)

    Hi Meg

    Check my reply to Fred.  His tip worked for me.

    Phil

  • 5. Re: Is there a way to get rid of the other space without restoring
    sexytiger69er2k3 Level 1 Level 1 (10 points)

    RESTORE NOT NEEDED TO RESOLVE "OTHER" SPACE ISSUES

     

    I may have a solution for this as I also experience this problem on the iPad 4 (retina display) 16gb where by I had over 2gb as "other space"

     

    First and foremost "other space" should be between 800mb and 900mb - these are preferences, apps, syncing data (not the actual photos your contacts yo may sync)

     

    I plugged my iPad into computer and did my normal sync

    I ejected the iPad.

    I turned the iPad off by pressing the on/off button and then sliding across to power down

    I waited 5 - 10 minutes

    I turned the iPad back on and waited another 5 - 10 minutes

    I connected it back to my PC and opened iTunes

    I noticed that the 2.74gb "other" space reduced to 835.4mb within a few seconds.

    I downloaed iExplorer and installed it (free version will do the trick)

    Have iTunes open with iPad already connected

    Open iExplorer and click "demo"

    Under your iPad navigate to Media> Photodata> Thumbnails

    Here you will see the following file names: 158x158, 240x240, and 332x332 with the extension .ithmb - make a note of these file sizes.

    Right-click each one and hit delete and click ok if a warning sign comes up

    Eject iPad using iTunes

    Close any open apps

    Do a hard reboot - hold the home button down and the on/off button together until the screen goes black and turns off - this can take up to 10-15 seconds to do

    Sometimes the iPad may reboot by itself, and sometimes it may not - if it doesn't use the on/off switch to turn it on.

    Open iTunes and then iExplorer and navigate to Media> Photodata> Thumbnails once again

    You will see the same files you just deleted - but instead of being the size you made a note of, they will be considerably smaller.

    Go to iTunes and check your "other" space and should be within the 800mb to 900mb

     

    This also works with the iPhone 4s and other devices running iOs 4 onwards.

     

    I have several devices currently on iOs 6.1.1 and all the "other" space currently shows between 800mb and 900mb which would appear to be normal

     

    I hope all this helps and please let me know if it solves or doesn't solve your issues

     

    RESTORE NOT NEEDED TO RESOLVE "OTHER" SPACE ISSUES

  • 6. Re: Is there a way to get rid of the other space without restoring
    Raqtor Level 1 Level 1 (0 points)

    After much searching I found a way to fix this issue but it requires you to use a 3rd party program called iExplorer

    http://www.macroplant.com/iexplorer/

     

    Install the program. You do not have to buy it unless you want to. Fix works with demo mode.

     

    1. Insert your iOS device and find it on the left side of the program
    2. Go into Media then go into iTunes_Control
    3. In here find the Music directory and delete it (right click and select delete)
    4. close iExplorer and open iTunes. Select not to sync songs, movies and podcasts. Then sync your device. When done select to sync songs, movies and podcasts again. Sync your device again.

     

    All the corrupted data will be gone and your Media will be back on your device.

     

    I would only recomend doing this if you really have an issue. I havent heard of anyone having problems with this solution but who knows.

    Please if you experiance problems with this solution. Write a reply.

  • 8. Re: Is there a way to get rid of the other space without restoring
    Winski Level 1 Level 1 (0 points)

    I don't know how in the world you found this solution BUT IT WORKED LIKE A CHARM !!!!

     

    OOOPS !!!

     

    I don't know what happened, BUT 'Other' is BACK - WORSE than before!!

     

    NOW WHAT ???

  • 9. Re: Is there a way to get rid of the other space without restoring
    kb1951 Level 5 Level 5 (4,230 points)

    The only way I have managed excessive "other" amounts is to restore the device.

  • 10. Re: Is there a way to get rid of the other space without restoring
    SturgeonPoint Level 1 Level 1 (0 points)

    This appears to have solved my problem, thanks.  I had a large amount of "other" data on my iPhone 5, which I believe were corrupted music files that may have resulted from a problem during a sync (I calculated the extra amount of "other" data, and it roughly approximated the size of my music files).

     

    The only issue I had with it was that when I tried to resync after deleting the music directory, iTunes did not recognize my iPhone, so I had to restore it as a new phone.  A bit of a nuisance, as I had to re-establish connections with a number of apps and have the phone reconnected to my office system, but the extra "other" data disappeared and my music all loaded properly.

  • 11. Re: Is there a way to get rid of the other space without restoring
    JADohn Level 1 Level 1 (0 points)

    This has been an issue I noticed on all my devices.  I have an iPad2 that had 10.5 GB of other, and my kids had about 5 GB each on their iPad mini's.  I tried all the tricks I could finds, just short of restoring.  When iOS 7.1 came out I couldn't update my son's iPad over air because he didn't have enough space.  Instead of deleting apps I figured I would hook it up to the computer and  update it that way.  I installed the update, then I did a sync and the other went down to a little over a GB.  I tried the same on my iPad and it did the same.