1 2 Previous Next 20 Replies Latest reply: Apr 7, 2013 10:03 AM by SwankPeRFection
missrossbach Level 1 Level 1 (0 points)

Yesterday I updated whatever the system software update was and ever since, my MacBook Pro Mid- 2009 will shut down/crash due to a "problem" only after the machine goes to sleep for I"m guessing 10 minutes, maybe less.  All I know is that I come back and when I either move the mouse or press a key to wake the machine, I have that gray screen with the message.  I've included the crash report and if someone here would be so kind to give me a clue to what or where I might start to remedy the problem, I would be forever grateful.  Okay..maybe not forever, but this week anyway.    I am saavy enough with the inner workings to fix most of the 26 macs in my lab, but this one is beyond my knowledge base.  Thank you in advance.

 

Dawn

 

 

 

Interval Since Last Panic Report:  11931 sec

Panics Since Last Report:          3

Anonymous UUID:                    4D20B80C-72BE-5224-3433-831E0CB0B6B0

 

 

Wed Mar 20 12:31:59 2013

panic(cpu 1 caller 0xffffff8008ab7e95): Kernel trap at 0xffffff7f8941ee49, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x000000000b734000, CR4: 0x0000000000000660

RAX: 0x0000000000000000, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000000900

RSP: 0xffffff808186b910, RBP: 0xffffff808186b9b0, RSI: 0x0000000000000000, RDI: 0xffffff806d4e1000

R8:  0xffffff808186b354, R9:  0xffffff808186b514, R10: 0x0000000100000600, R11: 0xffffff808186b190

R12: 0x0000000000000000, R13: 0xffffff808186bcf8, R14: 0xffffff806d4e1000, R15: 0x00000000ffffff00

RFL: 0x0000000000010282, RIP: 0xffffff7f8941ee49, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000000000040, Error code: 0x0000000000000000, Fault CPU: 0x1

 

 

Backtrace (CPU 1), Frame : Return Address

0xffffff808186b5b0 : 0xffffff8008a1d626

0xffffff808186b620 : 0xffffff8008ab7e95

0xffffff808186b7f0 : 0xffffff8008acd4dd

0xffffff808186b810 : 0xffffff7f8941ee49

0xffffff808186b9b0 : 0xffffff7f894137f7

0xffffff808186bbf0 : 0xffffff7f891bd387

0xffffff808186bc60 : 0xffffff7f891a957b

0xffffff808186bcd0 : 0xffffff7f891ac1b8

0xffffff808186bd40 : 0xffffff7f891ac343

0xffffff808186bdb0 : 0xffffff7f891abdb4

0xffffff808186be10 : 0xffffff7f89172c78

0xffffff808186be50 : 0xffffff7f89171f63

0xffffff808186be80 : 0xffffff7f8917131e

0xffffff808186bef0 : 0xffffff8008e467a8

0xffffff808186bf30 : 0xffffff8008e452aa

0xffffff808186bf80 : 0xffffff8008e453d9

0xffffff808186bfb0 : 0xffffff8008ab2977

      Kernel Extensions in backtrace:

         com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f89164000->0xffffff7f8919bfff

            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8905a000

         com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f891a7000->0xffffff7f891b8fff

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f89164000

            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8905a000

         com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f891bb 000->0xffffff7f894c8fff

            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8905a000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f891a7000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f89164000

 

 

BSD process name corresponding to current thread: kernel_task

 

 

Mac OS version:

12D78

 

 

Kernel version:

Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64

Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6

Kernel slide:     0x0000000008800000

Kernel text base: 0xffffff8008a00000

System model name: MacBookPro5,5 (Mac-F2268AC8)

 

 

System uptime in nanoseconds: 4146224333684

last loaded kext at 80172189897: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f8900d000, size 229376)

last unloaded kext at 130035876012: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f8abc7000, size 8192)

loaded kexts:

com.apple.filesystems.smbfs          1.8

com.apple.driver.AppleBluetoothMultitouch          75.19

com.apple.iokit.IOBluetoothSerialManager          4.1.3f3

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AGPM          100.12.87

com.apple.driver.AppleUpstreamUserClient          3.5.10

com.apple.GeForce          8.1.0

com.apple.driver.AppleHDA          2.3.7fc4

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3

com.apple.driver.AppleSMCLMU          2.0.3d0

com.apple.driver.AppleMikeyDriver          2.3.7fc4

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.ApplePolicyControl          3.3.0

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.AppleBacklight          170.2.5

com.apple.driver.AppleMCCSControl          1.1.11

com.apple.driver.SMCMotionSensor          3.0.3d1

com.apple.driver.AppleUSBTCButtons          237.1

com.apple.driver.AppleUSBTCKeyboard          237.1

com.apple.driver.AppleIRController          320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.driver.AppleUSBCardReader          3.1.7

com.apple.iokit.SCSITaskUserClient          3.5.5

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.3.1

com.apple.driver.AirPort.Brcm4331          614.20.16

com.apple.driver.AppleFWOHCI          4.9.6

com.apple.driver.AppleAHCIPort          2.5.1

com.apple.driver.AppleUSBHub          5.5.5

com.apple.nvenet          2.0.19

com.apple.driver.AppleUSBEHCI          5.5.0

com.apple.driver.AppleUSBOHCI          5.2.5

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleEFINVRAM          1.7

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleACPIButtons          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.7

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2

com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

com.apple.driver.IOBluetoothHIDDriver          4.1.3f3

com.apple.driver.AppleMultitouchDriver          235.29

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.nvidia.nv50hal          8.1.0

com.apple.NVDAResman          8.1.0

com.apple.driver.DspFuncLib          2.3.7fc4

com.apple.iokit.IOAudioFamily          1.8.9fc11

com.apple.kext.OSvKernDSPLib          1.6

com.apple.kext.triggers          1.0

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3

com.apple.driver.AppleHDAController          2.3.7fc4

com.apple.iokit.IOHDAFamily          2.3.7fc4

com.apple.iokit.IOSurface          86.0.4

com.apple.iokit.IOBluetoothFamily          4.1.3f3

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.AppleSMBusPCI          1.0.11d0

com.apple.driver.IOPlatformPluginFamily          5.3.0d51

com.apple.driver.AppleGraphicsControl          3.3.0

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.7

com.apple.driver.AppleSMBusController          1.0.11d0

com.apple.iokit.IOGraphicsFamily          2.3.7

com.apple.driver.AppleSMC          3.1.4d2

com.apple.driver.AppleUSBMultitouch          237.3

com.apple.iokit.IOUSBHIDDriver          5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5

com.apple.iokit.IOUSBMassStorageClass          3.5.1

com.apple.driver.AppleUSBMergeNub          5.5.5

com.apple.driver.AppleUSBComposite          5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5

com.apple.iokit.IO80211Family          522.4

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOAHCIFamily          2.3.1

com.apple.iokit.IOUSBUserClient          5.5.5

com.apple.iokit.IONetworkingFamily          3.0

com.apple.driver.NVSMU          2.2.9

com.apple.iokit.IOUSBFamily          5.5.5

com.apple.driver.AppleEFIRuntime          1.7

com.apple.iokit.IOHIDFamily          1.8.1

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220.2

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          345

com.apple.iokit.IOStorageFamily          1.8

com.apple.driver.AppleKeyStore          28.21

com.apple.driver.AppleACPIPlatform          1.7

com.apple.iokit.IOPCIFamily          2.7.3

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.16)

Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: FUJITSU MJA2250BH FFS G1, 250.06 GB

Serial ATA Device: HL-DT-ST DVDRW  GS23N

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3


iMac, OS X Mountain Lion (10.8.1)
  • 1. Re: Damsel in Distress Again.
    Baby Boomer (USofA) Level 9 Level 9 (55,575 points)

    Yesterday I updated whatever the system software update was

    Care to share what it was you updated?  It's important.  Your system profile confirms you are still using "OS X Mountain Lion (10.8.1)"  Did you update to OS 10.8.3?  Other software?

     

    In the meantime, read the following info overload but very informative KB Articles and User Tip: 

    http://docs.info.apple.com/article.html?artnum=106805 Mac OS X: "Broken folder" icon, prohibitory sign, or kernel panic when computer starts

     

     

    "You need to restart your computer" (kernel panic) message appears (Mac OS X v10.5, 10.6)

     

     

    User Tip:  Kernel Panics? Don't panic too!


     

     

     

     

     

     

     

     

     

     

     

    2ue5vgy.gif

  • 2. Re: Damsel in Distress Again.
    missrossbach Level 1 Level 1 (0 points)

    I did do the 10.8.3 update. 

     

    Will read the link and go from there or here. 

     

     

    From my About this Mac -

    Software  OS X 10.8.3 (12D78)

  • 3. Re: Damsel in Distress Again.
    Linc Davis Level 10 Level 10 (118,365 points)

    That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:

     

    1. A damaged OS X installation
    2. A fault in a peripheral device, if any
    3. Corrupt non-volatile memory (NVRAM)
    4. An internal hardware fault
    5. An obscure bug in OS X

     

    You can rule out the first two possibilities by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.

     

    Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it as directed in this support article.

     

    If you've recently upgraded the memory, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts on the memory modules when handling them. If necessary, clean them with a mild solvent such as rubbing alcohol.

     

    The Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.

     

    In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.

     

    If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.

     

    Print the first page of the panic report and bring it with you.

     

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.

     

    Keeping your confidential data secure during hardware repair

     

    *An SSD doesn't need to be zeroed.

  • 4. Re: Damsel in Distress Again.
    missrossbach Level 1 Level 1 (0 points)

    Thanks.  In process of the above procedures.  I did go into recovery mode and proceeded with some of the processes in there and have not had a panic in two days.  Things are a bit sluggish, but that may be issues not related to machine.

     

    Thanks for the info.  I appreciate the time you took to help out.

  • 5. Re: Damsel in Distress Again.
    missrossbach Level 1 Level 1 (0 points)

    Is it possible a printer connected through a network could be the culprit?  It appears my two days of freedom have returned when I used a particular printer in our network.

  • 6. Re: Damsel in Distress Again.
    missrossbach Level 1 Level 1 (0 points)

    Printer is not the culprit.  Yesterday I completely erased the machine and reinstalled OSx 10.8.3.  Sadly, I am still getting a kernel panic.  Any thoughts? 

     

     

     

    Here is the report.

     

    Panic (system crashes) log:

     

      Source:          /Library/Logs/DiagnosticReports/Kernel_2013-04-03-080056_Dawns-MacBook-Pro.panic

      Size:          7 KB (7,460 bytes)

      Last Modified:          4/3/13 8:00 AM

      Recent Contents:          Wed Apr  3 08:00:56 2013

    panic(cpu 1 caller 0xffffff80152b7e95): Kernel trap at 0xffffff7f96d77e49, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x0000000017037000, CR4: 0x0000000000000660

    RAX: 0x0000000000000000, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000000900

    RSP: 0xffffff801c273910, RBP: 0xffffff801c2739b0, RSI: 0x0000000000000000, RDI: 0xffffff8078f7d000

    R8:  0xffffff801c273354, R9:  0xffffff801c273514, R10: 0x0000000100000600, R11: 0xffffff801c273190

    R12: 0x0000000000000000, R13: 0xffffff801c273cf8, R14: 0xffffff8078f7d000, R15: 0x00000000ffffff00

    RFL: 0x0000000000010282, RIP: 0xffffff7f96d77e49, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000040, Error code: 0x0000000000000000, Fault CPU: 0x1

     

    Backtrace (CPU 1), Frame : Return Address

    0xffffff801c2735b0 : 0xffffff801521d626

    0xffffff801c273620 : 0xffffff80152b7e95

    0xffffff801c2737f0 : 0xffffff80152cd4dd

    0xffffff801c273810 : 0xffffff7f96d77e49

    0xffffff801c2739b0 : 0xffffff7f96d6c7f7

    0xffffff801c273bf0 : 0xffffff7f96b16387

    0xffffff801c273c60 : 0xffffff7f968a057b

    0xffffff801c273cd0 : 0xffffff7f968a31b8

    0xffffff801c273d40 : 0xffffff7f968a3343

    0xffffff801c273db0 : 0xffffff7f968a2db4

    0xffffff801c273e10 : 0xffffff7f96875c78

    0xffffff801c273e50 : 0xffffff7f96874f63

    0xffffff801c273e80 : 0xffffff7f9687431e

    0xffffff801c273ef0 : 0xffffff80156467a8

    0xffffff801c273f30 : 0xffffff80156452aa

    0xffffff801c273f80 : 0xffffff80156453d9

    0xffffff801c273fb0 : 0xffffff80152b2977

          Kernel Extensions in backtrace:

             com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f96867000->0xffffff7f9689dfff

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f95844000

             com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f9689e000->0xffffff7f968affff

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f96867000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f95844000

             com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f96b14 000->0xffffff7f96e20fff

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f95844000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f9689e000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f96867000

     

    BSD process name corresponding to current thread: kernel_task

     

    Mac OS version:

    12D78

     

    Kernel version:

    Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64

    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6

    Kernel slide:     0x0000000015000000

    Kernel text base: 0xffffff8015200000

    System model name: MacBookPro5,5 (Mac-F2268AC8)

     

    System uptime in nanoseconds: 3519761747010

    last loaded kext at 920488377686: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f97327000, size 229376)

    last unloaded kext at 335435495680: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f972ac000, size 57344)

    loaded kexts:

    com.apple.filesystems.smbfs          1.8

    com.apple.filesystems.afpfs          10.0

    com.apple.nke.asp_tcp          7.0.0

    com.apple.iokit.IOBluetoothSerialManager          4.1.3f3

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AudioAUUC          1.60

    com.apple.filesystems.autofs          3.0

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.driver.AGPM          100.12.87

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.driver.AppleMikeyDriver          2.3.7fc4

    com.apple.driver.AppleBacklight          170.2.5

    com.apple.GeForce          8.1.0

    com.apple.driver.AppleHDA          2.3.7fc4

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleLPC          1.6.0

    com.apple.driver.AppleMCCSControl          1.1.11

    com.apple.driver.SMCMotionSensor          3.0.3d1

    com.apple.nvenet          2.0.19

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3

    com.apple.driver.AppleSMCLMU          2.0.3d0

    com.apple.driver.ApplePolicyControl          3.3.0

    com.apple.driver.AirPort.Brcm4331          614.20.16

    com.apple.driver.AppleUSBTCButtons          237.1

    com.apple.driver.AppleUSBTCKeyboard          237.1

    com.apple.driver.AppleIRController          320.15

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.driver.AppleUSBCardReader          3.1.7

    com.apple.iokit.SCSITaskUserClient          3.5.5

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.3.1

    com.apple.driver.AppleUSBHub          5.5.5

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleEFINVRAM          1.7

    com.apple.driver.AppleAHCIPort          2.5.1

    com.apple.driver.AppleFWOHCI          4.9.6

    com.apple.driver.AppleUSBOHCI          5.2.5

    com.apple.driver.AppleUSBEHCI          5.5.0

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleACPIButtons          1.7

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.7

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.security.SecureRemotePassword          1.0

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSurface          86.0.4

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.nvidia.nv50hal          8.1.0

    com.apple.NVDAResman          8.1.0

    com.apple.driver.DspFuncLib          2.3.7fc4

    com.apple.iokit.IOAudioFamily          1.8.9fc11

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.iokit.IOBluetoothFamily          4.1.3f3

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.AppleSMBusPCI          1.0.11d0

    com.apple.driver.IOPlatformPluginFamily          5.3.0d51

    com.apple.driver.AppleSMBusController          1.0.11d0

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3

    com.apple.driver.AppleSMC          3.1.4d2

    com.apple.driver.AppleHDAController          2.3.7fc4

    com.apple.iokit.IOHDAFamily          2.3.7fc4

    com.apple.driver.AppleGraphicsControl          3.3.0

    com.apple.iokit.IONDRVSupport          2.3.7

    com.apple.iokit.IOGraphicsFamily          2.3.7

    com.apple.iokit.IO80211Family          522.4

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.driver.NVSMU          2.2.9

    com.apple.driver.AppleUSBMultitouch          237.3

    com.apple.iokit.IOUSBHIDDriver          5.2.5

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5

    com.apple.iokit.IOUSBMassStorageClass          3.5.1

    com.apple.driver.AppleUSBMergeNub          5.5.5

    com.apple.driver.AppleUSBComposite          5.2.5

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.5.1

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5

    com.apple.iokit.IOUSBUserClient          5.5.5

    com.apple.driver.AppleEFIRuntime          1.7

    com.apple.iokit.IOAHCIFamily          2.3.1

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOUSBFamily          5.5.5

    com.apple.iokit.IOHIDFamily          1.8.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220.2

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          345

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.7

    com.apple.iokit.IOPCIFamily          2.7.3

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

  • 7. Re: Damsel in Distress Again.
    SwankPeRFection Level 4 Level 4 (1,435 points)

    Dump seems to indicate some kind of issue with the SMB network stack.  Are you doing anything with SMB file sharing on the network for access to that Mac from a Windows based machine or anything else that uses the SMB protocol?

     

    If not, I'd go into sharing and just turn off all sharing, but especially anything that has to do with SMB connectivity and see if the problem persists.

  • 8. Re: Damsel in Distress Again.
    Shootist007 Level 6 Level 6 (16,640 points)

    Did you install anything else other then just the OS? Like did you restore from a Time Machine backup after doiing the clean install of the OS? Or did you install any other programs after the clean install of the OS? And or did you really do a Clean install where you erase the Macintosh HD partition and then reinstall OS X?

     

    If you did not restore from TM backup, If you did not install any other software (other than what comes with the OS and the included Apple iLife programs), If you did a real clean install of the OS after erasing the Mac HD, then you have a Hardware Problem that only Apple can properly diagnose and fix.

     

    If you reinstalled all your programs and or restored from a TM backup or you didn't erase the drive before doing the reinstall of OS X then it can be caused by one or more of the programs you have installed or the fault was carried over from the TM restore.

  • 9. Re: Damsel in Distress Again.
    missrossbach Level 1 Level 1 (0 points)

    Erased everything and clean install.  I'm going to do it one more time as I did install some software before testing it out.  What I do know is that works fine until I walk away long enough for it to go to sleep beyond the screensaver.  Then, I try to wake it up and yay...the gray shade of doom appears with the message.

     

    The machine is used to connect to an appleserver, but does not connect to any windows based machines.  I'll have to research SMB protocol, because that's a term out of my knowledge base.

     

    This damsel knows just enough to be dangerous.

  • 10. Re: Damsel in Distress Again.
    SwankPeRFection Level 4 Level 4 (1,435 points)

    Do a base reload and don't customize anything (including not setting a screen saver).  Don't even connect to the Apple server.  Let it go to sleep and see what happens.  If it doesn't fail, then connect to your Apple server.... let it sleep again.  See what happens.  Do one thing at a time and repeat until you find the change the causes the issue.  Yes, it'll take some time, but that's the proper way to find this issue since it's not real obvious.

  • 11. Re: Damsel in Distress Again.
    missrossbach Level 1 Level 1 (0 points)

    I'm currently in the process of adding one thing at a time.  So far, so good.  Cross your fingers and thanks to all those who have weighed in with the advice.

  • 12. Re: Damsel in Distress Again.
    missrossbach Level 1 Level 1 (0 points)

    Below is the most recent report.  This was after another clean install, no additional software what so ever was added. No connecting to servers and in fact this is the first action other than looking at the report. The only thing different?  Plugging in a 15 pin connector.  Mind you, the connector was not connected to the other half (which connects to a smart board).  Just plugging in the connector.  So, to the wise ones here who can read my report (Greek to me) does that show here?  And if so, is it the port or the connecter itself?  Again, thank you in advance.

     

     

    Interval Since Last Panic Report:  16300 sec

    Panics Since Last Report:          5

    Anonymous UUID:                    1D246C6C-0225-4E6C-4D18-5152728A4249

     

     

    Fri Apr  5 14:31:22 2013

    panic(cpu 0 caller 0xffffff8004cb7e95): Kernel trap at 0xffffff7f855abe49, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x0000000007936000, CR4: 0x0000000000000660

    RAX: 0x0000000000000000, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000000900

    RSP: 0xffffff807d59b910, RBP: 0xffffff807d59b9b0, RSI: 0x0000000000000000, RDI: 0xffffff8069772000

    R8:  0xffffff807d59b354, R9:  0xffffff807d59b514, R10: 0x0000000100000600, R11: 0xffffff807d59b190

    R12: 0x0000000000000000, R13: 0xffffff807d59bcf8, R14: 0xffffff8069772000, R15: 0x00000000ffffff00

    RFL: 0x0000000000010282, RIP: 0xffffff7f855abe49, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000040, Error code: 0x0000000000000000, Fault CPU: 0x0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff807d59b5b0 : 0xffffff8004c1d626

    0xffffff807d59b620 : 0xffffff8004cb7e95

    0xffffff807d59b7f0 : 0xffffff8004ccd4dd

    0xffffff807d59b810 : 0xffffff7f855abe49

    0xffffff807d59b9b0 : 0xffffff7f855a07f7

    0xffffff807d59bbf0 : 0xffffff7f8534a387

    0xffffff807d59bc60 : 0xffffff7f8533657b

    0xffffff807d59bcd0 : 0xffffff7f853391b8

    0xffffff807d59bd40 : 0xffffff7f85339343

    0xffffff807d59bdb0 : 0xffffff7f85338db4

    0xffffff807d59be10 : 0xffffff7f852ffc78

    0xffffff807d59be50 : 0xffffff7f852fef63

    0xffffff807d59be80 : 0xffffff7f852fe31e

    0xffffff807d59bef0 : 0xffffff80050467a8

    0xffffff807d59bf30 : 0xffffff80050452aa

    0xffffff807d59bf80 : 0xffffff80050453d9

    0xffffff807d59bfb0 : 0xffffff8004cb2977

          Kernel Extensions in backtrace:

             com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f852f1000->0xffffff7f85328fff

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f852a3000

             com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f85334000->0xffffff7f85345fff

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f852f1000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f852a3000

             com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f85348 000->0xffffff7f85655fff

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f852a3000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f85334000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f852f1000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    12D78

     

     

    Kernel version:

    Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64

    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6

    Kernel slide:     0x0000000004a00000

    Kernel text base: 0xffffff8004c00000

    System model name: MacBookPro5,5 (Mac-F2268AC8)

     

     

    System uptime in nanoseconds: 3033188548177

    last loaded kext at 259676427782: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f86eb3000, size 65536)

    last unloaded kext at 320926848613: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f86eb3000, size 57344)

    loaded kexts:

    com.apple.filesystems.smbfs          1.8

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AGPM          100.12.87

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleHDA          2.3.7fc4

    com.apple.GeForce          8.1.0

    com.apple.driver.AppleBacklight          170.2.5

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.driver.AppleMCCSControl          1.1.11

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleMikeyDriver          2.3.7fc4

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.iokit.IOBluetoothSerialManager          4.1.3f3

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3

    com.apple.driver.AppleSMCLMU          2.0.3d0

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.3.0

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleLPC          1.6.0

    com.apple.driver.SMCMotionSensor          3.0.3d1

    com.apple.driver.AppleUSBTCButtons          237.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.driver.AppleUSBTCKeyboard          237.1

    com.apple.driver.AppleIRController          320.15

    com.apple.driver.AppleUSBCardReader          3.1.7

    com.apple.iokit.SCSITaskUserClient          3.5.5

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.3.1

    com.apple.driver.AirPort.Brcm4331          614.20.16

    com.apple.driver.AppleUSBHub          5.5.5

    com.apple.driver.AppleFWOHCI          4.9.6

    com.apple.driver.AppleAHCIPort          2.5.1

    com.apple.nvenet          2.0.19

    com.apple.driver.AppleUSBEHCI          5.5.0

    com.apple.driver.AppleUSBOHCI          5.2.5

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleEFINVRAM          1.7

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleACPIButtons          1.7

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.7

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.kext.triggers          1.0

    com.apple.driver.DspFuncLib          2.3.7fc4

    com.apple.iokit.IOAudioFamily          1.8.9fc11

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.driver.AppleHDAController          2.3.7fc4

    com.apple.iokit.IOHDAFamily          2.3.7fc4

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.nvidia.nv50hal          8.1.0

    com.apple.NVDAResman          8.1.0

    com.apple.driver.AppleSMBusController          1.0.11d0

    com.apple.iokit.IOSurface          86.0.4

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.iokit.IOBluetoothFamily          4.1.3f3

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleGraphicsControl          3.3.0

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.AppleSMBusPCI          1.0.11d0

    com.apple.driver.IOPlatformPluginFamily          5.3.0d51

    com.apple.iokit.IONDRVSupport          2.3.7

    com.apple.iokit.IOGraphicsFamily          2.3.7

    com.apple.driver.AppleSMC          3.1.4d2

    com.apple.driver.AppleUSBMultitouch          237.3

    com.apple.iokit.IOUSBHIDDriver          5.2.5

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5

    com.apple.iokit.IOUSBMassStorageClass          3.5.1

    com.apple.driver.AppleUSBMergeNub          5.5.5

    com.apple.driver.AppleUSBComposite          5.2.5

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.5.1

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5

    com.apple.iokit.IO80211Family          522.4

    com.apple.iokit.IOUSBUserClient          5.5.5

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOAHCIFamily          2.3.1

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOUSBFamily          5.5.5

    com.apple.driver.NVSMU          2.2.9

    com.apple.driver.AppleEFIRuntime          1.7

    com.apple.iokit.IOHIDFamily          1.8.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220.2

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          345

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.7

    com.apple.iokit.IOPCIFamily          2.7.3

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2

    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.16)

    Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: FUJITSU MJA2250BH FFS G1, 250.06 GB

    Serial ATA Device: HL-DT-ST DVDRW  GS23N

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2

    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

  • 13. Re: Damsel in Distress Again.
    missrossbach Level 1 Level 1 (0 points)

    And digging around in the ASL (Apple System Log) does this mean anything?

     

     

    2013-04-04 15:50:38 -0500 SystemUIServer[148]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

    2013-04-04 15:50:38 -0500 SystemUIServer[148]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

    2013-04-04 16:02:21 -0500 WindowServer[84]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff

     

    • I did not copy the entire log.
  • 14. Re: Damsel in Distress Again.
    Linc Davis Level 10 Level 10 (118,365 points)

    You're wasting your time. It's a hardware fault.

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