1 2 Previous Next 16 Replies Latest reply: Mar 22, 2013 10:57 PM by PAHU Go to original post
  • 15. Re: Network Printer Problems in Mountain Lion
    C15JON Level 1 Level 1 (0 points)

    Hi, pahu.

     

    I tried removing the printer on the client and re-installing, using the generic PostScript driver - made no difference.

     

    So I ran console on both machines (All Messages) and watched what happened when I tried to print to it from the Client.

     

    The Client machine noted "Dock: no information back from LS about running process" (which doesn't sound very hopeful) - the server showed nothing on the console.

     

    The machines, by the way (not that I think it relevant) are:

    Client:

    27" iMac, Late 2009 (3.06 GHz Core 2 Duo w/ 4GB running OS X 10.83 (12D78))

     

    Server:

    Mac mini Server Mid 2011 (2 GHz Core i7 w/ 4GB running OS X 10.8.3 (12D78))

     

    Printer:

    Epson Stylus Photo R360 connected via USB

    (note same behaviour noted with other Epson and HP printers)

     

    Any help gratefully received!

     

    Kind regards,

     

     

    Jonathan

  • 16. Re: Network Printer Problems in Mountain Lion
    PAHU Level 6 Level 6 (14,510 points)

    C15JON wrote:

     

    I tried removing the printer on the client and re-installing, using the generic PostScript driver - made no difference.

    What happened when you tried to print from the client Mac? Did the printer proxy open and show the job being sent or did the job simply not get sent?

     

    C15JON wrote:

     

    So I ran console on both machines (All Messages) and watched what happened when I tried to print to it from the Client.

    With Console open, expand /var/log and then expand cups. Then select error_log. Each print job on OS X is logged and the job number is shown inside of square brackets. What is shown for the print jobs sent to the server share when using the Generic PS driver?

     

    C15JON wrote:

     

    The Client machine noted "Dock: no information back from LS about running process" (which doesn't sound very hopeful) - the server showed nothing on the console.

    While it does not sound good I don't think this message relates to your print job not working.

     

    As a test, there is an alternate driver suite called PrintFab. There is a cost for purchasing the suite but it also has a 30 day trial. If you were to install this suite and add the printer again, this time using the R360 PrintFab driver, it would be good to see if this works or fails. If it fails, then you have some other issue with your setup.

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