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HP LaserJet 4100N-print queue reverts to pause

1712 Views 32 Replies Latest reply: Mar 23, 2013 5:25 AM by greg sahli RSS
  • Eric Root Level 6 Level 6 (13,910 points)
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    Mar 16, 2013 9:49 AM (in response to wb4fly)
  • greg sahli Level 7 Level 7 (23,475 points)
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    Mar 16, 2013 9:27 PM (in response to wb4fly)

    a "169" IP address means "self-assigned." That means the printer is not communicating with the router. And you can't use that IP address to connect to anything.

    First thing I'd try is to reset the router (power off then back on).

  • Linc Davis Level 10 Level 10 (107,940 points)
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    Mar 18, 2013 8:22 AM (in response to wb4fly)

    The host name in the shell prompt is the value of the HOSTNAME environment variable, if set, or the result of a reverse lookup on the address of the primary network interface. You say the printer has a self-assigned address and is connected via Ethernet, so I assume your primary interface is the Wi-Fi adapter. Maybe some confusion is being caused by that setup. I suggest you do one of two things: connect the printer via USB, or connect it to your router via Ethernet so it gets a routable address, either by manual assignment or by DHCP.

  • greg sahli Level 7 Level 7 (23,475 points)
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    Mar 18, 2013 3:42 PM (in response to wb4fly)

    I'm with Linc - the direct-connect by ethernet is an important fact we didn't know.

    Assuming you don't want to use a router, would you mind trying this:

    1) on the Mac, in Network prefs, configure your Mac manually, with an IP address in the reserved Local IP address range(s) - try 192.168.3.3

    2) For the printer, set a manual IP address in the same local subnet - try 192.168.3.4.

     

    3) Now on the Mac in Print & Scan/fax prefs, add the printer using IP > HP Jetdirect and entering the printer's IP address of 192.168.3.4 and nothing in the queue name space (jetdirect protocol uses port number rather than queue name and OS X automatically uses the right port - 9100). Select printer model, if it doesn't do so automatically.

    Try printing.

  • MrHoffman Level 6 Level 6 (11,720 points)
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    Mar 18, 2013 4:00 PM (in response to greg sahli)

    In addition to what Linc Davis and greg sahli are commenting...

     

    Disable DHCP addressing with this printer configuration, and assign a static address from whatever address block you're using.  Various HP printers don't deal with that well, and the LaserJet 4100 is a pretty old box.

     

    169.254.0.0/16 addresses shouldn't show up in normal network operations, save when clients are acquiring a DHCP address.

     

    If you have a DHCP server configured from some box (your WiFi router?) then make sure the printer and any other static-addressed hosts are outside of the address pool being passed out by the DHCP server.

  • Linc Davis Level 10 Level 10 (107,940 points)
    Currently Being Moderated
    Mar 20, 2013 10:39 AM (in response to wb4fly)

    What do you get from the "hostname" command?

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