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HT2954: Mac OS X v10.5: Setting up Mail, troubleshooting Mail issues

Learn about Mac OS X v10.5: Setting up Mail, troubleshooting Mail issues

HT2954 Unable to view original folders in Apple Mail.

703 Views 2 Replies Latest reply: Mar 22, 2013 3:48 AM by Neville Hillyer RSS
mdufault Calculating status...
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Mar 21, 2013 11:19 AM

I've recently added my hotmail account to Apple Mail but I'm unable to get the different folders that I created in hotmail to show up in Apple Mail.  I was wondering if there is any way to do this.

  • BDAqua Level 10 Level 10 (114,685 points)

    Hi, as a rule, POP accounts will only have Inbox, Sent, Trash, & Junk/Spam boxes.

  • Neville Hillyer Level 4 Level 4 (1,845 points)

    The IMAP protocol replicates folders but the POP protocol only downloads the contents of the server's Inbox to the clients Inbox. Hotmail does not support IMAP - it only supports POP.




    1 - Use Gmail - it supports POP and IMAP


    2 - Move all messages (via web or other means) to the server's Inbox to download via POP protocol




    Some POP clients have default settings which delete from server without warning either initially or a few days later - typically 14 days. Find these settings and adjust as required.


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