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How do I disable a service?

8319 Views 40 Replies Latest reply: Mar 20, 2013 10:57 AM by Clinton Lewis1 RSS
  • Barney-15E Level 7 Level 7 (33,400 points)
    Currently Being Moderated
    Feb 20, 2013 5:13 PM (in response to Csound1)

    It is a very odd animal. Others report the Service running, but I never see it. The Office apps will crash if it doesn't exist, but you don't have it at all.

  • Csound1 Level 7 Level 7 (32,380 points)
    Currently Being Moderated
    Feb 20, 2013 5:24 PM (in response to Barney-15E)

    Barney-15E wrote:

     

    It is a very odd animal. Others report the Service running, but I never see it. The Office apps will crash if it doesn't exist, but you don't have it at all.

    I'll never understand MS, but I use Excel all the time and Outlook (only when I have to connect to Exchange servers) regularly, so I have an interest in ensuring that they work.

  • GoMacOrGoHome Calculating status...
    Currently Being Moderated
    Feb 25, 2013 10:13 AM (in response to whogastim)

    I have also installed 14.3.1 and the crash message has stopped.  Office365Service still launches when I open Excel or Word, BUT ONLY IF I'M CONNECTED TO THE INTERNET.  If I turn off Wi-Fi, start Excel, then restart Wi-Fi, Office365Service does not appear to launch.  Don't know what this means...obviously the "utility" is internet related, but not needed to use the main MS applications.

  • GoMacOrGoHome Level 1 Level 1 (0 points)
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    Feb 25, 2013 10:37 AM (in response to GoMacOrGoHome)

    Now it's launching whether Wi-Fi is on or not...I promise I will never use Office 365.

  • Littlerockeagle Calculating status...
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    Mar 7, 2013 7:11 AM (in response to GoMacOrGoHome)

    I'm having the same issue.  Office 365 crashing thirteen times per the console log on 5 March because I was on the computer almost all day.  Yesday was only four times since I was gone over 1/2 the day out of the office. Today 7 March already crashed twice in two hours.  Per the Microsoft community, there are instructions on how to disable the service via some terminal commands but it would seem there would be an easier method to uninstall or disable vice having to use terminal commands.

    Anybody done this already to disable?

  • Mark Thacker Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 7, 2013 7:43 AM (in response to Littlerockeagle)

    So, did you find reliable instructions on how to disable?

    The issue with this particular service is, from what I understand, it doesn't appear in the normal list of services for the Office applications (i.e. it doesn't appear in the .plist files).

    If you have a means of disabling the service, please do pass along.

    While it's 'harmless' that it crashes, it's still really annoying.

    And yes, I am running the latest Mac OS X and latest office patches.

     

    Thanks.

  • Littlerockeagle Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 7, 2013 9:14 AM (in response to Mark Thacker)

    Hi Mark, I have not found a method/process to disable and like you was hoping someone in the forum would have the steps.

  • ncollingridge Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 14, 2013 5:44 AM (in response to Littlerockeagle)

    Having just updated yesterday to the new 14.3.2 update I am encouraged that Office365Service is no longer running in the background, and I have not had any reports of it crashing either since the update. Looks like they may have fixed the problem at last - certainly the previous update did not fix the problem for me.

     

    My biggest frustration now is that the release notes make no mention of any fixes in this respect - why not mention it and set everyone's mind at rest?

  • paul piano Calculating status...
    Currently Being Moderated
    Mar 14, 2013 6:18 AM (in response to ncollingridge)

    "My biggest frustration now is that the release notes make no mention of any fixes in this respect - why not mention it and set everyone's mind at rest?"

     

    What?! Microsoft do something reasonable, logical and helpful?? MICROSOFT???!!!

     

    I mean, hope springs eternal, but this is Microsoft, after all...

     

    ;-)/2

  • Mark Thacker Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 14, 2013 12:27 PM (in response to ncollingridge)

    I agree. I updated to 14.3.2 and have not seen the error pop up at all.

    That's a good thing. I also concur that the release notes don't mention this issue at all, which I had hoped it would so that we would help re-assure me that Microsoft was at least aware of the issue.

     

    Fingers crossed that this problem doesn't re-appear.

  • Clinton Lewis1 Calculating status...
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    Mar 20, 2013 10:57 AM (in response to whogastim)

    The news is out - new and improved Office 2013. I wonder exactly what Office365Service is communicating. There is no option in the preferences to turn off the office 365 service.

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