Currently Being ModeratedMar 17, 2013 2:02 PM (in response to weesye)
Click the Apple >> hold Option >> click System Information. Under Hardware, select Disc Burning. What do you see there? It can be copied and pasted.
Currently Being ModeratedMar 17, 2013 2:26 PM (in response to Imp68)
Thanks. This is what displays:
OPTIARC DVD RW AD-5680H:
Firmware Revision: 3AHB
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: To show the available burn speeds, insert a disc and choose View > Refresh
Currently Being ModeratedMar 17, 2013 3:39 PM (in response to weesye)
So the drive is detected...
Are you able to burn files outside of iTunes, using a burn folder, for example?
Currently Being ModeratedMar 18, 2013 3:45 PM (in response to weesye)
So it's isolated to just iTunes.
With iTunes quit, you could try moving the following to your desktop:
Test. If it doesn't work, you can return those items to the original locations.
Currently Being ModeratedMar 23, 2013 12:46 PM (in response to Imp68)
This worked, thank you! Follow-up (presumably obvious answer) question: should I trash all the files/folders that I moved to the desktop?
Currently Being ModeratedMar 23, 2013 2:08 PM (in response to weesye)
Glad it worked!
And yes, you presume correct. As long as itunes is working correctly, you can safely trash those files.