2 Replies Latest reply: Mar 22, 2013 6:52 AM by kjulicher
kjulicher Level 1 Level 1 (0 points)

Why are my iCloud documents stuck in the cloud?

I cannot load them in pages on my Macbook or my iPad.

I have the current version of pages and edited these files just yesturday.

 

Visiting iCloud does not allow me to download any version of the files.


MacBook Air, OS X Mountain Lion (10.8.3)
  • 1. Re: Download pages documents from iCloud
    PeterBreis0807 Level 7 Level 7 (29,640 points)

    How are you "visiting iCloud"?

     

    Normal procedure is to open the documents from within Pages. You can always save to your hard drive if you want a copy there.

     

    Peter

  • 2. Re: Download pages documents from iCloud
    kjulicher Level 1 Level 1 (0 points)

    I appologize for being imprecise.

     

    I opened Pages and selected iCloud in the open dialog box.

    All of my documents are visible.

    I selected a document to be opened.

     

    A message appears "<Document>" couldn't be opened.

     

    This is true for almost all of my documents.

    I attempted to open the document on my iPad and got the same error.

     

    I logged into www.icloud.com.  I went to iWork and saw my documents.

    I selected one for download and got three choices.  PDF, Pages and Word.

    None of them work.  It says preparing to download for a bit and then it fails.