jjkboswell

Q: How to reset forgotten Restrictions password with iPhone restore?

Hi,

I set restrictions on my iphone to disable in-app purchases so that my children don't rack up a bill on my account. Unfortunately I've forgotten the password and now I need an in-app purchase for CoPilot navigation app.

Can I reset my iPhone and then restore from a backup to clear the restrictions password? If so, is there a step by step guide to do this? Much appreciate any help.

Boz

iPhone 3GS, iOS 4, Windows 7 (rocks)

Posted on Nov 30, 2010 9:49 AM

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Q: How to reset forgotten Restrictions password with iPhone restore?

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  • by Alob,

    Alob Alob Mar 19, 2013 1:14 AM in response to ivadrian
    Level 1 (0 points)
    Mar 19, 2013 1:14 AM in response to ivadrian

    Thanks ivadrian! Got a bit stuck with the editor but copying and pasting the command fixed the code to 1234. Worked smoothly after restoring from iBackupBot with the new code !

  • by macbok80,

    macbok80 macbok80 Mar 19, 2013 3:43 AM in response to Tomjr260
    Level 1 (0 points)
    Mar 19, 2013 3:43 AM in response to Tomjr260

    Tomjr260

    Sorry to bother you again but I don't seem to solve this.

    The backup text still shows that I added the necessary lines required.

    My phone is connected and iTunes is exited and I restore via backupbot but again restriction code doesn't react.

    I even changed 1234 to 0000 just to test.

    Do you think you can still help? I know you must be quite exhausted with all the post of similar nature :-((

     

    Cheers,

    Mac

  • by Tomjr260,

    Tomjr260 Tomjr260 Mar 19, 2013 6:04 AM in response to macbok80
    Level 1 (0 points)
    Mar 19, 2013 6:04 AM in response to macbok80

    If you can post the contents of the file that you edited, I'll take a look at it.

  • by macbok80,

    macbok80 macbok80 Mar 19, 2013 6:28 AM in response to Tomjr260
    Level 1 (0 points)
    Mar 19, 2013 6:28 AM in response to Tomjr260

    Tomjr260m this is extermely kind of you!!!

     

    When I load ibackupot, a message comes,

    status.plist not found in backup folder

    Error: can't load device info!

     

    (but this seems from 2012 backup, whereas i just made a backup in 2013 and make following changes in there and restore from there.

     

    it shows a couple of times as i have ipad and iphones old backup also there.

    then i go to library/preferences/ ...springboard.plist

     

    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

        <key>AssistantEducationAlertWasShown</key>

        <true/>

        <key>AssistantHasDisplayed</key>

        <true/>

        <key>CachedVCCaps</key>

        <integer>xxxxxxx</integer>

        <key>SBAssistantGestureDescriptionShown</key>

        <true/>

        <key>SBBacklightLevel2</key>

        <real>0.11518324911594391</real>

        <key>SBDeviceLockBlocked</key>

        <false/>

        <key>SBDidShowAssistantGuide</key>

        <true/>

        <key>SBDidShowReorderText</key>

        <true/>

        <key>SBDisplayIDsWithBadgingDisabled</key>

        <array>

            <string>com.facebook.Facebook</string>

            <string>com.deutschebahn.DBTickets</string>

            <string>com.surpax.ledflashlight</string>

            <string>com.skype.skype</string>

        </array>

        <key>SBLanguageRestart</key>

        <false/>

        <key>SBLanguageRestartForSetup</key>

        <false/>

        <key>SBLanguageRestartWhileLocked</key>

        <false/>

        <key>SBLastSystemVersion</key>

        <string>10B146</string>

        <key>SBParentalControlsBlocked</key>

        <false/>

        <key>SBParentalControlsEnabled</key>

        <true/>

        <key>SBParentalControlsFailedAttempts</key>

        <integer>0</integer>

        <key>SBParentalControlsMCContentRestrictions</key>

        <dict>

            <key>countryCode</key>

            <string>us</string>

        </dict>

        <key>SBParentalControlsPIN</key>

        <string>1234</string>

        <key>SBRecentDisplays</key>

        <array>

            <string>com.apple.mobiletimer</string>

     

     

    Many thanks Tomjr260

  • by Tomjr260,

    Tomjr260 Tomjr260 Mar 19, 2013 3:40 PM in response to macbok80
    Level 1 (0 points)
    Mar 19, 2013 3:40 PM in response to macbok80

    Is that your whole file or did the bottom get cut off? Because if thats your whole file it is missing some closing tags.

  • by macbok80,

    macbok80 macbok80 Mar 19, 2013 4:10 PM in response to Tomjr260
    Level 1 (0 points)
    Mar 19, 2013 4:10 PM in response to Tomjr260

    Sorry, I thought rest of the part wouldnt be necessary. Heres the entire file.

     

    --

     

    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

        <key>AssistantEducationAlertWasShown</key>

        <true/>

        <key>AssistantHasDisplayed</key>

        <true/>

        <key>CachedVCCaps</key>

        <integer>17592187224064</integer>

        <key>SBAssistantGestureDescriptionShown</key>

        <true/>

        <key>SBBacklightLevel2</key>

        <real>0.11518324911594391</real>

        <key>SBDeviceLockBlocked</key>

        <false/>

        <key>SBDidShowAssistantGuide</key>

        <true/>

        <key>SBDidShowReorderText</key>

        <true/>

        <key>SBDisplayIDsWithBadgingDisabled</key>

        <array>

            <string>com.apple.SocialWeeApp</string>

            <string>de.tagesspiegel.ipad</string>

            <string>com.ebuddy.pushmessenger</string>

            <string>com.facebook.Facebook</string>

            <string>com.deutschebahn.DBTickets</string>

            <string>com.surpax.ledflashlight</string>

            <string>com.skype.skype</string>

        </array>

        <key>SBLanguageRestart</key>

        <false/>

        <key>SBLanguageRestartForSetup</key>

        <false/>

        <key>SBLanguageRestartWhileLocked</key>

        <false/>

        <key>SBLastSystemVersion</key>

        <string>10B146</string>

        <key>SBParentalControlsBlocked</key>

        <false/>

        <key>SBParentalControlsEnabled</key>

        <true/>

        <key>SBParentalControlsFailedAttempts</key>

        <integer>0</integer>

        <key>SBParentalControlsMCContentRestrictions</key>

        <dict>

            <key>countryCode</key>

            <string>us</string>

        </dict>

        <key>SBParentalControlsPIN</key>

        <string>1234</string>

        <key>SBRecentDisplays</key>

        <array>

            <string>com.apple.mobiletimer</string>

            <string>com.apple.Preferences</string>

            <string>com.apple.mobilemail</string>

            <string>com.apple.mobilesafari</string>

            <string>com.apple.mobileslideshow</string>

            <string>com.pointabout.D3DAC57EA</string>

            <string>com.apple.MobileSMS</string>

            <string>com.apple.AppStore</string>

            <string>de.payback.client.iphone</string>

            <string>com.apple.mobilephone</string>

            <string>com.facebook.Facebook</string>

            <string>com.tunein.TuneInRadio</string>

            <string>com.google.ios.youtube</string>

            <string>com.apple.mobilenotes</string>

            <string>com.imdb.imdb</string>

            <string>com.apple.calculator</string>

            <string>com.apple.MobileStore</string>

            <string>net.whatsapp.WhatsApp</string>

            <string>com.google.Drive</string>

            <string>com.atebits.Tweetie2</string>

            <string>com.skype.skype</string>

            <string>com.apple.fieldtest</string>

        </array>

        <key>SBRingerMuted</key>

        <true/>

        <key>SBSearchResultOrdering</key>

        <array>

            <string>DOMAIN_PERSON</string>

            <string>DOMAIN_APPLICATION</string>

            <string>DOMAIN_MUSIC</string>

            <string>DOMAIN_PODCAST</string>

            <string>DOMAIN_VIDEO</string>

            <string>DOMAIN_AUDIOBOOK</string>

            <string>DOMAIN_NOTE</string>

            <string>DOMAIN_EVENT</string>

            <string>DOMAIN_MESSAGE</string>

            <string>DOMAIN_VOICEMEMO</string>

            <string>DOMAIN_REMINDER</string>

            <string>com.apple.MobileSMS SMSSearch</string>

        </array>

        <key>SBSearchResultsDisabledDomains</key>

        <array/>

        <key>SBShowBatteryPercentage</key>

        <true/>

        <key>SBShowGSMRSSI</key>

        <false/>

        <key>SBShowSMSPreview</key>

        <false/>

        <key>SBSoftwareUpdateOSVersion</key>

        <string>6.1.2:10B146</string>

        <key>SBWiFiDontAskShown</key>

        <integer>1</integer>

        <key>Signal</key>

        <string>Composite</string>

        <key>System</key>

        <string>NTSC</string>

        <key>SystemVibrationDataMigrationVersion</key>

        <integer>1</integer>

        <key>WebKitDiskImageCacheSavedCacheDirectory</key>

        <string></string>

        <key>calendaralert-sound-identifier</key>

        <string>texttone:Calendar Alert</string>

        <key>facebookpost-sound-identifier</key>

        <string>texttone:Sharing Post</string>

        <key>lock-unlock</key>

        <false/>

        <key>newmail-sound-identifier</key>

        <string>texttone:New Mail</string>

        <key>reminderalert-sound-identifier</key>

        <string>texttone:Bell</string>

        <key>ring-vibrate</key>

        <false/>

        <key>ringtone</key>

        <string>system:Boing</string>

        <key>sentmail-sound-identifier</key>

        <string>texttone:Sent Mail</string>

        <key>senttweet-sound-identifier</key>

        <string>texttone:Sent Tweet</string>

        <key>silent-vibrate</key>

        <false/>

        <key>sms-sound-identifier</key>

        <string>texttone:Glass</string>

        <key>voicemail-sound-identifier</key>

        <string>texttone:Tri-tone</string>

    </dict>

    </plist>

     

    See if you can help , thanking in advance!!!

  • by Shinymew,

    Shinymew Shinymew Mar 20, 2013 12:54 AM in response to jjkboswell
    Level 1 (0 points)
    Mar 20, 2013 12:54 AM in response to jjkboswell

    can anyone help me please! I changed the file and tried to back it up again with ibackupbot and got errorcode:-20. what do I do??? the file looks like this:

     

    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

        <key>CachedVCCaps</key>

        <integer>17592187224064</integer>

        <key>GKBulletins</key>

        <array/>

        <key>InvertColorsEnabled</key>

        <false/>

        <key>SBBacklightLevel2</key>

        <real>0.19109947979450226</real>

        <key>SBDeviceLockBlocked</key>

        <false/>

        <key>SBDeviceWipeEnabled</key>

        <false/>

        <key>SBDidShowReorderText</key>

        <true/>

        <key>SBDisplayIDsWithBadgingDisabled</key>

        <array>

            <string>com.apple.SocialWeeApp</string>

            <string>com.iceageapps.mangareader-1</string>

            <string>com.omgpop.dmtmobilefree</string>

            <string>com.backflipstudios.ninjump</string>

        </array>

        <key>SBLanguageRestart</key>

        <false/>

        <key>SBLanguageRestartForSetup</key>

        <false/>

        <key>SBLanguageRestartWhileLocked</key>

        <false/>

        <key>SBLastSystemVersion</key>

        <string>10B146</string>

        <key>SBParentalControlsBlocked</key>

        <false/>

        <key>SBParentalControlsEnabled</key>

        <true/>

        <key>SBParentalControlsFailedAttempts</key>

        <integer>0</integer>

        <key>SBParentalControlsMCContentRestrictions</key>

        <dict>

            <key>countryCode</key>

            <string>us</string>

        </dict>

        <key>SBParentalControlsPIN</key>

        <string>1234</string>

        <key>SBRecentDisplays</key>

        <array>

            <string>com.apple.mobilesafari</string>

            <string>com.apple.Preferences</string>

            <string>jp.gungho.padEN</string>

            <string>com.apple.AppStore</string>

            <string>jp.co.capcom.ghosttrickwd</string>

            <string>com.popcap.PvZ</string>

            <string>co.jp.cave.deathsmileslite</string>

            <string>com.flaregames.royalrevolt</string>

            <string>com.backflipstudios.dragongame</string>

            <string>com.apple.mobileslideshow</string>

            <string>com.apple.mobilemail</string>

            <string>com.apple.camera</string>

            <string>com.google.Translate</string>

            <string>com.apple.gamecenter</string>

            <string>com.backflipstudios.ninjumpdeluxefree</string>

            <string>com.pokemon.pokemontv</string>

            <string>com.backflipstudios.slots</string>

            <string>com.apple.weather</string>

        </array>

        <key>SBSearchResultOrdering</key>

        <array>

            <string>DOMAIN_PERSON</string>

            <string>DOMAIN_APPLICATION</string>

            <string>DOMAIN_MUSIC</string>

            <string>DOMAIN_PODCAST</string>

            <string>DOMAIN_VIDEO</string>

            <string>DOMAIN_AUDIOBOOK</string>

            <string>DOMAIN_NOTE</string>

            <string>DOMAIN_EVENT</string>

            <string>DOMAIN_MESSAGE</string>

            <string>DOMAIN_VOICEMEMO</string>

            <string>DOMAIN_REMINDER</string>

            <string>com.apple.MobileSMS SMSSearch</string>

        </array>

        <key>SBSearchResultsDisabledDomains</key>

        <array/>

        <key>SBShowVictoria</key>

        <false/>

        <key>SBSoftwareUpdateOSVersion</key>

        <string>6.1.2:10B146</string>

        <key>SBWiFiDontAskShown</key>

        <integer>1</integer>

        <key>System</key>

        <string>NTSC</string>

        <key>SystemVibrationDataMigrationVersion</key>

        <integer>1</integer>

        <key>calendaralert-sound-identifier</key>

        <string>texttone:Calendar Alert</string>

        <key>facebookpost-sound-identifier</key>

        <string>texttone:Sharing Post</string>

        <key>lock-unlock</key>

        <false/>

        <key>newmail-sound-identifier</key>

        <string>texttone:New Mail</string>

        <key>reminderalert-sound-identifier</key>

        <string>texttone:Reminder Alert</string>

        <key>ringtone</key>

        <string>&lt;default&gt;</string>

        <key>sentmail-sound-identifier</key>

        <string>texttone:Calypso</string>

        <key>senttweet-sound-identifier</key>

        <string>texttone:Sent Tweet</string>

        <key>sms-sound-identifier</key>

        <string>texttone:Tri-tone</string>

        <key>voicemail-sound-identifier</key>

        <string>texttone:Tri-tone</string>

    </dict>

    </plist>

  • by schryversa,

    schryversa schryversa Mar 22, 2013 12:14 PM in response to jjkboswell
    Level 1 (0 points)
    Mar 22, 2013 12:14 PM in response to jjkboswell

    Thanks!!!
    I tries this couple of weeks ago, spent hours on it. This evening, I wanted to do a full reset of my iPhone, but I would give it one more try! Successfully! Thanks again!

  • by s242,

    s242 s242 Mar 24, 2013 4:09 PM in response to BigBopper66
    Level 1 (0 points)
    Mar 24, 2013 4:09 PM in response to BigBopper66

    Thanks!!! Finally after over a year someone has an answer on how to fix this! I don't know how many times I was told the only thing to be done was to restore the ipod and lose all the data. Considering we never set the restriction passcode on our kids ipods, but was suddenly there after an update to iOS 4 or 5 (I forget which) and it was nothing we ever set, this is finally a solution that worked.

     

    The kids are happy again because we could clean up all the bookmarks they made that could not be removed even connected to itunes.

  • by macbok80,

    macbok80 macbok80 Mar 24, 2013 4:23 PM in response to Tomjr260
    Level 1 (0 points)
    Mar 24, 2013 4:23 PM in response to Tomjr260

    Hello Tomjr260

     

    did you by any chance take a look at my file? I wonder where am I making a mistake :-/

     

    Mac

  • by dlp911,

    dlp911 dlp911 Mar 24, 2013 9:39 PM in response to jjkboswell
    Level 1 (0 points)
    Mar 24, 2013 9:39 PM in response to jjkboswell

    Tomjr260

     

    I have an iPad 2 with 6.1.3 and I have tried all the options shown to no avail.  I have used iBackupBot to edit the items suggested.  One item of note is that the changes made to the com.apple.springboard.plist file do not save.  Each time I reopen the file to edit the changes are gone.  Even in the purchased version of the software.

     

    I am at a loss...I exported the file and used Plist editor to make the changes then imported the changed file and restored it to the iPad.  Still not working.

     

    Thanks in advnace for any suggestions you may have.

     

    Dave

  • by dlp911,

    dlp911 dlp911 Mar 24, 2013 9:46 PM in response to jjkboswell
    Level 1 (0 points)
    Mar 24, 2013 9:46 PM in response to jjkboswell

    One more handy thing I have learned while searching for a way to find my lost restrictions passcode...If you turn off the "Set time automatically" feature under Date & Time settings you can then manually set the time for a time beyond the wait period for trying another passcode.  Change the time and you can then try again.

     

    Dave

  • by TwoFaceTony,

    TwoFaceTony TwoFaceTony Mar 25, 2013 4:14 PM in response to MRCoffey
    Level 1 (0 points)
    Mar 25, 2013 4:14 PM in response to MRCoffey

    I've followed all these steps, but the "com.springboard.plist" file is nothing like that.

    Here's what it shows:

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

       <key>calendaralert-sound-identifier</key>

       <string>texttone:Calendar Alert</string>

       <key>newmail-sound-identifier</key>

       <string>texttone:New Mail</string>

       <key>reminderalert-sound-identifier</key>

       <string>texttone:Reminder Alert</string>

       <key>ringtone</key>

       <string>&lt;default&gt;</string>

       <key>sentmail-sound-identifier</key>

       <string>texttone:Sent Mail</string>

       <key>senttweet-sound-identifier</key>

       <string>texttone:Sent Tweet</string>

       <key>sms-sound-identifier</key>

       <string>texttone:Tri-tone</string>

       <key>voicemail-sound-identifier</key>

       <string>texttone:Tri-tone</string>

      </dict>

      </plist>

     

     

    There is only one com.apple.springboard.plist file, and this is it. Help?

    btw, I'm on ios 6.1.3

  • by wcj72,

    wcj72 wcj72 Mar 26, 2013 9:20 AM in response to TwoFaceTony
    Level 1 (0 points)
    Mar 26, 2013 9:20 AM in response to TwoFaceTony

    Make sure you're looking in "System Files/HomeDomain/Library/Preferences" folder for the correct one.

  • by rivendelf,

    rivendelf rivendelf Mar 26, 2013 4:17 PM in response to MRCoffey
    Level 1 (0 points)
    Mar 26, 2013 4:17 PM in response to MRCoffey

    I wasn't able to save those changes. I found the file, typed those code lines. Clicked on Save, closed the file and restored but it doesn't change. If I open it again, I see 12 Failed attempts and the code lines I added are not there. I have an iPad and have followed what you suggested. Synced the iPad, backed it up, modified plist file through ibackupbot without ejecting it. But it doesn't get saved. Any suggestion?

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