HT1438: What to do when you return or send your iPhone, iPad, or iPod touch in for serviceLearn about What to do when you return or send your iPhone, iPad, or iPod touch in for service
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
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