1 2 Previous Next 17 Replies Latest reply: May 11, 2013 11:18 PM by Viper320
hpr3 Level 5 Level 5 (5,710 points)

Today I updated from 10.8.2 to 10.8.3 thru the apps store. All seemed well until waking my display from sleep my desktop picture disappeared and only had a white screen. Clicking around the desktop revealed small 2 inch squares of the picture. Then the computer locked up. I relaunched the finder and the whole desktop reappeared only to revert to this bad behavior after waking from display sleep again.

Ran repair disk from my clone and repaired permissions with no joy. Downloaded the combo update and installed but the problem was still present.

I have copied my clone of 10.8.2 back to my HD and experiencing no problems. Anyone who has an idea what could be causing this and possible remedies would be appreciated. I have not seen any other posts with this problem but its early in the update cycle. I suppose it could be a bug but that usually isn't the case. Obviously there is nothing earth shattering about this problem and I don't need most of the update fixes included with this update however a new version of Safari was included and I would like to be current for security reasons.

Thanks

 

Message was edited by: hpr3


iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.2)
  • 1. Re: Update issues with 10.8.3
    hpr3 Level 5 Level 5 (5,710 points)

    I thought I would bump this post to see if the morning helper's have any idea's.

  • 2. Re: Update issues with 10.8.3
    sambou2 Level 1 Level 1 (5 points)

    Me too,

    After updating my mac mini to 10.8.3 the dock disappear on me and the computer started freezing all the time. Then I used my time machine backup to revert to 10.8.2

    so beware about this update.

  • 3. Re: Update issues with 10.8.3
    petermac87 Level 5 Level 5 (4,205 points)

    sambou2 wrote:

     

    so beware about this update.

    Try installing the Combo Update

     

    http://support.apple.com/kb/DL1640

     

    Then repair permissions. There is no issue with any of my five Macs and the 10.8.3 update. Nothing whatsoever, so I can't see it being the update itself. More likely a third party conflict or a hardware issue.

     

    Cheers

     

    Pete

  • 4. Re: Update issues with 10.8.3
    hpr3 Level 5 Level 5 (5,710 points)

    Hey petermac,

    Glad your update went smoothly. Strangely when I wake the display from sleep by clicking on my mouse I get a white screen. If I go back to the hot corner for my screen saver then out my background comes up normally. All else about this update is normal. Maybe just an anomoly. I have no other hardware issues and running very few third party software apps. I don't believe there is any reason not to update with all due respect to the other poster. Just a very strange behavior. Obviously this isn't a widespread problem.

  • 5. Re: Update issues with 10.8.3
    hareball82 Level 1 Level 1 (0 points)

    I get this as well on my Macbook Pro.  Never had a problem before 10.8.3.

  • 6. Re: Update issues with 10.8.3
    Pepsilee Level 1 Level 1 (0 points)

    I have the issue also and it has only ocurred after the 10.8.3 update. The white screen disappears but I have never had this happen. I have seen nothing else wrong with the update but the white screen that appears after waking from a sleep mode. I don't want to re-install because everything else is okay but it definitely relates to the update. I also have no 3rd party software apps that would be creating this.

  • 7. Re: Update issues with 10.8.3
    hpr3 Level 5 Level 5 (5,710 points)

    Having extensively tested the update over the past few days, I've run into another small anamoly. When highlighting "System Preferences" from the  symbol in the menu bar the screen flashes but does not bring up the preference pane. I can get to the preference pane from the dock or the apps folder.

    Apple doesn't officially monitor these forums but a few engineer's do scan the boards looking for problems that affect the many. I don't think this is a widespread problem but maybe another helper will weigh in at some point.

  • 8. Re: Update issues with 10.8.3
    dmaude Level 1 Level 1 (0 points)

    There appear to be several issues with this update. Soon after applying the update, I tried to initiate a Time Machine backup and experienced the full-screen whiteout reported by others (with a rather odd, migraine-like zigzag border).

     

    This is on a mid-2007 iMac which suffered from the post-Lion screen freezes reported by hundreds of users in other forums. So I applied the display driver kext fix recommended there, which has worked well following a number of previous updates.

     

    As before, this initially appeared to work well. No whiteouts or freezes, but periodically I "lose" the mouse pointed completely (it comes back with a random click or Cmd-Opt-Esc press). Then, trackpad gestures to scroll down, up or sideways result on the whole window starting to move gently around the screen, apparently with a mind of its own.

     

    Very frustrating. And I begin to wonder – as I have many times before in recent years – what sort of testing regime is Apple running these days? Indeed, is Apple running a testing regime worth the name at all?

  • 9. Re: Update issues with 10.8.3
    hpr3 Level 5 Level 5 (5,710 points)

    Another small glitch. From Iphoto hitting the share button then email results in nothing.

  • 10. Re: Update issues with 10.8.3
    Eric Root Level 6 Level 6 (16,195 points)

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - About

     

    General information.

     

    Isolating issues in Mac OS X

     

    Troubleshooting Permission Issues

     

     

    Step by Step to Fix Your Mac

     

    Upgrade Nightmares  

  • 11. Re: Update issues with 10.8.3
    hpr3 Level 5 Level 5 (5,710 points)

    Eric,

    Booted into my "test administative account and the problems were not present. Safe booted into my normal account and then restarted. Problem solved! Funny because when this originally happened I did a safe boot with no joy.

    Thanks for reminding me to do the basics again.

  • 12. Re: Update issues with 10.8.3
    hpr3 Level 5 Level 5 (5,710 points)

    Reply again Eric and I will hit the solved button.

  • 13. Re: Update issues with 10.8.3
    Eric Root Level 6 Level 6 (16,195 points)

    I'm glad you got the problem solved. Did it fix the iPhoto problem?

  • 14. Re: Update issues with 10.8.3
    hpr3 Level 5 Level 5 (5,710 points)

    The Iphoto problem is fixed as is the System preferences problem . Oddly when I use hot corner set to put "the display asleep" when I click on my mouse the notification panel is activated and I have to click to close. The background is normal. When I use another hot corner which is set to use "screen saver" after the display goes to sleep ( 10 minutes), when I click I get the white screen then if I move the cursor back to the corner and out the background is normal. it is a very odd anomo;y. I don't think it is 3rd party software related.

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