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TS2570: Mac OS X: Gray screen appears during startup

Learn about Mac OS X: Gray screen appears during startup

TS2570 My mac start up but only the logo of the apple appear. What should i do?

380 Views 1 Reply Latest reply: Mar 18, 2013 1:51 PM by BDAqua RSS
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Mar 17, 2013 9:51 PM

Can anyone find the problem why my Macbook won't work? I mean when I turn it on, only the logo of the apple appears and the process of loading. What should i do to make it work again?

MacBook, Mac OS X (10.6.8), Core 2 Duo
  • BDAqua Level 10 Level 10 (114,705 points)

    Could be many things, we should start with this...

     

    "Try Disk Utility

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."

     

    http://docs.info.apple.com/article.html?artnum=106214

     

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

     

    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

     

    Disconnect anything you can & boot holding alt key, what shows as boot choices?

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