HT2519: Download past purchasesLearn about Download past purchases
Currently Being ModeratedMar 22, 2013 11:19 PM (in response to Jurrado)
COULD ONLY FIND ABOUT 12 of the 655 APPS
Currently Being ModeratedMar 23, 2013 6:01 AM (in response to Jurrado)
Is the media actually on the computer? By that I mean, forget what iTunes shows, look for the actual media files on the computer, do they exist?
Do you have a backup of the media? If you do, simply restore the media from the backup.
If the media is all acquired from iTunes, it is also possible to download past purchases.
Currently Being ModeratedMar 23, 2013 7:12 AM (in response to Jurrado)
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the iTunes folder from any real-time scanning process.
Currently Being ModeratedMar 23, 2013 9:50 AM (in response to turingtest2)
tt2...worked perfectly and I would add that I much appreciate the good advice. When I upgraded iTunes on each of the four machines that I access (including three office machines) all of the iTunes programs "lost access to the library " and access to all of my applications that were there the last time I used iTunes... Now that I know how to restore those applications I feel less concerned about losing them. As it turned out I had made a back up about 24 hours before the installation of the latest iTunes. Fortunately I have a habit of making a back up almost every day and had sense enough not to synchronize my devices with an empty library.
Now that everything is back in place I can focus on the AV settings at home later today. The home machine has Avast on it. The office machines do not have any particular virus protection issues since our tech folks at the University take care of most of that. One piece of advice that I would share with anyone would be to always carefully consider your emotional behavior in any such "event" and respond with logical and constructive thinking,
problem-solving, and assistance from someone who is knowledgeable.