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Mouse cursor disappears.

122238 Views 458 Replies Latest reply: Apr 18, 2014 2:20 PM by Michael Paine RSS Branched to a new discussion.
  • SteveKir Level 3 Level 3 (545 points)
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    Mar 16, 2013 2:44 AM (in response to Willjjv)

    Me too.

  • Roggie10 Level 1 Level 1 (0 points)
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    Mar 16, 2013 4:21 AM (in response to fotohuta)

    I am trying the "pinpoint" application available in the app store. It puts a revolving halo around the cursor. I'm going to see if the halo remains when the cursor disappears, or perhaps the cursor won't disappear.

  • Roggie10 Level 1 Level 1 (0 points)
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    Mar 16, 2013 4:26 AM (in response to fotohuta)

    This link points to what seems to be a sure fire work around for the disappearing cursor:

     

    http://macsci.jelmerborst.nl/files/tag-pinpoint.php

     

    It uses a customized version of the app store "pinpoint" application to insert a substitute cursor that apparently does not disappear.

  • SteveKir Level 3 Level 3 (545 points)
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    Mar 16, 2013 8:08 AM (in response to Roggie10)

    Interesting. But my problem is that the pointer remains but when in Word, Photoshop, InDesign and some others the cursor disappears and typing stops working, until the cursor reappears after about 5 secs and I can type again. While this fault starts the contents of the page moves slightly to the right and back then the reverse happens when the cursor re-appears.

     

    Also, sometimes when typing, Spotlight's window opens and my typing appears there!. So I don't think that pinpoint would work for me.

     

    I am gritting my teeth and just putting up with it, cursing Apple all the while (despite the fact that it may be the fault of another software (Adobe stuff has been mentioned). Apple could at least have recognised the problem and tried to do something about it.

     

    When OS 9 is available I will try to work as long as I can with no Adobe software installed to see if the fault disappears (but even that might not work because my problem did not appear for about 3 months after erase and installing M. Lion).

  • Roggie10 Level 1 Level 1 (0 points)
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    Mar 17, 2013 9:25 PM (in response to fotohuta)

    I have confirmed that if you install the pinpoint application from the app library when the cursor disappears, the rotating halo around the cursor that is placed by pinpoint remains. Thus if you have pinpoint installed you can always find the cursor. Further if you look at this post:

     

    http://macsci.jelmerborst.nl/files/tag-pinpoint.php

     

    It is possible to get a version of the pinpoint applicaition that allows custom graphics, thus it can provide an alternate cursor, although I'm not sure if that will help. In any case, I think the pinpoint application provides a work around for this annoying problem. I make the halo orange brown and quite transparent so that it does not annoy but can be seen if the cursor disappears.

     

    disappearing cursor  pinpoint mac OS x 10.8.2

  • PrettyGreenParrot Level 1 Level 1 (0 points)
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    Mar 18, 2013 2:16 PM (in response to fotohuta)

    I just had my mouse cursor disappear. The control was still there - hyperlinks highlighted, buttons gave tool tips but the cursor was invisible. The same behaviour on each desktop or application. Going to the menubar and clicking got it back for a moment. Then it disappeared again. Having seen this kind of behaviour running some java apps I thought it might be safari messing things up. I quit safari and the cursor came back. Starting safari back up and the cursor is till here.

  • Luigi.T Level 1 Level 1 (0 points)
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    Mar 19, 2013 2:31 AM (in response to SteveKir)

    I'm sorry..

    but after last apple update the mouse cursor returns disappearing.

     

    This time last version of java NOT SOLVE the problem for me.

     

    http://download.oracle.com/otn-pub/java/jdk/7u17-b02/jdk-7u17-macosx-x64.dmg

     

    The problem is less evidence working in window mode (photoshop) and not full screen of file.

     

    This is a great limitation for us that work in photoshop.

     

     

    I repeat that for me it's always seems to be a java problem because when cursor dissappear a plugin that I have stops to work and it's builded in java.

     

    It's not a plugin problem because I've already tried all solution.

     

    But none of big company read this post

     

    -_-

  • Willjjv Level 1 Level 1 (0 points)
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    Mar 19, 2013 12:20 PM (in response to fotohuta)

    A clean instaill is a last resort for me as I can't risk that on my production system.  However, I was finally able to find enough hard drive space to make a partition for a clean install of ML and a Photoshop CS5 install.  I did this and also installed the latest Adobe updates for CS5.  (PS install from the original install disk - no Migration Assistant)  I can report that in the testing I did, the cursor does not disappear as often, but it does disappear enough times to still be a significant issue for me.  However, I don't know exactly how it will perform on a daily basis... in other words, it could very well be just as bad as it is now with the standard install I did over Snow Leopard.

     

    Here's what I have done so far without sucess:

     

    1. The Java updates.

     

    2. The PinPoint application.  If you download from the developer's web site, you can get a free 7 day trail.  (this might be true with the app store; I didn't try it)  You might want to give it a try and see if you like what it does for this problem.  It didn't work out for me.

     

    3. Clean install of ML and a clean install of PS from the original install disk.    What was interesting is that the first launch of PS after installing I got a message that said "To open PS, You need a Java SE 6 runtime. Would you like to install one now?".  At least that proves PS needs Java.  After seeing the cursor disappear during my testing, I did update to Java build 1.7.0_17 to be sure, which did no good.

     

    The only solution I see at this point is to go back to Snow Leopard.  Or, wait and hope this will be fixed soon.  In the meantime, it would be great if everyone reading this thread write to Apple and Adobe about this issue.

  • LauraCGammon Calculating status...
    Currently Being Moderated
    Mar 19, 2013 12:36 PM (in response to SteveKir)

    I've had this issue in Photoshop (and other Adobe products). If you are, for example, using a brush can you still see it? I've found that sometimes the cause is an accidentally-on Caps Lock. Also pressing tab (to remove menus) and pressing it again (to bring them back) sometimes brings the cursor back. This is ADOBE ONLY

  • CarMcM Level 1 Level 1 (0 points)
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    Mar 19, 2013 12:48 PM (in response to fotohuta)

    I only get this issue in photoshop, none of my other applications. And it seems to be only with my Wacom tablet and not my mouse (although I don't use my mouse much in photoshop so I cant be sure) - and when the cursor dissappears, exchanging my tablet pen for my mouse, does not bring it back. And I am sure (but I cannot be 100% certain) that I had this same problem with Snow Leopard. I really think that my problem is a Wacom - Adobe problem. When I had a Wacom Bamboo it was way worse and the cursor would dissapear and nothing I did could bring it back, until it decided to come back. Now with the Intuos 5, I can move my cursor down right off the screen and then when I bring it back up, it reappears. Very irritating but not as frustrating as before.

  • Willjjv Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 19, 2013 12:59 PM (in response to fotohuta)

    For me, the  issue is only with PS CS5.  I am not using a Wacom tablet.  Only a USB mouse. By the way, my recent post regarding the clean install pretty much proves there is no third-party software conflict going on.  The system is clean with only PS installed and later a required Java update.  I believe I have read people are having this issue with CS6 as well?  It would be great if Apple and/or Adobe would step up to the plate and acknowledge this problem, what type of systems are affected (CPUs, graphic cards, etc.) and possibly offer some recommendations for a solution until a software fix can be issued.

  • CarMcM Level 1 Level 1 (0 points)
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    Mar 19, 2013 1:15 PM (in response to fotohuta)

    I have CS6. Same problem

  • SteveKir Level 3 Level 3 (545 points)
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    Mar 19, 2013 1:17 PM (in response to Willjjv)

    Except for Adobe Reader which is probably not the culprit:


    Is there anyone having mouse cursor problems who has never had any Adobe software installed in their computer since the last erase and install of their current Op. System ? (I don't mean just not running at the time of the fault.)


    If so, please post here. If there are several, (say 10) then we could eliminate Adobe from the suspect list.

  • Luigi.T Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 19, 2013 1:21 PM (in response to SteveKir)

    Good idea :)

     

    In many Adobe forums talk about Apple problem.

    Idem Wacom

     

    My dream is that some one in these big industries will read this thread

  • Augapfel Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 20, 2013 7:20 AM (in response to Luigi.T)

    I haven't setup or installed any Adobe products besides Reader, Flash and Java.  I've mentioned it before in this thread and remain convinced that the problem is Flash or Java related.  My cursor disappears most often when I'm playing Flash based videos in Safari.  The problem seems to be more severe when I have the video playing full screen on one display and try to do work on another screen.

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