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HT2954: Mac OS X v10.5: Setting up Mail, troubleshooting Mail issues

Learn about Mac OS X v10.5: Setting up Mail, troubleshooting Mail issues

HT2954 Unable to view original folders in Apple Mail.

703 Views 2 Replies Latest reply: Mar 22, 2013 3:48 AM by Neville Hillyer RSS
mdufault Calculating status...
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Mar 21, 2013 11:19 AM

I've recently added my hotmail account to Apple Mail but I'm unable to get the different folders that I created in hotmail to show up in Apple Mail.  I was wondering if there is any way to do this.

  • BDAqua Level 10 Level 10 (114,685 points)

    Hi, as a rule, POP accounts will only have Inbox, Sent, Trash, & Junk/Spam boxes.

  • Neville Hillyer Level 4 Level 4 (1,845 points)

    The IMAP protocol replicates folders but the POP protocol only downloads the contents of the server's Inbox to the clients Inbox. Hotmail does not support IMAP - it only supports POP.

     

    Options:

     

    1 - Use Gmail - it supports POP and IMAP

     

    2 - Move all messages (via web or other means) to the server's Inbox to download via POP protocol

     

    IMPORTANT:

     

    Some POP clients have default settings which delete from server without warning either initially or a few days later - typically 14 days. Find these settings and adjust as required.

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